28
Troubleshooting (Basic)
Getting Started
Usef
ul Inform
ation
Troubleshooting
Appendix
On-screen Document
The document of PDF for-
mat is not displayed.
z
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Click
(Start) and input “c:\util\reader\setup.exe” in [Search programs and files]
then press
Enter
.
Click [start] - [Run], input [c:\util\reader\setup.exe], then click [OK].
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click
[Help] - [Check for Updates...].
CD/DVD Drive
The tray does not come out
although inserting a pointed
object to the emergency
hole.
z
A pin of 1.3
mm
in diameter is recommended to
remove a disc using the emergency hole (A). When
the diameter of the pin is smaller than this, insert the
pin slightly downward.
Others
No response.
z
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software application
that is not responding.
z
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Press
Alt
+
Tab
to check.
z
Press the power switch for four seconds or longer to shut down the computer, and
then press the power switch to turn it on. If the application program does not work
normally, uninstall and reinstall the program. To uninstall,
click
(Start) - [Control Panel] - [Uninstall a program].
click [start] - [Control Panel] - [Add or Remove Programs].
Cannot enter characters
correctly.
z
Select the same language setting for Windows and the internal keyboard
(
Î
page 16).
A
CPE02360ZB_CF-53mk1_7XP_E.book 28 ページ ２０１１年５月１９日 木曜日 午後１時４５分
