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Customer Services Directory 

(for U.S.A. and Puerto Rico)

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web 
Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by visiting our Web 
Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to: 

npcparts@us.panasonic.com

You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Summary of Contents for TCL32C12 - 32" LCD TV

Page 1: ...ww panasonic com contactinfo For assistance Canada please call 1 866 330 0014 or visit us at www vieraconcierge ca Para solicitar ayuda EE UU Puerto Rico llame al 1 877 95 VIERA 958 4372 ó visítenos en www panasonic com contactinfo TQB2AA0819 1 English Español Lea estas instrucciones antes de utilizar su televisor y guárdelas para consultarlas en el futuro Las imágenes mostradas en este manual tie...

Page 2: ...is a trademark of Panasonic Corporation SDHC Logo is a trademark HDAVI Control is a trademark of Panasonic Corporation Manufactured under license from Dolby Laboratories DOLBY and the double D symbol are trademarks of Dolby Laboratories Turn your own living room into a movie theater Experience an amazing level of multimedia excitement ...

Page 3: ...ting and Setting Channels 38 Closed Caption 40 Input Labels 41 Using Timer 42 Recommended AV Connections 43 Ratings List for Lock 44 Technical Information 45 Care and Cleaning 49 FAQ 50 Specifications 52 Limited Warranty for U S A and Puerto Rico only 53 Customer Services Directory for U S A and Puerto Rico 54 Limited Warranty for Canada 55 Enjoy your TV Basic Features Advanced Features FAQs etc S...

Page 4: ...e point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long ...

Page 5: ...tions may result in fire electric shock or other hazards 22 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPARATUS TO RAIN MOISTURE DRIPPING OR SPLASHING DO NOT PLACE LIQUID CONTAINERS FLOWER VASES CUPS COSMETICS ETC ABOVE THE SET INCLUDING ON SHELVES ABOVE ETC 23 WARNING SMALL PARTS CAN PRESENT CHOKING HAZARD IF ACCIDENTALLY SWALLOWED KEEP SMALL PARTS AWAY FROM YOUNG CH...

Page 6: ...hest of drawers Remember that children can become excited while watching a program especially on larger than life flat panel displays Care should be taken to install the display where it cannot be pushed pulled over or knocked down Care should be taken to route all cords and cables connected to the flat panel display so that they cannot be pulled or grabbed by curious children WALL MOUNTING IF YOU...

Page 7: ...tion between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any in...

Page 8: ...ote Control Transmitter 2 AA Battery Operating Instructions Quick Setup Guide Product Registration Card U S A Customer Care Plan Card U S A Cleaning cloth Pedestal TBL2AX00261 Installing the remote s batteries Open Hook Note the correct polarity or Close Caution Incorrect installation may cause battery leakage and corrosion resulting in damage to the remote control Do not mix old and new batteries...

Page 9: ...e damaged and personal injury may result Do not use the pedestal if it becomes warped or physically damaged If you use the pedestal when it is physically damaged personal injury may result Contact your nearest Panasonic Dealer immediately During set up make sure that all screws are securely tightened If sufficient care is not taken to ensure screws are properly tightened during assembly the pedest...

Page 10: ...vision Systems Committee Digital TV Standards include digital high definition television HDTV standard definition television SDTV data broadcasting multi channel surround sound audio and interactive television If no Cable Box Cable Box Cable You need to subscribe to a cable TV service to enjoy viewing their programming If using a Cable Box set the TV channel to CH3 or CH4 for regular cable You can...

Page 11: ...onnecting DVD recorder VCR To record playback DVD Recorder If the source has a higher resolution signal 480p 720p 1080i connection can be made with the use of a Component Video or HDMI cable VCR Connection can be made with the use of an RF cable and Composite Video S Video cable p 13 VHF UHF Antenna TV AV Equipment e g DVD Recorder or VCR Back of the TV Power Cord AC 110 127 V 60 Hz VHF UHF Antenn...

Page 12: ...nd satellite receiver DVD Recorder or VCR Satellite Receiver TV VHF UHF Antenna You can enjoy high definition programming by subscribing to high definition satellite service Connection can be done with the use of HDMI or Component Video cable p 13 Note For details of external equipment connections please refer to the operating manuals for the equipment Satellite Receiver DVD Recorder or VCR with T...

