Panasonic T-Mobile KX-HDV130, User Manual

Page 1: ...1 P a g e nextiva com support Panasonic KX HDV130 User Guide...

Page 2: ...ecting the Time 15 Line Mirroring 17 Busy Lamp Field BLF 17 Directories 18 Speed Dials 18 Automatic Call Distribution ACD States 22 Basic Phone Usage 23 Making a Call 23 Making a Second Call 24 Accept...

Page 3: ...g the stand into the slots as shown below Figure 1 1 Figure 1 1 Attaching the Stand 2 Connect the Ethernet cable the handset and the AC adapter as shown below If desired an optional headset or compute...

Page 4: ...wall make sure the wall and the attachment method is strong enough to support the weight of the phone Insert the tabs of the wall mounting adapter in to the designated openings in the base and then sl...

Page 5: ...ing adapter to the base with the small screw 2 Connect the AC adapter and handset cord 3 Drive the large screws into the wall either 3 inches apart or 3 15 16 inches apart and mount the unit to the wa...

Page 6: ...1 Key 1 ENTER used to confirm a selected item 2 LCD Liquid Crystal Display 3 Softkeys 4 Navigator key 5 Ringer message waiting missed call indicator 6 Line program key 1 7 Line program key 2 8 Handse...

Page 7: ...visiting www nextiva com and clicking on the customer Login found at the top right 2 Log in to the NextOS 3 0 Beta portal with your login credentials 3 From the main dashboard click Manage in the Use...

Page 8: ...own list below the Own Device radio button Figure 3 3 Figure 3 3 Select Model 8 Enter the MAC address in the MAC Address text box Figure 3 4 9 Click the green Generate button under both the Authentica...

Page 9: ...ay fail to register or be unable to make receive calls 1 From the main screen of the phone select Menu Basic Settings Other Option Embedded Web On The phone will beep indicating Embedded Web is now on...

Page 10: ...higher If it is skip to the section titled Entering the Provisioning Server If the firmware version is lower than 2 040 follow the instructions below to upgrade the firmware Figure 3 19 Figure 3 19 Ch...

Page 11: ...2 Figure 3 22 Enter Firmware Address 10 Click the Save button at the bottom of the screen The phone should reboot If it does not manually reboot the phone by temporarily disconnecting the AC adapter f...

Page 12: ...Follow the instructions below to do this 1 From the main screen select Menu Basic Settings Other Option Embedded Web On The phone will beep indicating Embedded Web is now on 2 Press the Back softkey...

Page 13: ...the Maintenance tab at the top of the screen Figure 3 26 Figure 3 26 Maintenance Tab 7 Enter http dm nextiva com 80 dms Nextiva_Service_Provider KXHDV130 HDV130 mac cfg in the Standard File URL text...

Page 14: ...ly reboot the phone by temporarily disconnecting the AC adapter from the back of the phone and reconnecting it Figure 3 28 Figure 3 28 Save Provisioning Changes The phone should then provision and reg...

Page 15: ...do this 1 From the main screen select Menu Basic Settings Other Option Embedded Web On The phone will beep indicating Embedded Web is now on 2 Press the Back softkey left softkey twice to go back to t...

Page 16: ...he top of the screen Figure 4 3 Figure 4 3 System Tab 7 Click Time Adjust Settings on the left side of the screen Figure 4 4 Figure 4 4 Time Adjust Settings 8 Select the correct time zone in the Time...

Page 17: ...e mirroring is to use custom tags which requires the assistance of a Nextiva Technician Busy Lamp Field BLF Busy Lamp Field BLF is a service that allows a user to see monitor from their phone whether...

Page 18: ...Panasonic KX HDV130 phone 1 Go off hook 2 Dial 74 from the phone 3 After the beeps enter the number to be used for the speed dial then the phone number or extension followed by EXAMPLE To set up the n...

Page 19: ...3 From the main dashboard click Manage in the Users tile Figure 4 8 Figure 4 8 Manage Users 4 Hover your cursor over the user for whom you want to set up speed dials and click the pencil icon to the...

Page 20: ...a g e Nextiva All Rights Reserved 5 Scroll down and select the Routing section Figure 4 10 Figure 4 10 Routing Section 6 Click the pencil icon to the right of Speed dial Figure 4 11 Figure 4 11 Speed...

Page 21: ...extiva All Rights Reserved 7 Click the plus sign at the bottom right Figure 4 12 Figure 4 12 Add Speed Dial 8 Select the speed dial number from the Option drop down list Figure 4 13 Figure 4 13 Speed...

Page 22: ...ed successfully For instructions on how to use Speed Dial see the section titled Using Speed Dials in Basic Phone Usage Automatic Call Distribution ACD States The Panasonic KX HDV130 supports phone in...

Page 23: ...ght of the phone 2 Dial the phone number or extension of the party you want to call and press the Call softkey middle softkey NOTE If you dial the full 10 digit phone number of the party you want to c...

Page 24: ...st party is automatically put on hold 2 Dial the phone number or extension of the party you want to call and press the Call softkey middle softkey NOTE Pressing the HOLD MESSAGE button allows you to s...

Page 25: ...second incoming call on the screen press the Answer softkey left softkey on the phone The first call is put on hold and you are connected to the second call through the speakerphone 2 To return to th...

Page 26: ...put on hold and you hear a dial tone 2 Dial the phone number or extension of the party you want to transfer the call to and press the Call softkey middle softkey Wait for the other party to answer so...

Page 27: ...to complete the initial setup of your voicemail box 1 While the phone is idle not on a call press the HOLD MESSAGE button on the left side of the phone NOTE You must press the HOLD MESSAGE button bef...

Page 28: ...tom Contact Directories and the group Common Phone List are currently not supported on the Panasonic KX HDV130 phone Call Lists The Panasonic KX HDV130 does not store missed calls incoming calls or ou...

Page 29: ...call center they are assigned to from the Panasonic KX HDV130 phone ACD functionality needs to be enabled on the phone To do this see the Automatic Call Distribution ACD section above Signing In To s...

Page 30: ...ngth of the call Wrap Up Wrap Up refers to the time after a call ends and before another call is routed to your phone This is an optional state that can be enabled or disabled for your call center If...

Page 31: ...f the phone 2 Enter then enter the speed dial number on the keypad and press the Call softkey middle softkey on the phone 3 When finished with the call press the SP PHONE button on the bottom right of...

Page 32: ...e to turn DND on NOTE After DND is turned on a DND icon will appear on the screen indicating it is on 2 To turn DND off dial 79 from the phone Through the Phone Menu 1 Press the Menu softkey middle so...

Page 33: ...phone 1 From the main screen of your Panasonic KX HDV130 select Menu Basic Settings Other Option Embedded Web On 2 Press the Back softkey left softkey twice to go back to the main menu 3 Select System...

Page 34: ...top of the screen Figure 6 3 Figure 6 3 Maintenance Tab 7 Click Reset to Defaults on the left side of the screen Figure 6 4 Figure 6 4 Reset to Defaults 8 Click the Reset to Carrier Defaults button in...

Page 35: ...Figure 6 6 Figure 6 6 Confirm Reset 10 Your Panasonic KX HDV130 has now completed the factory reset process From the Panasonic KX HDV130 1 Press the Menu softkey middle softkey at the bottom of the s...