Troubleshooting
Please check following points. For details, see the corresponding pages.
Problem
Cause
Reference
page
Power does not turn
on.
f
The power cord may not be connected.
f
No electric supply is at the wall outlet.
f
The circuit breakers have tripped.
f
Is the lamp indicator <LAMP> or the warning indicator <WARNING> lit or blinking?
f
The lamp cover has not been securely installed.
—
—
—
125
128
No picture appears.
f
The video signal input source may not be connected to a terminal properly.
f
The input selection setting may not be correct.
f
The [BRIGHTNESS] adjustment setting may be at the minimum setting.
f
The input source which is connected to the projector may have a problem.
f
The AV MUTE function may be in use.
38
50
61
—
53, 76
The picture is fuzzy.
f
The lens cap is still attached to the lens.
f
The lens focus may not have been set correctly.
f
The projector may not be at the correct distance from the screen.
f
The lens may be dirty.
f
The projector may be tilted too much.
23
46
33
20
—
The color is pale or
grayish.
f
[COLOR] or [TINT] adjustment may be incorrect.
f
The input source which is connected to the projector may not be adjusted correctly.
f
RGB cable is damaged.
61
—
—
No sound from the
internal speaker.
f
The input terminals may not have been correctly connected.
f
The volume may have been set to the minimum level.
f
The AV MUTE function may have been turned on.
f
When the VARIABLE AUDIO OUT is plugged-in, the projector’s built-in speaker is
not available.
f
The MUTE function may have been turned on.
f
Is the audio input selection in [AUDIO SETTING] set correctly?
39
49, 81
53, 76
39
54, 81
82
The remote control
does not operate.
f
The batteries may be weak.
f
The batteries may not have been inserted correctly.
f
The remote control signal receptor on the projector may be obstructed.
f
The remote control unit may be out of the operation range.
f
Strong light such as fluorescent shine onto the signal receptor.
f
The [REMOTE CONTROLLER] setting is set to [DISABLE] in [CONTROL DEVICE
SETUP].
f
Is the ID number setting operation correct?
f
Check if the <ON/OFF> switch on the remote control is set to "ON".
—
29
26
26
26
87
54
25
Menu screen does not
appear.
f
Is the on-screen display function turned off (hidden)?
70
The control buttons of the
projector do not operate.
f
The [CONTROL PANEL] setting is set to [DISABLE] in [CONTROL DEVICE
SETUP].
87
The picture does not
display correctly.
f
There may be a problem with the VCR or other signal source.
f
A signal which is not compatible with the projector is being input.
—
141
Picture from a
computer does not
appear.
f
The cable may be longer than the optional cable.
f
The external video output from a laptop computer may not be correct.
—
—
Picture from a HDMI
device does not
appear or picture is
not stable.
f
Is the HDMI cable securely connected?
f
Turn off the power of the projector and the connected devices. Then turn the power
of the projector and the connected devices back on.
f
Isn’t unsupported signal cable connected?
38, 39
—
141
No sound is output
from a HDMI device.
f
Set the sound channel of the attached device to Linear PCM.
—
EASY SETTING
function is disabled.
f
Turn off and turn on the power of the projector.
83
Attention
f
If the problem persists, after confirming the contents of the table, please consult your dealer.
130 -
ENGLISH
Chapter 6 Maintenance - Troubleshooting