Page 13: ...of this equipment A To use HDMI terminals HDMI 1 HDMI 2 HDMI AV OUT e g Blu ray Disc player AV Equipment Connecting to the HDMI terminals will enable you to enjoy high definition digital images and high quality sound For VIERA LinkTM connections please refer to p 31 B To use COMPONENT terminals Y PR PB R L AUDIO COMPONENT IN L R Y PB PR COMPONENT VIDEO OUT AUDIO OUT white red green blue red white ...

Page 14: ... the input mode p 22 VIERA Link menu p 34 35 Displays Sub Menu p 17 28 Colored buttons used for various functions for example p 16 20 34 Volume up down Sound mute On Off Changes aspect ratio p 18 Switches to previously viewed channel or input modes External equipment operations p 35 Closed caption On Off p 17 Selects Audio Mode for TV viewing p 17 Exits from menu screen Displays Main Menu p 26 Dis...

Page 15: ...e select ok Please confirm your selection Home before pressing OK button If you select Store by mistake in confirmation screen will be displayed You are selecting the mode for store demonstration Yes No select ok Select No and return to previous screen If you select Yes Screen enters store demonstration mode To display the Please select your viewing environment screen again as shown above and sele...

Page 16: ...og only Digital only ok select Auto program Progress Number of analog channels Number of digital channels 8 10 0 Press RETURN to quit RETURN Start scanning the channels Available channels analog digital are automatically set All channels Scans digital and analog channels Analog only Scans Analog channels only Digital only Scans Digital channels only Confirm registered channels program Cancel Apply...

Page 17: ...reception between cable TV and antenna p 16 39 The channel number and volume level remain the same even after the TV is turned off Listen with SAP Secondary Audio Program Select Audio Mode for watching TV Digital mode Press SAP to select the next audio track if available when receiving a digital channel Audio track 1 of 2 English Analog mode Press SAP to select the desired audio mode Each press of...

Page 18: ...broadcast station with the cursor or use number buttons see below Set Favorite Feature 1 Display the SUB MENU SUB MENU 2 Select Set favorite All Setup SUB MENU Edit CH caption Signal meter Set favorite Channel surf mode select ok 3 Set the displayed channel Set favorite 1 3 26 1 1 2 3 4 5 select the list number save the displayed channel select the list number to save the channel without pressing ...

Page 19: ...the TV screen Unlike a conventional menu you can enjoy using playing or setting a function quickly Press to exit from a menu screen Press to return to the previous screen Display VIERA TOOLS Select the item select next Displayed VIERA Link control menu p 34 35 Start Slideshow p 20 21 Set Sleep Off timer p 42 Displayed ECO energy saving p 28 ...

Page 20: ...ly Manual operation Play SD card automatically is Off Display Photo viewer Start Slideshow select next Slideshow Select the data to be viewed Slideshow Folders R Y Sort by month G Sort by date B OK Select RETURN Name Pana0001 Date 03 04 2009 Size 1029 1200 Photo viewer All photos Total 238 Pana0001 Pana0002 Pana0003 Pana0004 Pana0005 Pana0006 Pana0007 Pana0008 Pana0009 Pana0010 Pana0011 Pana0012 s...

Page 21: ... 04 2009 Size 1029 1200 Photo viewer All photos 03 04 2009 Total 32 Pana0001 Pana0002 Pana0003 Pana0004 Pana0011 Pana0012 Pana0013 Pana0014 Pana0055 Pana0056 Pana0057 Pana0058 select view Return to previous screen Photo settings In or Adjust the picture Display Photo settings example Picture menu Picture menu Audio menu p 26 0 20 Vivid Picture 1 2 Picture mode Contrast Back light Reset to defaults...

Page 22: ...n the remote control to select the input of your choice Select the input of your choice then press OK During the selection if no action is taken for several seconds the Input select menu disappears HDMI 1 GAME Terminal example Label The terminal and label of the connected equipment are displayed To label each of the inputs please refer to p 41 Note The input label will be displayed on Input select...

