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RQTV0129
LANG - 5
LANG - 4
FRANÇAIS
DANSK
ENGLISH
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies
indicated in the chart do not solve the problem, consult your dealer for instructions.
Power
Page
No power.
• Insert the AC power supply cord securely.
4
The unit is automatically
switched to the standby
mode.
• The unit was switched to standby by the sleep timer or auto-off function.
28, 9
Unresponsive or inoperable function
No response when buttons
are pressed.
• This unit cannot play discs other than the ones listed in these operating
instructions.
• Some operations may be prohibited by the disc.
• The unit may not be operating properly due to lightning, static electricity or
some other external factor. Turn the unit off then back to ON. Alternatively, turn
the unit off, disconnect the AC power supply cord, and then reconnect it.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
7, 15
—
—
—
No operations can be
performed with the remote
control.
• Check that the batteries are installed correctly.
• The batteries are depleted: replace them with new ones.
• Aim the remote control at the remote control sensor and operate.
• The remote control and main unit are in different modes.
Change the remote control mode to match the main unit mode.
6
6
6, 8
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Cannot play DVDs.
• CD MODE is on. Press and hold [–CD MODE] to turn CD MODE off.
12
No picture or sound.
• Check the video or audio connection.
• Check the power or input setting of the connected equipment.
• Check that the disc has something recorded in it.
4, 5
—
—
You have forgotten your
ratings password.
Reset all the settings to
Factory Preset.
• While stopped and “DVD/CD” is the source, press and hold [ , STOP] on the
main unit and [ 10] on the remote control until “Initialised” disappears from the
television.
Turn the unit off and on again.
All settings will return to the default values.
—
Specific operation undesirable or unexpected
It takes time before play
starts.
• Play may take time to begin when an MP3 track has still picture data. Even after
the track starts, the correct play time will not be displayed. This is normal.
MP3
• This is normal on DivX video.
DivX
—
—
Folders deeper than the
eighth layer on a data disc
are not displayed correctly.
WMA
MP3
JPEG
MPEG4
DivX
• Folders deeper than the eighth layer are displayed as the eighth layer.
—
A menu screen appears
during skip or search.
VCD
• This is normal for Video CDs.
—
Playback control menu
doesn’t appear.
VCD
with
playback control
• Press [ ] twice and then press [ , DVD/CD].
—
The program and random
play functions do not work.
DVD-V
• These functions do not work with some DVD-Videos.
—
Programmed items are not
played.
DVD-V
• Some items cannot be played even if you have programmed them.
—
Scenes are skipped
intermittently.
DVD-V
• If you change the volume or sound field/quality setting during ADVANCED DISC
REVIEW, the function continues without the on-screen display.
Press [ , DVD/CD] to cancel ADVANCED DISC REVIEW.
17
Subtitle
Subtitle position is wrong.
• Adjust the position. (“Subtitle Position” in the Display Menu.)
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No subtitles.
• Display the subtitles.
• Subtitles may not be displayed depending on the disc.
16
—
Marker
Cannot add markers.
• You cannot add markers with DVD-VR.
• If the disc’s elapsed play time doesn’t appear on the unit’s display, you cannot
add markers.
17
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Glossar
y /
Maintenanc
e /
When moving the uni
t /
Troubleshooting guid
e
RQTV0129-2G_1En.indd 31
2/9/06 4:26:55 PM