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Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of
original purchase (“warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace
will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. You must mail-in your product during the warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This
warranty is extended only to the original purchaser of a new product which was not sold “as is”.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Service Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax
(787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the
original carton. Include a letter detailing the complaint and provide a day time phone number where you
can be reached.
Product or Part Name
All Portable Audio Products except item listed below
Rechargeable batteries (in exchange for defective item)
Parts
One (1) Year
Ten (10) Days
Labor
One (1) Year
Not applicable
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DTAE OF PURCHASE. AMOUNT PAID
AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGE FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures
which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this
excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data
or other memory or recorded content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the warranty period, you may contact
your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
Customer Services Directory
Accessory Purchases
Service in Puerto Rico
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Limited Warranty (ONLY FOR CANADA)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC/TECHNICS PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect, or at its option, replace the product for a period as stated below
from the date of original purchase.
This warranty does not apply to products purchased outside Canada or to any product which has
been improperly installed, subjected to usage for which the product was not designed, misused or
abused, damaged during shipping, or which has been altered or repaired in any way that affects
the reliability or detracts from the performance, nor does it cover any product which is used
commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of
date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and
exclusions may not be applicable.
Technics Audio Product
One (1) year, parts and labour
Panasonic Audio & DVD Product
One (1) year, parts and labour
Accessories including rechargeable batteries
Ninety (90) days
LIMITATIONS AND EXCLUSIONS
Panasonic Canada Inc.
12111 Riverside Way Richmond, BC V6W 1K8
Tel: (604) 278-4211
Fax: (604) 278-5627
Richmond, British Columbia
Panasonic Canada Inc.
5770 Ambler Dr. Mississauga, ON L4W 2T3
Tel: (905) 624-8447
Fax: (905) 238-2418
Mississauga, Ontario
Panasonic Canada Inc.
3075, rue Louis A. Amos Lachine, QC H8T 1C4
Tel: (514) 633-8684
Fax: (514) 633-8020
Lachine, Québec
Panasonic Canada Inc.
6835-8th St. N. E. Calgary, AB T2E 7H7
Tel: (403) 295-3955
Fax: (403) 274-5493
Calgary, Alberta
For product operation and information assistance,
please contact your Dealer or our Customer Care Centre
at: Telephone #: (905) 624-5505
Fax #: (905) 238-2360
Web: www.panasonic.ca
For product repairs,
please contact one of the following:
• Your Dealer who will inform you of an authorized Servicentre nearest you.
• Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca
• A Panasonic Factory Servicentre listed below:
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.
WARRANTY SERVICE
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Summary of Contents for SV-MP100V
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