Page 23: ...osed caption Setup select next Select VIERA Link settings Setup 2 2 Advanced setup About VIERA Link settings ECO energy saving select next Select VIERA Link On Yes Yes TV No No VIERA Link settings VIERA Link Power on link Power off link Default speakers Stand by power save Auto power stand by select Select On default is On change Now you can set each VIERA Link functions according to your preferen...

Page 24: ...yed on the TV You can also listen to PC sound with the audio cable connected To connect PC p 43 Display the Input select menu Input select TV 1 2 3 4 5 6 7 Component HDMI 2 Video 1 PC Video 2 AUX HDMI 1 GAME GAME Select PC PC Displays PC screen Corresponding signals p 48 To return to TV ...

Page 25: ...artially or is blurred H position Adjusts the horizontal position V position Adjusts the vertical position Clock phase Alleviates the problem if the whole picture appears to flicker or is blurred First adjust the Dot Clock to get the best possible picture then adjust the Clock Phase so that a clear picture appears Note It may not be possible to display a clear picture due to poor input signals Inp...

Page 26: ...Menu list Various menus allow you to make settings for the picture sound and other functions so that you can enjoy watching TV best suited for you Press to exit from a menu screen Press to return to the previous screen Display menu Displays the functions that can be set varies depending on the input signal Select the menu Menu VIERA Link Picture Audio Timer Lock SD card Closed caption Setup select...

Page 27: ... Black level Light Adjust horizontal display range to reduce noise of both side edges of an image Size 1 Size 2 Size 2 Adjust image size according to aspect mode for reducing noise p 48 H size Size 1 Resets Bass Treble and Balance adjustments to factory default settings Reset to defaults Increases or decreases the bass response Bass 0 Increases or decreases the treble response Treble 0 Emphasizes ...

Page 28: ...ons Menu list Sub menu list Various menus allow you to make settings for the picture sound and other functions so that you can enjoy watching TV best suited for you Press to exit from a menu screen Press to return to the previous screen Display menu Displays the functions that can be set varies depending on the input signal Select Setup Menu Picture Audio Timer Lock VIERA Link SD card Closed capti...

Page 29: ...g Power save Standard To conserve energy the TV automatically turns off when NO SIGNAL and NO OPERATION is performed for more than 10 minutes Enable Disable Note Not in use when setting Auto power on On Off Timer Lock SD mode or Digital channel No signal for 10 minutes was activated will be displayed for about 10 seconds when the TV is turned on for the first time after turning the power off by No...

Page 30: ...e developed and added As such its operation with other manufacturers equipment that supports HDMI CEC cannot be guaranteed Please refer to the individual manuals for other manufacturers equipment supporting the VIERA Link function Version Operations HDAVI Control or later Automatic Input Switching p 33 Power on link p 33 Power off link p 33 Default speakers p 33 One touch theater playback p 33 Spe...

Page 31: ...er Connect with the HDMI and audio cables If audio cable is not connected you cannot listen to the TV program through the theater system Connecting this unit to a DVD recorder DIGA and AV amp When using a VIERA Link audio video amplifier and a compatible DVD recorder DIGA use a daisy chain connection as shown below One AV amp and one DVD recorder DIGA can be operated with this unit Be sure to conn...

Page 32: ...e Audio VIERA Link SD card Closed caption Setup select next Select VIERA Link settings Setup 2 2 Advanced setup About VIERA Link settings ECO energy saving select next Select VIERA Link On Yes Yes TV No No VIERA Link settings VIERA Link Power on link Power off link Default speakers Stand by power save Auto power stand by select Select On default is On change Select settings On Yes Yes TV No No VIE...

Page 33: ...t in use TV is the default setting To set the Home Theater system as default speakers change the default speakers setting from TV to Theater Sound will be output from the Home Theater whenever the TV is powered on If the ONE TOUCH PLAY key is pressed on the remote control for Panasonic Home Theater system the following sequence of operations is performed automatically Home Theater power switches O...

Page 34: ... to return to the previous screen Display VIERA Link menu select next VIERA Link or Select the item Recorder TV VIERA Link control Speaker output Record now Stop recording select set or next Select Home theater TV VIERA Link control Speaker output Record now Stop recording change Set Speaker control VIERA Link control only with the TV s remote control for HDAVI Control 2 or later Direct TV recordi...

