PanaVoice Courier Installation Manual 43
For example:
Mailbox:
100
Sequential Range:
100-125
Group:
110-125, 130, 137, 145
Separate each range by a comma (,).
REPLACE MAILBOX
This field allows you to change individual, group, and ranges of mailboxes that have
previously been defined. Simply input the mailbox numbers, change parameters and
select Replace Existing Mailboxes.
When
Replace Mailboxes
is selected,
Courier will replace the attributes of an existing
mailbox with new information even though the mailbox number already exists. If this field
is
not
selected, the Courier will skip over any existing mailboxes.
MONITORED (NOT MONITORED)
Courier can be set up to allow for the Automated Attendant to call telephone extensions
and determine their state (listen for a busy signal or no answer) prior to transferring the
call. This is called Monitored.
If the telephone extension does not answer, or is busy, the Automated Attendant will
then provide the outside caller with options or send the caller to the mailbox greeting to
leave a message.
Note: Make sure there is no conflict between the telephone system call forward timing parameter
and the Times To Ring an Extension field located in System Parameters. Please Review the “Set
The Call Forward No Answer Timer” in the Getting Started: Software Programming Section. You
may still elect to utilize telephone system call forwarding at the same time you are monitoring
Auto Attendant calls. For example, all non-Auto Attendant calls directed to your extension will
follow the telephone system call forwarding parameter.
Note: A non-API integrated system must learn the ringing, busy and hang-up tones provided by
the telephone system. This is done using the AccuCall Wizard under the Programs section of the
Start Menu
.
However, this is not necessary on Panasonic switches.
If Monitored is not selected, the Courier will “blind transfer” callers to extensions. In this
case call forwarding to voice mail function is performed at the telephone system level.
Typically API Integrated Systems will be monitored, and In Band Systems will not be
monitored.
Note: Call Forwarding cannot be utilized with In-band Integration
Summary of Contents for PanaVoice Courier
Page 15: ...PanaVoice Courier Installation Manual 14 TW O PO RT COURIER SC H EM AT IC...
Page 16: ...PanaVoice Courier Installation Manual 15 FO U R PO R T COURIER PLUS SCH EM AT I C...
Page 17: ...PanaVoice Courier Installation Manual 16 FO U R PO R T COURIER UMS SC H EM AT I C...
Page 80: ...PanaVoice Courier Installation Manual 79 COURIER QUICK REFERNCE CARD...
