139
Troubleshooting (Advanced)
Touch Pad / Touchscreen (only for model with touchscreen) / Dual Touch (only
for model with dual touch)
The cursor does not work.
z
Connect the external mouse correctly.
z
Restart the computer using the keyboard.
Press
and press
Î
2 times, and press
Ï
to select [Restart] and press
Enter
.
Press ,
U
, and
R
to select [Restart].
z
If the computer does not respond to keyboard commands, read “No response.”
(
Cannot input using the touch pad.
z
Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility
z
The touch pad may be disabled by some mouse drivers. Check your mouse’s
operating instructions.
Cannot point the correct position using
the included stylus/digitizer pen.
z
<Only for model with touchscreen>
Perform the touchscreen calibration (
).
z
<Only for model with dual touch>
Perform the dual touch calibration (
<Only for model with touchscreen>
Cannot input using the touchscreen
z
Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup
Utility (
). If you still cannot use the touchscreen, perform the follow-
ing procedures to install the touchscreen driver.
Click
(start), input “c:\util\drivers\tscreen\TPSetUp.exe” in [Search programs
and files], and press
Enter
.
Click [start] - [Run], input “c:\util\drivers\tscreen\ftsetup.exe” and click [OK].
Cannot use scroll function of touch
pad on Internet Explorer.
z
Use Touchscreen.
z
Move the mouse cursor to outside of Internet Explorer, and return to Internet
Explorer.