Page 35: ...onnected is three for recorders and a total of three for Home theater Player Camcorder LUMIX Note There is a limit to the number of HDMI connectors Recorder TV VIERA Link control Speaker output Record now Stop recording select change You can select available items only Operate the equipment with the TV s remote control pointing it at the TV To operate the equipment read the manual of the equipment...

Page 36: ...time you display the Lock menu Input your 4 digit password A 4 digit code must be entered to view a blocked program or change rating settings RETURN Password Enter password If it is your first time entering the password enter the password twice in order to register it Select the Lock mode Off Off Off Off Lock Mode Channel Game Change password Program set select Off Unlocks all the lock settings of...

Page 37: ...m lock Mode MPAA U S TV C E L R C F L R next select MPAA U S movie ratings U S TV U S TV program ratings C E L R Canadian English ratings C F L R Canadian French ratings Select the rating to be locked select Example of MPAA U S movie ratings Change password To change the password In select Change password and press OK Input the new 4 digit password twice Off Off Off Off Lock Mode Channel Game Chan...

Page 38: ... reception conditions Press to exit from a menu screen Display menu Select Setup Menu Picture Audio Timer Lock VIERA Link SD card Closed caption Setup next select Select ANT Cable setup Setup 1 2 Clock ANT Cable setup Input labels Reset to defaults Language All Channel surf mode next select Select the function Cable ANT Cable setup ANT in Auto program Manual program Signal meter next select Set Au...

Page 39: ... cursor to channel number Manual program Edit Cancel Apply Caption Favorite Add 2 Yes 3 Yes Channel select Press OK to tune to the channel Select Apply program Cancel Apply Caption Favorite Add Yes el select Apply ok Select Edit Manual program Edit Cancel Apply Caption Favorite Add 2 Yes 3 Yes 4 Yes 5 Yes Channel select next Select the item to be edited R G B Y Select RETURN OK Manual program Edit...

Page 40: ...ct the setting Primary Second Service 3 Service 4 Service 5 Service 6 The settings in Analog or Digital depend on the broadcaster To make more in depth display settings in digital programs Select Digital setting and press OK Select the item and set Automatic Automatic Automatic Automatic Automatic Automatic Automatic Automatic Digital setting Size Foreground Font Style Fore opacity Background Back...

Page 41: ...tical to numeric select set Video 1 VCR Label Terminal example Terminals Component HDMI 1 2 Video 1 2 PC Label BLANK SKIP VCR DVD CABLE SATELLITE DVR GAME AUX RECEIVER COMPUTER Blu ray CAMERA DVD REC HOME THTR MONITOR MEDIA CTR MEDIA EXT OTHER For the PC terminal only SKIP is available If SKIP is selected the INPUT button press will skip its input Each selected label will be displayed on Input sel...

Page 42: ...et Timer Sleep Timer 1 Timer 2 Timer 3 Timer 4 Timer 5 select next Turns Off automatically Sleep Turns On Off automatically 5 timers can be set Timer 1 Timer 5 Set the timer To set Sleep Off Timer Set to shut the unit off after a pre selected amount of time 60 Sleep Sleep minutes set 0 30 60 90 minutes To set Timer 1 5 On Off Timer Select the item and set On TV 10 3 7 6 FRI 1 15 AM 12 45 AM Timer ...

Page 43: ...ase visit our website at www panasonic com www panasonic ca Please see p 26 27 for setup when using an external analog audio cable with an HDMI to DVI cable AC 110 127 V 60 Hz AC Cord Connect after all the other connections are complete Back of the TV Cable Box Cable TV or To watch DVDs DVD Player Set Top Box Optical digital audio cable DVD Recorder VCR To listen to the TV through speakers Amplifi...

Page 44: ... ENGLISH RATINGS C E L R E Exempt Exempt programming includes news sports documentaries and other information programming talk shows music videos and variety programming C Programming intended for children under age 8 No offensive language nudity or sexual content C8 Programming generally considered acceptable for children 8 years and over No profanity nudity or sexual content G General programmin...

