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FAQ
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance.
For details (p. 62, 63)
For additional assistance, please contact us via the website at:
www.panasonic.com/contactinfo
www.panasonic.ca
White spots or
shadow images
(noise)
•
Check the position, direction,
and connection of the aerial.
Interference or
frozen digital
channels
(intermittent sound)
•
Change the direction of antenna
for digital channels.
•
Check “Signal meter” (p. 41).
If the signal is weak, check the
antenna and consult your local
dealer.
The remote control does
not work
•
Are the batteries installed correctly? (p. 6)
•
Has the battery run down?
•
To operate external equipment of other
manufacturers, register the remote control
codes. (p. 45)
Pictures from external
equipment are distorted
when the unit is
connected via HDMI
•
Is the HDMI cable connected properly?
(p. 46-47)
•
Turn Off the TV unit and equipment, then
turn them On again.
•
Check an input signal from the equipment.
(p. 57)
•
Use equipment compliant with
EIA/CEA-861/861B.
