background image

31

T

roub

leshooting

 Others

Press   

Ctrl

   +   

Shift

   +   

Esc

   to open Task Manager and close the software application

which is not responding.
Is there an input screen hidden behind another window? Use   

Alt

   +   

Tab

    to check for

other windows being displayed.
After shutting down by sliding the power switch for more than four seconds, slide the
power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following menu.
Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]

No response

Some applications may not
work properly

When switching to a different user with the Fast User Switching function, the following
problems may occur.
• Some applications may not work properly.
• Key combinations with   

Fn

   may not work.

• It may not be possible to set the settings of the display.
• A serial mouse may not work.
• <Only for models with TPM>

Personal Secure Drive function of Security Platform (TPM) may not work.

• <Only for models with wireless LAN>

Wireless LAN may not work.

In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.

 Fast User Switching function

Summary of Contents for Toughbook CF-29N3LG6BM

Page 1: ...ow to access the Reference Manual Reference Manual Read Me First Key Combinations Reference Manual Touch Pad Touchscreen Panasonic Hand Writing Standby Hibernation Functions Security Measures Computing on the Road Battery Power Multimedia Pocket PC Cards SD Memory Card SD Memory Card Security Function RAM Module Port Replicator External Display Printer USB Devices Modem LAN Wireless LAN Hard Disk ...

Page 2: ...oducts brands etc appearing in this manual are trademarks or registered trademarks of their respective owner companies For the Model No insert the 12 digit number for example CF 29LTQGZBM located on the bottom of the computer NOTE NOTE provides a useful fact or helpful information CAUTION CAUTION indicates a condition that may result in minor or moderate injury Enter This illustration means to pre...

Page 3: ...to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the frequency range 5 15 to 5 25 GHz to reduce the potential for harmful in terference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with a...

Page 4: ...appareil à la suite de réparations ou de modifications effectuées par l utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise à la terre de la source d énergie électrique des lignes téléphoniques et des canalisations d eau métalliques s il y en a sont raccordés ensemble Cette précaution est particulièrement importante dans...

Page 5: ...D SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I DIVISION 2 When connecting and using a device manufactured by a third party enquire to the manufacturer as to whether the device suits CLASS I DIVISION 2 Only for models with wireless LAN GPS Industry Canada This product complies with RSS210 Industry Canada Operation is subject to the following two conditions 1 this device may not cau...

Page 6: ...oard of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wire less devices in a specific organization or environment e g air ports you are encouraged to ask for authorization to use this product prior to turning on the product Regulatory Information W...

Page 7: ...o not damage or modify the cord place it near hot tools bend twist or pull it forcefully place heavy objects on it or bundle it tightly Continuing to use a damaged cord may result in fire short cir cuit or electric shock Do Not Pull or Insert the DC Plug If Your Hands Are Wet Electric shock may result Clean the DC Plug of Dust and Other Debris Regularly If dust or other debris accumulates on the p...

Page 8: ...urce of the computer or AC adaptor for a long period of time can cause a low temperature burn Do not place the computer near a television or radio re ceiver Keep the computer away from magnets Data stored on the hard disk may be lost Do not touch the terminals on the battery pack The battery pack may no longer function properly if the contacts are dirty or damaged Do not expose the battery pack to...

Page 9: ... USB extension cable LAN Modem LAN Hard Disk Drive Hard Disk Drive LED Indicators Multimedia Pocket USB Port Keyboard Wireless LAN Wireless LAN Antenna CAUTION Do not connect the modem telephone cable into the LAN port DC IN 15 6V DC IN Jack Battery Power Battery Pack Multimedia Pocket Floppy Disk Drive A lithium ion battery that is recyclable powers the product you have pur chased Please call 1 8...

Page 10: ... state of mute at the time of factory shipment This is not shown at the time of factory shipment CAUTION Do not allow metallic objects or magnetic media to come near the speaker on the bottom surface of the computer Because the speaker contains a magnet metal objects may become attached to the bottom surface of the computer This may cause the computer to be unstable or may mark the sur face of the...

