Panasonic Toughbook CF-74CCB02BM, Reference Manual

Page 1: ...1 Reference Manual Personal Computer Model No CF 74 Series We recommend that this Reference Manual be printed ...

Page 2: ...omputer Sound e g MP3 WMA and video e g MPG WMV recorded in PC Cards and SD Memory Cards may be interrupted during playback If this happens copy them to the hard disk drive and play back Sound and video in AVI files may be interrupted or produce a time lag during playback If this happens click or on the notification area and click High performance This may remedy the problem Depending on the proce...

Page 3: ...nternal LCD and the external display The key combinations may not work with some applications The pop up icon appears after logging on to Windows It may not appear in some application conditions Key Function Pop up icon Fn F1 Fn F2 LCD brightness Fn F1 down Fn F2 up Fn F3 Display switching page 47 When an external display is connected Internal LCD Simultaneous display External display CAUTION Do n...

Page 4: ... press and hold Fn and press F5 or F6 intermittently This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep page 10 Fn F9 Remaining battery charge When the battery pack is inserted in the computer page 17 Fn F10 Activate hibernation page 10 Key Function Pop up icon ...

Page 5: ... key combination A Press Fn once Locked B Press another key Lock released When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 1 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The pop up icon will not ...

Page 6: ...jects that may leave a mark may scar or stain the surface causing the touchscreen to malfunction Do not apply too much pressure when operating the touchscreen Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface When the touchscreen becomes dirty wipe it with an approved soft cloth The touchscreen is specially treated to prevent dirt from adhe...

Page 7: ...ned by the LCD display screen Touching the screen outside of the display area may result malfunctions or damage to the touchscreen Do not apply excessive force to the touchscreen Do not lift the computer while holding the LCD screen or allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage the LCD screen Ope...

Page 8: ... Click Start Control Panel Additional Options Tablet Calibration 2 Using the stylus touch each of the 9 target marks one by one NOTE Perform the following calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Mobile PC Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the 4 target marks one by one and then click OK Perform the calibration for the orientat...

Page 9: ...e computer resumes Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the peripheral devices When any of the multimedia pocket device indicator the hard disk drive indicator or the SD Memory Card indica tor is on When playing recording audio files or displaying motion vi...

Page 10: ...t or disconnect the AC adaptor Operate the wireless switch Close or open the display Wait until the power indicator blinks green sleep or goes off hibernation It may take 1 or 2 minutes to enter sleep or hibernation Do not touch any key though the screen becomes dark At the beep 1 immediately release the power switch After releasing the switch do not operate it until the power indi cator blinks or...

Page 11: ...s resumed wait approximately 30 seconds normally or 60 seconds when the computer is on a network Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep or hibernation Wait approximately ...

Page 12: ...Save changes The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changing ...

Page 13: ...press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support When running the Setup Utility do not leave and go away from your computer even for a short time since other people ma...

Page 14: ...otection of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility page 81 CAUTION For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand page 13 When you have your ha...

Page 15: ... read written and from being used to start the computer You can protect your data from unauthorized access or accidental overwriting 1 Select Disabled in Optical Drive in the Advanced menu of the Setup Utility page 79 NOTE This does not work for USB CD DVD drive Disabling CD DVD Drive ...

Page 16: ...s in progress Green The battery is fully charged Blinking green In high temperature mode the battery pack is discharging the power to 80 1 of normal temperature mode page 18 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged t...

Page 17: ...tual remaining battery charge in the cases as below To correct the display perform the Battery Recalibration page 20 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep for a long time without power supply from the AC adaptor The battery display...

Page 18: ...equivalent to an 80 charge level for normal temperature mode After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer ...

Page 19: ...rams and Windows then confirm that the power indicator is off If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again Connect the AC adaptor and charge the battery If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery down and...

Page 20: ...ration C When the message requests shut down of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE The temperature range should be 10 C to 30 C 50 F to 86 F The battery recalibration may take a long tim...

