30
RQTV0265
L
A
N
G
- 5
L
A
N
G - 4
F
R
A
N
Ç
A
IS
D
A
N
S
K
ENGLI
S
H
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem, consult your dealer for instructions.
■
Power
Page
No power.
• Insert the AC mains lead securely.
6
The unit is automatically
switched to the standby mode.
• The Sleep timer was working and had reached the set time limit.
11
■
Unresponsive or inoperable function
No response when any buttons
are pressed.
• This unit cannot play discs other than the ones listed in these operating instructions.
• The unit may not be operating properly due to lightning, static electricity or some other
external factor. Turn the unit off and then back to on. Alternatively, turn the unit off, disconnect
the AC mains lead, and then reconnect it.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
9
—
—
No response when remote
control buttons are pressed.
• Check that the batteries are installed correctly.
• The batteries are depleted. Replace them with new ones.
• Aim the remote control at the remote control signal sensor and operate.
5
5
10
Other products respond to the
remote control.
• Change the remote control operating mode.
26
No picture or sound.
• Check the video or speaker connection.
• Check the power or input setting of the connected equipment and the main unit.
• Check that the disc has something recorded on it.
6, 7
—
—
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
• While stopped and “DVD/CD” is the source, press and hold [
7
, –DEMO] (stop) on the main
unit and [
h
10] on the remote control until “INITIALIZED” (or “INITIALISED”) disappears from
the television. Turn the unit off and on again.
All settings will return to the default values.
(This does not work during program and random modes, or when setup menu or START
menu is displayed.)
—
The VIERA Link “HDAVI
Control
TM
” function does not
respond.
• Depending on the condition of the stereo system or the connected equipment, it may be
necessary to repeat the same operation so that the function can work correctly.
28
■
Specifi c operation undesirable or unexpected
It takes time before play starts.
• Play may take time to begin when an MP3 track has still picture data. Even after the track
starts, the correct play time will not be displayed. This is normal.
• This is normal on DivX video.
—
—
Folders on a data CD are not
displayed correctly.
• Folders deeper than the eighth layer are displayed as the eighth layer.
—
A menu screen appears during
skip or search.
• This is normal for Video CDs.
—
Playback control menu does
not appear.
with playback
control
• Press [
7
] twice and then press [
3
, DVD/CD].
—
The program and random play
functions do not work.
• These functions do not work with some DVD-Videos.
—
Play does not start.
• This unit may not play WMA and MPEG4 that contains still picture data.
• If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD
content. (Example: www.divx.com/vod)
• If a disc contains CD-DA and other formats, proper playback may not be possible.
—
—
—
■
Subtitle
No subtitles.
• Display the subtitles. (“SUBTITLE” in Functions menu)
• Subtitles may not be displayed depending on the disc.
17
17
■
A-B repeat
Point B is automatically set.
• The end of an item becomes point B when it is reached.
—
■
Menus
The Setup menu cannot be
accessed.
• Select “DVD/CD” as the source.
• Cancel program and random play.
• Cancel JPEG’s playback.
—
14
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