Page 11: ...arts shown in the figure have been supplied If any of these items are missing or are not working properly contact Panasonic Technical Support page 44 Model No CF AA1653A Model No CF VZSU29A Operating Instructions This book 1 1 Windows Book 1 Product Recovery CD ROM 3 Touchscreen Soft Cloth 1 Stylus 1 Only for models with touchscreen Battery Pack 1 Modem Telephone Cable 1 AC Adaptor 1 AC Cord 1 Lat...

Page 12: ...s not connected to the computer disconnect the AC cord from your AC wall outlet Problems such as sudden voltage drops may arise during periods of thunder and lightning Since this could adversely affect your computer an uninterruptible power source UPS is highly recommended unless running from the battery pack alone Power Indicator CAUTION CAUTION 5 Open the display 1 Pull the carrying handle forwa...

Page 13: ... don t accept this agreement is selected the Windows setup will be aborted 3 CAUTION Remember this password If the password is forgotten Windows cannot be operated 6 Enter the correct date time and time zone then select Next 7 Enter your administrator password and select Wait until the hard disk drive indicator has turned off NOTE It may take some time before the computer restarts and the screen o...

Page 14: ...ure to refer to the Reference Manual s Wireless LAN NOTE First time Operation 1 Select start Control Panel User Accounts Create a new account 2 Enter a name for the new account then select Next 3 Select Computer administrator then select Create Account 4 When you want to create a password for the new account Select the new account you have created and select Create a password Follow the instructio...

Page 15: ...ethod or view of the Windows XP default setting not Classic view or Classic Start menu etc Resetting the password Windows XP has a function to reset a forgotten password To use this function you need to create a password reset disk beforehand following the steps below 1 Select start Control Panel User Accounts 2 Select the account you used to log on and select Prevent a forgotten password from Rel...

Page 16: ...verheating Should this happen allow the computer to cool down then switch the power on again If the computer still does not power on contact Panasonic Technical Support page 44 CAUTION 1 Pull the carrying handle forward 2 Press the latch as illustrated 3 Lift up the latch and open the display Power Indicator Power Switch 1 2 3 Latch POWER When the power is turned on in a low temperature environmen...

Page 17: ... because it is conceivable that a selection dialog box will be shown do not press Space or Enter to attempt to resume from this condition as doing so may trigger a selection but instead press a key unrelated to the direct triggering of a selection like Ctrl In addition when the computer is left alone it automatically enters the standby or hiber nation mode The computer will resume by sliding the p...

Page 18: ...software and files you were using before will be displayed and you can restart the same operations immediately Standby Hibernation Func tions NOTE 1 Save important data and close each application 2 Select start Turn Off Computer 3 Select Turn Off Your computer will power off automatically Restarting your computer without shutting down Select Restart To shut down using the keyboard Press U and sele...

Page 19: ...as gauze or a soft cloth first applied with detergent diluted with water and then thoroughly wrung Do not use benzene thinner or rubbing alcohol Doing so may adversely affect the surface e g discoloration In addition do not use commercially available household cleaners and cosmetics as they may contain components harmful to the surface or Twoquicktaps butonthe second tap leaving your finger down a...

Page 20: ...r of this manual for a list of the main contents included How to access the Reference Manual Select Reference Manual in start Important Tips Important Tips provides information on how to maximize use of the battery pack which is necessary for computing away from your home or office Only for models with touchscreen It also offers helpful explanations on how to use the touchscreen more effectively H...

Page 21: ...airplane we recommend asking the airlines regarding their policy on this issue Do not leave a disk in the drive while transporting your computer When transporting a spare battery pack inside a package briefcase etc it is recommended that it be placed in a plastic bag in order to protect its contacts We recommend the following Preparing a fully charged battery pack and optional charger if possible ...

