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26

Troubleshooting

 Display

The external display does 
not work normally.

  If the external display does not support the power saving function, it may not work nor-

mally when the computer enters the power saving mode. Turn off the external display.

<Only for model with GPS>
The cursor cannot be con-
trolled properly.

  Operate the following steps.

A

   Restart the computer and press 

F2

 while [Panasonic] boot screen is displayed.

B

   Set [GPS] to [Disable] in the sub-menu of [Serial and Parallel Port Settings] in the 

[Advanced] menu of the Setup Utility.

C

   Press

 

F10

 and select [Yes] at the con

fi

 rmation message, and press 

Enter

.

The computer will restart.

D

   Log on to Windows as an administrator.

E

   Click 

 (Start) and input “c:\util\drivers\gps\GPSVista.reg” in [Start Search], and 

press 

Enter

.

F

   Click [Yes], click [Yes], and click [OK]. 

Then restart the computer.

G

   Press 

F2

 while [Panasonic] boot screen is displayed.

H

   Set [GPS] to [Enable] in the sub-menu of [Serial and Parallel Port Settings] in the 

[Advanced] menu.

I

   Press 

F10

 and select [Yes] at the con

fi

 rmation message, and press 

Enter

.

  Touch Pad / Touchscreen (only for model with touchscreen)

The cursor does not work.

  When using the external mouse, connect it correctly.
  Restart the computer using the keyboard. 

 

Press 

 and press 

 two times, and press 

 to select [Restart] and press 

Enter

.

 

Press 

U

, and 

R

 to select [Restart].

  If the computer does not respond to keyboard commands, read “No response”

(  page 27).

Cannot input using the touch 
pad.

  Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
  The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions.

<Only for model with touch screen>
Cannot input using the touchscreen.

  Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.

  Set [Touchscreen Mode] to [Auto] or [touch screen mode] in the [Main] menu of the Setup 

Utility.

Cannot point the correct posi-
tion using the included stylus.

  Perform the touchscreen calibration (  page 15).

 Reference 

Manual

The Reference Manual is 
not displayed.

 Install Adobe Reader.

A

  Log on to Windows as an administrator.

 

B

  Click 

 (Start) and input “c:\util\reader\Setup.exe” in [Start Search] then press

 

Enter

.

C

  Update Adobe Reader to its latest version.

If your computer is connected to the internet, start up Adobe Reader and click [Help] 
- [Check for Updates...].

 

B

  Click [start] - [Run], input [c:\util\reader\Setup.exe], then click [OK].

C

  Update Adobe Reader to its latest version.

If your computer is connected to the internet, start up Adobe Reader and click [Help] 
- [Check for updates now].

Troubleshooting (Basic)

DFQW5351ZA_CF-30mk3_V_XP_M.indb   26

DFQW5351ZA_CF-30mk3_V_XP_M.indb   26

10/23/2009   3:02:24 PM

10/23/2009   3:02:24 PM

Summary of Contents for Toughbook CF-30C3DAZBM

Page 1: ...alling Software 21 Troubleshooting Troubleshooting Basic 23 Appendix LIMITED USE LICENSE AGREEMENT 28 Specifications 30 LIMITED WARRANTY 33 Please read these instructions carefully before using this p...

Page 2: ...ndows 7 Professional as Windows or Windows 7 Microsoft Windows XP Professional Service Pack 2 with Advanced Security Technologies as Windows Win dows XP or Windows XP Professional DVD ROM CD R RW driv...

Page 3: ...ference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and...

Page 4: ...homo logu Cette tiquette certifie que le mat riel est conforme aux normes de protection d exploitation et de s curit des r seaux de t l communications comme le prescrivent les documents concernant les...

Page 5: ...ans le feu elles peuvent exploser Se conformer aux r glements perti nents quant l limination des piles CONSERVER CES INSTRUCTIONS 19 F 1 Only for model with wireless LAN RF Exposure Warning This equip...

Page 6: ...r bag may deploy Air bags inflate with great force and if the computer with wireless WAN modem is placed in the air bag deployment area may be propelled with great force and cause serious injury to oc...

Page 7: ...formations sur le v hicule comme dispositif de contr le de syst me pour l obser vation l arri re ou sur les c t s du v hicule ainsi que pour fournir de l information routi re Pour toute utilisation fi...

Page 8: ...shock may result Do Not Connect the AC Adaptor to a Power Source Other Than a Standard Household AC Outlet Otherwise a fire due to overheating may result Connecting to a DC AC converter inverter may...

Page 9: ...use the battery pack until the remaining battery level becomes 30 to 40 and store it in a cool dry place This computer prevents overcharging of the battery by re charging only when the remaining power...

Page 10: ...tus Reference Manual Battery Power Power status Off Power off Hibernation Green Power on Blinking green Sleep Standby Blinking green rapidly Cannot power on or resume due to low temperature Wireless r...