Page 21: ...your computer In sleep do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off and reverse the computer Do not use the sleep function 2 Remove Insert the battery pack To remove A Slide the right latch A to the unlocked position B Slide and hold the left latch B to the unlocked position and hold the cen ter of the battery pack and push out ...

Page 22: ...er CAUTION Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer Do not remove the battery pack forcibly when the latch is locked Doing so may damage the battery pack ...

Page 23: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 Cl...

Page 24: ...nation even if you selected Sleep or Hibernate in When I close the lid NOTE Read the instruction manuals of the devices carefully 1 Disable the multimedia pocket device function A Click on the notification area B Select the multimedia pocket device and then click OK C Confirm that the multimedia pocket device indicator and the hard disk drive indicator indicators are not lit This step is not neces...

Page 25: ...amaged When raising the slot side upward and inserting the device be careful not to apply any impact to the device When you carry the computer confirm that the release button is surely locked so that the device does not fall Be sure to insert the device into the multimedia pocket for use NOTE You can see that the device is recognized or not by double clicking on the notification area If the device...

Page 26: ...fication area right click and click Eject to eject a disc Eject discs only as described above When inserting or removing a disc be careful not to touch the lens of the drive Do not leave the tray open and do not touch the lens The lens and disc can become dusty in some conditions It may cause malfunction in reading or writing Do not apply excessive force to the tray in the open position Never inse...

Page 27: ...rface of the disc with a ballpoint pen or other writing instrument Do not attach stickers to discs Do not drop bend or place heavy objects on top of discs Do not place or store discs in locations exposed to heat direct sunlight humidity or dust If a disc is brought from a cold to a warm location condensation may form on the disc For read only discs wipe off the condensation using a soft dry lint f...

Page 28: ...dge type or removable cartridge type can be used 2 Does not support DVD RW Ver 1 0 You can read from the following discs Disc Information CD R CD RW DVD RAM 1 DVD R DVD RW 2 R R DL RW CD ROM CD DIGITAL AUDIO CD TEXT CD EXTRA Video CD Photo CD DVD ROM DVD Video DVD R DL Recordable VIDEO CD ...

Page 29: ...Ltd TAIYO YUDEN Co Ltd DVD RW MITSUBISHI KAGAKU MEDIA CO Ltd Victor Company of Japan Limited DVD RAM Panasonic Corporation HITACHI MAXELL Ltd R RW MITSUBISHI KAGAKU MEDIA CO Ltd RICOH Co Ltd R DL MITSUBISHI KAGAKU MEDIA CO Ltd DVD R for General 1X SPEED 4 7 GB 1 2X SPEED 4 7 GB 1 4X SPEED 4 7 GB 1 8X SPEED 4 7 GB 1 16X SPEED 4 7 GB DVD RW 1X SPEED 4 7 GB 9 4 GB 1 2X SPEED 4 7 GB 9 4 GB 2 4X SPEED ...

Page 30: ...e DVD Video DVD Video with multiple region codes Confirm Region appears Select the region code and click OK Play now begins CAUTION You can change the region code setting up to 5 times including the initial setting Be extremely careful because you cannot change the region code anymore after the fifth change even if you reinstalled the operating system Any problem resulting from illegal changing or...

Page 31: ...y hole depends on the drive When the vibration of the CD DVD drive is excessive in using B s Recorder select writing speed 8x or less to minimize vibration For AutoPlay CD DVD If an AutoPlay CD DVD does not start after the computer resumes from sleep or hibernation remove the disc from the drive and then reinsert it after waiting 15 seconds An AutoPlay CD DVD may start during file access depending...

Page 32: ... Enter and start WinDVD If this file does not exist reinstall WinDVD To access the online manual After starting WinDVD perform either of the following procedures Click on the WinDVD control panel Right click on the WinDVD screen and click Help CAUTION Do not start WinDVD while the hard disk drive indicator is blinking immediately after the computer is turned on While WinDVD is running do not Enter...

