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1. Warranty card
A warranty card is included in the operating instructions (paper) provided with this Switching
Hub. Be sure to confirm that the date of purchase, shop (company) name, etc., have been
entered in the warranty card and then receive it from the shop. Keep it in a safe place. The
warranty period is one year from the date of purchase.
2. Repair request
If a problem is not solved even after taking the steps shown in the "Troubleshooting" section
in this manual, please use the Memo shown on the next page and make a repair request with
the following information to the shop where you purchased this Switching Hub.
Product name
Model No.
Product serial No.
(11 alphanumeric characters labeled on the product)
Firmware version
(The number after "Ver." labeled on the unit package)
Problem status (Please give as concrete information as possible.)
Within the warranty period:
Repair service will be provided in accordance with the conditions stipulated in the warranty
card.
Please bring your product and warranty card in the shop where you purchased it.
After the warranty period expires:
If our check determines that your product is repairable, a chargeable repair service is available
upon your request.
Please contact the shop where you purchased the product.
3. Inquiries about after-sales service and the product
Contact the shop where you purchased the product or call/fax the following number.