Page 22: ...th a dry soft cloth used for cleaning glasses When cleaning oily surface Apply camera lens cleaner on a soft gauze and clean it with gentle force Then wipe with a dry soft cloth used for cleaning glasses CAUTION Areas excluding the display Wipe these areas with a soft cloth after applying water or detergent diluted with water to the soft cloth and firmly wringing out excess water Do not touch or u...

Page 23: ...urer about the Windows Firewall in the case of using such software For further details on the Windows Firewall see the help displayed by the following methods 1 Select start Help and Support 2 Input Windows Firewall into Search and select 3 Select Windows Firewall overview NOTE The Pop up Blocker In Windows XP security functions have been strengthened with regard to Web contents One of these is th...

Page 24: ...tched noise damp ness or dust Applying more than one label on the floppy disk Confirm the contents of a floppy disk before formatting it Confirm that no important data is on the floppy disk because all data on the floppy disk will be erased Use the write protect tab This is a must for preserving important data This prevents your data from being erased or overwrit ten Saving Data on Floppy Disks Wr...

Page 25: ...completely erased Also note that if you transfer ownership of this device without deleting commercial soft ware that you have installed to the hard disk you may be in violation of the licensing agreement for that software When Changing Hard Disk Partitions When using the hard disk backup function divide the hard disk into partitions when a backup area is created page 36 If you divide the hard disk...

Page 26: ...ned to their default values and the computer has been booted Run the Setup Utility and load the default values then change the settings to the appropri ate values as needed Disconnect the floppy disk drive and reconnect it Make sure the drive is secured cor rectly I O address and IRQ settings are in conflict Run the Setup Utility and change the settings in Advanced menu so there is no port conflic...

Page 27: ... following menu start Search Change preferences Without Indexing Service You can set the date and time using the following menu start Control Panel Date Time Language and Regional Options Date and Time When the computer is connected to a LAN confirm the date and time of the server If you continue to experience problems the internal battery maintaining the clock may need to be replaced Contact Pana...

Page 28: ...eriod of time there is no display When the battery pack is used the screen is darker than when the AC adaptor is connected The LCD brightness changes a number of times when the AC adaptor is disconnected Image colors are not repro duced as expected when dis playing photographs or other images When there is no display to an external display Check your cable connection to the external display Confir...

Page 29: ...tart Control Panel Other Control Panel Options Intel R GMA Driver for Mo bile Devices When the Command Prompt is set to Full Screen by pressing Alt Enter the picture is displayed on one of the screens only When the window display is restored by pressing Alt Enter the picture is displayed on both screens The display destination cannot be switched while a video such as an MPEG file is playing Stop p...

Page 30: ...alled As a result of the physical characteristics of the touchscreen sometimes the position of the stylus does not match the position of the cursor on the screen This is not a malfunction Perform Calibration page 14 Has the Setup Utility been used to set Touchscreen to Enable When mouse drivers are installed i e IntelliMouse the touchscreen is unable to be used Reinstall the touchscreen driver Has...

Page 31: ...t Control Panel Add or Remove Programs No response Some applications may not work properly When switching to a different user with the Fast User Switching function the following problems may occur Some applications may not work properly Key combinations with Fn may not work It may not be possible to set the settings of the display A serial mouse may not work Only for models with TPM Personal Secur...

Page 32: ...F9 At the confirmation message select Yes and press Enter 4 Select Boot menu then select IDE MP xxxxxxxxxx and press F6 until IDE MP xxxxxxxxxx is at the top of the Boot menu 5 Place the disc number one of the recovery CDs into the CD DVD drive 6 Press F10 At the confirmation message select Yes and press Enter The computer will restart and this screen should appear Select a number Reinstalling Win...

Page 33: ...pear Recovery is complete Windows R XP Professional install wizard will start after reboot Please remove the Product Recovery CD ROM and turn off the computer 17 Perform the first time use operation page 12 step 6 page 14 step 8 18 Run the Setup Utility and change the settings where nec essary 11 Remove the recovery CD and then press any key The computer will be shut down 12 Remove the CD DVD Driv...

