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RQT7509
Reference
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Audio Products
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or work-
manship, Panasonic Consumer Electronics Company or Panasonic Sales Compa-
ny (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase (“war-
ranty period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. You must carry-in or mail-
in your product during the warranty period. If non-rechargeable batteries are
included, they are not warranted. This warranty only applies to products purchased
and serviced in the United States or Puerto Rico. This warranty is extended only to
the original purchaser of a new product which was not sold “as is”. A purchase
receipt or other proof of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-
211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or
fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, or commercial use
(such as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WAR-
RANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of media or images, data or other memory content. The items listed
are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Servicenter. If the prob-
lem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.
Customer Services Directory
Accessory Purchases
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
m
or, send your request by E-mail to:
npcparts@panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Service in Puerto Rico
Parts
One (1) year
Thirty (30) days
Three (3) years
One (1) year
Ninety (90) days
Ten (10) days
Ninety (90) days
Product or Part Name
Audio Products (except items listed
below)
All Audio Racks (cabinets)
Stand Alone Speakers, Subwoofer
Speakers
USB Reader-Writer, Personal
Computer Card Adapters
(in exchange for defective item)
Accessories: Headphones, Cartridges,
Microphones, Adapters
Rechargeable Batteries (in exchange
for defective item)
SD Memory Cards, Rechargeable
Battery Packs (in exchange for
defective item)
Labor
One (1) year
Not Applicable
Three (3) years
Not Applicable
Ninety (90) days
Not Applicable
Not Applicable
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