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Before Requesting a Repair
Position of model number badge
Items to be informed
(1) Condition of failure
(Please tell us specific condition such as error code)
(2) Model number
(Described in the model number badge)
(3) Manufacturing code
(4) Your name, address, phone number, and how to get to the location
(Tell us an easy-to-find land mark, building and room number)
(5) Date of purchase
(6) Requesting date of visit