Page 11: ...o from the internal speakers is not heard O Microphone Jack A condenser microphone can be used If other types of microphones are used audio input may not be pos sible or malfunctions may occur as a re...

Page 12: ...A to attach it 1 2 3 4 To ensure waterproof integrity close the connector covers completely When closing the covers push the 4 corners and make sure that the cover fits in com pletely The illustratio...

Page 13: ...pack may fall when you carry the computer Do not touch the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunction of the battery pac...

Page 14: ...the power switch for approximately 1 second until the power indicator lights CAUTION Do not slide the power switch repeatedly The computer will forcibly be turned off if you slide and hold the power s...

Page 15: ...beforehand is recommended The wallpaper for the first logon user has already been set on 4 Setup Win dows When using this computer under the Sun the screen becomes easily viewable by changing the wal...

Page 16: ...h Touching the keyboard touch pad touchscreen only for model with touchscreen or external mouse Closing the display Turn on off the wireless switch NOTE To conserve power the following power saving me...

Page 17: ...the partition structure You can shrink a part of an existing partition to create unallocated disk space from which you can create a new parti tion This computer has a single partition in the default s...

Page 18: ...rence Manual Important Tips The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum condition to obtain longer operation time To access the...

Page 19: ...ter with you and never put it in your checked luggage When using the computer on airplane follow the airline s instructions When carrying a spare battery put it in a plastic bag to protect its termina...

Page 20: ...omes with the soft cloth Only for model without touchscreen Wipe with a soft dry cloth such as gauze To clean areas other than the LCD panel Wipe with a soft dry cloth such as gauze When using deterge...

Page 21: ...ck Shut Down in System Recovery Options to turn off the computer 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requ...

Page 22: ...ximately 30 75 minutes Do not interrupt reinstallation for example by turning off the computer or pressing Ctrl Alt Del Oth erwise reinstallation may become unavailable as Windows may not start up or...

Page 23: ...nter sleep mode while the screen saver is running The screen stays black Slide and hold the power switch for four seconds or longer to shut down the computer forcibly Data not saved will be lost Then...

Page 24: ...wer Options Advanced and add a check mark for Prompt for password when computer resumes from standby Cannot resume An error may occur when the computer automatically enters the sleep standby or hibern...

Page 25: ...keys but press any other key like Ctrl The computer entered sleep standby or hibernation by the power saving function To resume press the power switch The screen is dark The screen is darker when the...

Page 26: ...nnect it correctly Restart the computer using the keyboard Press and press two times and press to select Restart and press Enter Press U and R to select Restart If the computer does not respond to key...

Page 27: ...rtup may be hidden behind another window Press Alt Tab to check Slide the power switch for 4 seconds or longer to shut down the computer and then slide the power switch to turn it on If the applicatio...

Page 28: ...the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Prog...

Page 29: ...i modifier ni tenter de modifier les Logiciels E Vous ne pouvez c der les Logiciels et en octroyer la licence une autre partie qu en rapport avec votre cession du Produit unique qui est accompagn par...

Page 30: ...rity Chip TPM TCG V1 2 compliant 9 Card Slot PC Card Type I or Type II x 1 3 3 V 400 mA 5 V 400 mA ExpressCard ExpressCard 34 or ExpressCard 54 x 1 SD Memory Card 10 x 1 Data transfer rate 8 MB per se...

Page 31: ...GHz 5 825 GHz IEEE802 11b IEEE802 11g 2 412 GHz 2 462 GHz IEEE802 11n 2 412 GHz 2 462 GHz 5 18 GHz 5 32 GHz 5 5 GHz 5 58 GHz 5 66 GHz 5 7 GHz 5 745 GHz 5 85 GHz BluetoothTM Only for model with Blueto...

Page 32: ...tions or when an external device is attached 16 Approx 0 9 W when the battery pack is fully charged or not being charged and the computer is OFF 17 Rated power consumption 23 E 1 18 Some parts of the...

Page 33: ...covering only modem replacement or modem installation related issues All modems must be approved by the wireless carrier prior to use Any use or attempted use of a wireless modem not approved and act...

Page 34: ...teration accident misuse introduction of liquid or other foreign matter into the unit abuse ne glect installation maladjustment of consumer controls improper maintenance or modification use not in acc...

Page 35: ...ary Guidance Leaflets No 36 IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE Carefully pack the product preferably in the original carton Include details of defect claimed and proof of date of original pu...

Page 36: ...0 76A ou le feuilet n 36 JAA JAA TGL Temporary Guidance Leaflets No 36 EXP DITION DU PRODUIT POUR SERVICE SOUS GARANTIE Emballez soigneusement le produit de pr f rence dans son emballage d origine Joi...

Page 37: ...37 MEMO...

Page 38: ...38 MEMO...

Page 39: ...39...

Page 40: ...romotes energy saving through the use of computers and other office equipment The program backs the development and dis semination of products with functions that effectively reduce energy consumption...

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