Page 45: ... the aspect modes This lets you choose the aspect depending on the format of the received signal and your preference p 18 e g in case of 4 3 image FULL JUST FULL JUST Enlarges the 4 3 image horizontally to the screen s side edges Recommended for anamorphic picture Stretches to justify the 4 3 image to the four corners of the screen Recommended for normal TV broadcast H FILL 4 3 H FILL Side bar Enl...

Page 46: ...000002 JPG P1000003 JPG P1000004 JPG 100_PANA Created automatically 3 digit folder number 5 digit arbitrary characters 4 digit arbitrary characters 4 digit file number Usable characters 1 byte a to z A to Z 0 to 9 and _ The folder and file names may be different depending on the digital camera used For the suitable SD Memory Cards please confirm the latest information on the following website http...

Page 47: ...ter cable 2 When the DVI to HDMI adapter cable is used connect the audio cable to the audio input terminal Audio settings can be made on the HDMI 1 in or HDMI 2 in menu screen p 26 Applicable audio signal sampling frequencies L PCM 48 kHz 44 1 kHz 32 kHz 1 The HDMI logo is displayed on an HDMI compliant device 2 Enquire at your local digital equipment retailer shop Caution Use with a PC is not ass...

Page 48: ...mal viewing on your display PC Input Terminals Connection Computer signals which can be input are those with a horizontal scanning frequency of 15 to 110 kHz and vertical scanning frequency of 48 to 120 Hz However the image will not be displayed properly if the signals exceed 1 200 lines Some PC models cannot be connected to the set There is no need to use an adapter for computers with IBM PC AT c...

Page 49: ...y Use this cloth to wipe the cabinet and then wipe it dry with a dry cloth Do not allow any mild liquid dish soap to come into direct contact with the surface of the LCD TV If water droplets get inside the unit operating problems may result Avoid contact with volatile substances such as insect sprays solvents and thinner otherwise the quality of the cabinet surface may be adversely affected or the...

Page 50: ...al dealer The LCD panel moves slightly when it is pushed with a finger A clattering sound might be heard This is not a malfunction There is some looseness around the panel to prevent the damage to the panel The remote control does not work Are the batteries installed correctly p 8 Are the batteries new Pictures from external equipment are distorted when the unit is connected via HDMI Is the HDMI c...

Page 51: ... the correct input has been selected p 22 Black Box appears Change settings of Closed caption CC p 40 No sound is produced Are the speakers cables connected correctly p 43 Is Sound Mute active p 14 Is the volume set to the minimum Is TV speakers set to Off p 26 Change SAP settings p 17 Check HDMI 1 in or HDMI 2 in settings p 26 Sound is unusual Set SAP setting to Stereo or Mono Check the HDMI devi...

Page 52: ... 2 69 CATV 1 135 Operating Conditions Temperature 32 F 95 F 0 C 35 C Humidity 20 80 RH non condensing Connection Terminals VIDEO IN 1 VIDEO RCA PIN Type 1 1 0 V p p 75 Ω AUDIO L R RCA PIN Type 2 0 5 V rms VIDEO IN 2 VIDEO RCA PIN Type 1 1 0 V p p 75 Ω S VIDEO Mini DIN 4 pin Y 1 0 V p p 75 Ω C 0 286 V p p 75 Ω AUDIO L R RCA PIN Type 2 0 5 V rms COMPONENT IN Y 1 0 V p p including synchronization PB ...

Page 53: ...nary and fixed location The warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect bug infestation mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power line surge lightning ...

Page 54: ...iday 9 am 9 pm Saturday Sunday 10 am 7 pm EST For hearing or speech impaired TTY users TTY 1 877 833 8855 Accessory Purchases United States and Puerto Rico Purchase Parts Accessories and Instruction Books on line for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 33...

Page 55: ... EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the above limitations and exclu...

Page 56: ...Note ...

Page 57: ...Note ...

Page 58: ...nic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 CANADA 2009 Panasonic Corporation of North America All Rights Reserved 2009 Panasonic Corporation of North America Todos los Derechos Reservados Printed in U S A Impreso en EE UU This product has a f...

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