26
Troubleshooting
Troubleshooting (Basic)
Starting
Up
[Enter Password] does not
appear when resuming from
sleep (
)/
standby (
)/
hibernation.
The password you have set in the Setup Utility is not requested at resuming. To use the
password security at resuming, set the Windows password.
A
Click
(Start)
- [Control Panel] - [Add or remove user accounts] and select the ac-
count, and set the password.
B
Click
(Start)
- [Control Panel] - [System and Maintenance] - [Require a password
when the computer wakes] and add a check mark for [Require a password].
A
Click [start] - [Control Panel] - [User Accounts] and select the account, and set the
password.
B
Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] -
[Advanced] and add a check mark for [Prompt for password when computer resumes
from standby].
Cannot resume.
An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.
Other startup problems.
Press
F9
in the Setup Utility (
Reference Manual
“Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again.
Remove all peripheral devices.
Check to see if there was a disk error.
A
Remove all peripheral devices including an external display.
B
Click
(Start)
- [Computer] and right-click [Local Disk (C:)], and click [Properties].
C
Click [Tools] - [Check Now...].
A standard user needs to enter an administrator password.
D
Select the option in [Check disk options] and click [Start].
E
Click [Schedule disk check] and restart the computer.
A
Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties].
B
Click [Tools] - [Check Now].
C
Select the option in [Check disk options] and click [Start].
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
screen disappears
*1
at startup, press and hold
F8
until the Windows Advanced Options
Menu is displayed.
*1
When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility,
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you
enter the password and press
Enter
, press and hold
F8
.
Entering
Password
On the [Enter Password]
screen, the password cannot
be entered.
The computer may be in ten-key mode.
If the NumLk indicator
lights, press
NumLk
to disable the ten-key mode, and then
input.
Some keyboards have unusable keys (e.g. the “M” key on French keyboards).
Use the other key when you press the key.
Even after entering the pass-
word (
)/
Locked
(
)
[Type your password]
is dis-
played again.
The computer may be in ten-key mode.
If the NumLk indicator
lights, press
NumLk
to disable the ten-key mode, and then
input.
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press
Caps Lock
to disable the Caps Lock
mode, and then input.
Shutting
down
Windows does not shut
down.
Remove the USB device and the ExpressCard.
Wait one or two minutes. It is not a malfunction.
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6/15/2009 2:10:30 PM
