22
RQT9882
Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Products Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its option either
(a) repair your product with new or refurbished parts, (b) replace it with a new
or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts. This Limited
Warranty excludes both parts and labor for non-rechargeable batteries,
antennas, and cosmetic parts (cabinet). This warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold
“as is”.
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied accessories listed
in the Owner’s Manual, and send it prepaid, adequately insured and packed
well in a carton box. When shipping Lithium Ion batteries please visit our Web
Site at www.panasonic.com/BatteryHandling as Panasonic is committed to
providing the most up to date information.
Include a letter detailing the
complaint, a return address and provide a daytime phone number where you
can be reached. A valid registered receipt is required under the Limited
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/
PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT
PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred
in shipment, or failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction
of sand, humidity or liquids, commercial use such as hotel, office, restaurant,
or other business or rental use of the product, or service by anyone other than
a Factory Service Center or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or Service
Center. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
As of November 2013
Product or Part Name
Parts
Labor
Compact Stereo System
1 Year
1 Year
All included Accessories
(Except Non-Rechargeable Batteries)
90 Days
Not Applicable
Only Non-Rechargeable Batteries
10 Days
Not Applicable
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your
nearest Dealer or Service Center; purchase Parts and
Accessories; or make Customer Service and Literature requests
by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Owner’s Manual online for all Panasonic
Products by visiting our Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
The model number and serial number of this product can
be found on either the back or the bottom of the unit.
Please note them in the space provided below and keep
for future reference.
MODEL NUMBER
SC-HC39
SERIAL NUMBER
User memo:
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
SC-HC39_PPC~RQT9882_mst.book 22 ページ ２０１４年１月３１日 金曜日 午後７時４５分