Page 33: ...ind a prob lem in playback try either of the following procedures Uninstall the player software by clicking Start Control Panel Uninstall a program Refer to the instruction manual for the name of player software Set WinDVD as the playback software if you can select the option in the player software settings Playback may not be possible depending on the DVD recorder or the discs You must finalize 1...

Page 34: ...manual page 35 Applicable Media CD R CD RW DVD RAM 1 DVD R DVD RW 2 R R DL RW 1 If you write to DVD RAM using B s Recorder the DVD RAM will become read only disc To write to such a DVD RAM disc using an application other than B s Recorder physical formatting is required 2 You cannot read from or write to DVD RW created using DVD recorders Using Windows Feature B s Recorder Information About Copies...

Page 35: ... User Manual user s manual TaskGate TaskGate manual You can use B s Recorder to create a CD DVD that will allow you to boot the system from the CD DVD drive Create the CD DVD using the following procedure For further information refer to the online manual for B s Recorder 1 Run B s Recorder above 2 Set a new disc in the CD DVD drive 3 Register the data to be used for booting in the Data well 4 Dou...

Page 36: ...OS2 BIN are selected If you boot the system using a disc created using bootable disc image BSDOS3 BIN or BSDOS4 BIN one of the fol lowing error messages may be displayed but this is not a malfunction CD ROM Drive is not ready aborting installation Not found CDROM Check CD ROM power and IDE cable CD ROM drive is not available If you want to share a bootable disc with CF 52A B C D series and CF 74C ...

Page 37: ...card slot Insert the dummy PC Card in the PC Card slot and the dummy ExpressCard in the ExpressCard slot Inserting a dummy card in the wrong slot may cause malfunction of the computer Preparation Attach the device for the media containing the card driver e g CD ROM Equipment connected to the multimedia pocket cannot be recognized if connected after the card driver installation screen appears If th...

Page 38: ...aneously After repeating insertion and removal some types of card will not be recognized In this case restart the computer If the computer freezes after resuming from sleep or hibernation remove and reinsert the card If the problem persists restart the computer When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power To c...

Page 39: ... devices For further information refer to the instruc tion manual of the devices Handling and storage cautions Store the SD Memory Card in the case after removing it from the computer Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card Do not place the card in the ...

Page 40: ...solutely no liability for any loss of data recorded by the user or any other damages direct or indirect Do not forcibly draw out the card otherwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After resuming from sleep or hibernation do not access the SD Memory Card for approximately 30 seconds To insert the card 1 Open the cover A...

Page 41: ...41 SD Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 42: ...rs or metal object Place the card in very hot location for a long time Remove the card immediately after inserting it To insert the card 1 Open the cover A and insert the Smart Card with the contact part B in front Insert the card until it surely fits in the slot To remove the card 1 Open the cover and draw the card straight out Inserting Removing the Smart Card ...

Page 43: ...en by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock This computer has 2 RAM module slots At purchase the RAM module is in SLOT 1 When using an extra RAM module insert it in SLOT 2 1 Turn off the computer Do not use...

Page 44: ...er and battery pack CAUTION Set the cover correctly and tighten screws firmly NOTE If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction Use the appropriate screw driver so as not to strip the thread of screw If the RAM module is recognized correctly the total size of the main unit memory and RAM module memory is dis played on the Information ...

Page 45: ...or A For further information refer to the instruction manual of the mini port replicator NOTE When an external display is connected to the mini port replicator and the 1280 x 1024 or higher resolution is selected the characters may be blurred on the external display In this case select the lower resolution To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect t...

Page 46: ...river for Mobile We recommend you to switch the output destination by pressing Fn F3 When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display Depending on the settings some external displays may be distorted or may not display the mouse cursor correctly In this cas...

Page 47: ...n external display during computer operations 1 Press Fn F3 Each time you press the key combination Internal LCD Simultaneous display External display The extended desktop function allows you to use the working area across both the internal LCD and the external display You can drag an object from the internal LCD to the external display and vice versa 1 Display Intel Graphics Media Accelerator Dri...

