50
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre
for assistance. For details (p. 56)
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 22) and volume.
•
Check all required SCART cables and
connections are firmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to fill your
screen. For user control please see p. 46.
S-Video / black and
white picture
•
Using AV button please confirm your
selection is S-Video I.e. AV2/AV2S
(p. 16).
No programmes shown
on TV Guide
1 BBC O
D
D
D
D
D
7 BBC T
14 E4
70 CBBC
72 Cartoo
Prog. type
•
Check the DVB transmitter.
•
Adjust the direction of the aerial to another
transmitter installed nearby.
•
Check the analogue broadcast.
If the image quality is poor, check the
aerial and consult your nearest dealer.
On Screen messages
- I.e. EC/AV1
•
You can simply clear these by pressing the button.
Press again to redisplay.
Direct TV record /
Q-Link functions not recording
•
Please confirm SCART cable and connection. Also
please set “AV2 / AV3 out” in the Setup Menu (p. 23).
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
●
no signal in DVB or AV mode
●
selected locked channel
●
selected invalid channel
●
selected radio channel
●
displayed menu
●
Digital teletext (no video contents)
●
Thumbnail, list or still picture in SD Card mode