Page 34: ...oduct which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product identification from the Programs and you mus...

Page 35: ...i tenter de modifier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tous les Logiciels ainsi que de la docume...

Page 36: ...ackup area again The hard disk backup function will only work for the internal hard disk This function does not work with an external hard disk Backup and restore functions will not operate if the hard disk has been damaged Do not use the NTFS file system compression function as this may result in insufficient capacity of the backup area If the hard disk malfunctions it will be impossible to read ...

Page 37: ...able hard disk capacity will be reduced to less than half The backup area cannot be accessed from Windows For this reason backed up data cannot be copied to CD R or other removable disk media When the hard disk backup function is executed data in the backup area will be over written If newly created or edited data is backed up later data stored previously in the backup area will be lost NOTE Creat...

Page 38: ...tore and press Enter At the confirmation message select Yes and press Enter Backing Up and Restoring Data Before executing the backup function execute a disk error check page 36 Do not interrupt the backup or restore functions before completion for example by turning off the power or pressing Ctrl Alt Del as this may prevent Windows from starting up or may cause data to be lost so that the backup ...

Page 39: ...ile will be displayed and the backup function will be interrupted If this error occurs execute the backup function again After this if the backup function is completed properly then there is no problem in the hard disk 4 When the message Backup is complete or Restore is complete is displayed press Ctrl Alt Del to restart the computer If the backup or restore process was interrupted before completi...

Page 40: ...re the AC adaptor is connected until the procedure is completed This utility can only be used for internal hard disk It cannot be used to erase data from external hard disks This utility cannot erase data from damaged disk This utility cannot erase data for specific partitions After executing this utility the computer cannot be booted from the hard disk The backup area and the data in the backup a...

Page 41: ...begun by pressing Ctrl C If the operation is cancelled before being completed a part of data will not be erased 12 After the operation is complete Under normal conditions the message Hard disk data has been deleted will be displayed If a problem occurred during the operation an error mes sage will be displayed 13 Remove the recovery CD and then press any key to turn off the computer ...

Page 42: ...5 536 16 777 216 colors 800 x 600 dots 1024 x 768 dots 65 536 16 777 216 colors 800 x 600 dots 1024 x 768 dots 1280 x 1024 dots 1600 x 1200 dots 4 80 GB 5 60 GB 5 87 keys 720 KB 1 44 MB two mode Two Type I or Type II or one Type III 3 3 V 400 mA 5 V 400 mA 200 pin 1 8 V SO DIMM DDR2 SDRAM PC2 3200 Compliant SD Memory Card Dsub 25 pin female Mini Dsub 15 pin female Dsub 9 pin male Miniature jack 3 ...

Page 43: ...cd m 2 14 Only for North America The AC adaptor is compatible with power sources up to 240 V AC adaptor The computer is supplied with a 125 V AC compatible AC cord 15 Approx 0 9 W when the battery pack is fully charged or not being charged and the computer is off Approx 1 5 W when the Wake up from LAN function has been enabled 16 Rated power consumption Microsoft Windows XP Professional Service Pa...

Page 44: ...f the problem is not handled to your satisfaction then write to the Consumer Affairs Division at the address indicated below SOFTWARE LIMITED WARRANTY Panasonic Computer Solutions Company referred to as Panasonic warrants to you only that the disk s or other media on which the Programs are furnished will be free from defects in materials and workmanship under normal use for a period of sixty 60 da...

Page 45: ... as evidenced by your purchase receipt for your Panasonic Computer product THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA PCI does not warrant the software Please refer to the software licensor s written warranty accompanying the copy of the software for any software warranty claim Claim Procedure In the event of a defect in material or workmanship in the media during the s...

Page 46: ...46 Appendix Memo ...

Page 47: ...47 Appendix ...

Page 48: ...an participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations As an ENERGY STAR Partner Matsushita Electric Industrial Co Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency Panasonic Computer Solutions Company 50 Meadowlands P...

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