Page 48: ...e desktop and click Graphics Options D Click Output To Extended Desktop and click Monitor Notebook the external display will be set to primary device or Notebook Monitor the internal LCD will be set to primary device To switch to the Extended Desktop be sure to use the Intel Graphics Media Accelerator Driver for Mobile screen or the New Display Detected screen If you use other methods e g display ...

Page 49: ...y need to install the driver for the USB device Follow the on screen instructions or refer to the instruction man ual of the USB device You may need to install the driver again when connecting the device to another port When a USB device is connected sleep and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer If the comp...

Page 50: ...rst joint of your index finger on the sensor as illustrated to the right B Slide your finger toward yourself while keeping it in contact with the fingerprint sensor C Slide your finger down until the sensor is visible When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface...

Page 51: ... up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the UPEK Protector Suite QL Help menu Click Start All Programs Protector Suite QL Help Overview Recom...

Page 52: ...rantee that there will not be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm readme pdf in Start Search and press Enter 2 Fingerprint Utility Installation Performed by the Computer Administrator A Log on to Wi...

Page 53: ...k Finish Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerprint sensor This mode allows up to 21 fingerprints to be enrolled Enrollment to the hard d...

Page 54: ...een appears click Manage Passwords B Select Power On in Password Types and click Set password C Enter the password for Power on Security and click OK D Click Close E Add a check mark for Power On in Password Types F Enter the password step C and click OK G Click Next Follow the on screen instructions NOTE The number of fingerprints for Power on Security is maximum of 21 because they are stored in ...

Page 55: ...Select Set Supervisor Password and press Enter E Enter your password in the Create New Password and press Enter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password ...

Page 56: ...thentication hardware failure File used by each user Backup user passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE How to Backup Select Export in Import or Export User Data to save the user data Click S...

Page 57: ... the software s online manual page 51 Handling Maintenance The enrolling and authentication sensitivity may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation Static electricity may also ...

Page 58: ...nter The Fingerprint Control Center screen appears B Click Settings and click Power on Security C Remove the check mark from Enable power on security using fingerprints and click OK D Click Fingerprints and click Enroll or Edit Fingerprints User Enrollment wizard starts Follow the on screen instructions E When the User s Fingers screen appears click Next without deleting fingerprint samples F Clic...

Page 59: ...k Start All Programs Protector Suite QL Control Center B Click Settings and click Power on Security C Select the fingerprint and click Remove Surely remove all of the fingerprints 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Start Control Panel Uninstall a program D Double click Protector Suite and select R...

Page 60: ... cancel fingerprint dialog and you will be prompted for a password If you do not use Advanced Security enter your Windows log on password Otherwise enter your Advanced Security backup password CAUTION If you used Advanced Security without a backup password There is no way to backup your data If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use t...

Page 61: ...jack B using the telephone cable included C Hold the cable so that the shape of the connector D matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary NOTE Do not enter sleep or hibernation during communications To remove the cable press and hold the lever and pull out Connecting the Internal Modem with a T...

Page 62: ... click OK To set the time to return the computer to sleep The computer will enter sleep after the set time even when the communication is not completed You can avoid such uncom pleted communication if you select Never but the computer does not return to sleep after resuming by a phone call A Click or on the notification area and click More power options Change when the computer sleeps B Set the ex...

Page 63: ...he AC adaptor Even when a password is set in the Setup Utility and Password on boot is set to Enabled entering the password is unnecessary for turning on or resuming the computer The Power On by LAN function is off under the following conditions When you turn the computer off by pressing the power switch for 4 seconds or longer e g after a hung up When you reattach the AC adaptor and battery pack ...

Page 64: ...el R 82567LM Gigabit Network Connection and then click Advanced 6 Click Enable PME in Property and select Enabled in Value and then click OK NOTE The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click Start Computer System properties Device Manager A standard user needs to enter an administrator passw...

Page 65: ...nection and click Power Management 3 Select the setting for Allow the computer to turn off this device to save power and Allow this device to wake the computer and click OK We recommend you to make the above 2 settings ON OFF simultaneously NOTE The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional acces...

Page 66: ...ing the LAN cable page 68 To disable all wireless communication 1 Switch to OFF To enable wireless communication 1 Switch to ON In the default setting the wireless switch enables all wireless devices when it is set to ON NOTE If you uninstall the Wireless Switch Utility set the wireless switch to ON beforehand Do not turn on off the switch repeatedly at too short intervals Do not restart log off o...

Page 67: ...witch Utility icon to show the pop up menu 2 Select ON or OFF for the device you want to enable or disable To change the function of the wireless switch In the default setting the wireless switch enables devices that you select turning the wireless switch off last time You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dia...

Page 68: ...ty to use this function Installing the utility 1 Log on to Windows as an administrator 2 Click Start input c util wdisable setup exe in Start Search and press Enter 3 Follow the on screen instructions to install the Wireless Connection Disable Utility Checking the status of the wireless connection NOTE The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Uti...

Page 69: ... the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the Advanced menu of the Setup Utility or in the device manager Menu Right clicking the utility icon in the notification area opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and...

Page 70: ...ve oven is used near by To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility page 79 It may take some time to turn off wireless LAN after switching the wireless switch to off Before using a wireless LAN turn the wireless LAN communication on Turning on off the wireless LAN communication 1 Slide the wireless switch to turn ON OFF wireless LAN page 66 Whe...

Page 71: ...an access point and click Connect 4 Input the key you set for the access point to recognize the computer and click Connect Wait for the computer to connect to the wireless LAN access point When Successfully connected to XXXX is displayed the wireless LAN setting is complete Save this network Add a check mark to save the password settings etc Start this connection automatically Add a check mark so ...

Page 72: ...o an IEEE802 11b g access point the connec tion will be temporarily interrupted You can also change the IEEE802 11a setting in Device Manager A Click Start Computer System properties Device Manager A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R Wireless WiFi Link 5100 C Click Advanced and then select Wireless Mode in Property D Sel...

Page 73: ...off status of wireless communication not the IEEE802 11a setting If the setting is changed in Device Manager the display will be changed accordingly You can check the wireless LAN communication status in Intel PROSet Wireless Software Perform the following procedure Click Start All Programs Intel PROSet Wireless WiFi Advanced Statistics To check the Wireless LAN network status ...

Page 74: ...wave oven is used near by It may take some time to turn off Bluetooth after switching the wireless switch to off When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth page 66 1 Place the cursor over the Wireless Switch Utility icon or on ...

Page 75: ...disconnect the AC adaptor Do not use sleep or hibernation 2 Remove the battery pack page 21 3 Insert Remove the hard disk drive To remove Slide and hold the latch A and carefully slide the hard disk drive out of the slot To insert Insert the hard disk drive until it clicks 4 Insert the battery pack page 21 CAUTION Confirm that the latch is surely locked so that the hard disk drive does not fall wh...

Page 76: ...the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In t...

Page 77: ... Information Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory Hard Disk BIOS Computer information cannot be changed Embedded Controller Accumulative Operating Time Access Level ...

Page 78: ...rrent Status Only when Touchscreen Mode is set to Auto Depending on the touchscreen mode setting either Touchscreen Mode or Tablet Mode is displayed Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD Environment Normal Temperature Hig...

Page 79: ...tel R AMT Disabled Enabled Optical Drive Disabled Enabled Serial Port Disabled Enabled LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager page 64 Deny Allow Wireless LAN Only for model with wireless LAN Disabled Enabled Wireless WAN Only for model with wireless WAN Disabled Enabled Bluetooth Only for...

Page 80: ...ons with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 1 Use the Panasonic USB floppy disk drive optional CF VFDU03U Smart Card Only for model with Smart Card Disabled Enabled USB Port Disabled Enabled Legacy USB Support Disabled Enabled Boot Menu B...

Page 81: ...nter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection Protected No Protection Set User Password Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm readme pdf in Start Search a...

Page 82: ...e system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XRepair Your Computer To perform system recovery tools ...

Page 83: ...the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE The magnified text or image in the loupe window is fixed at the moment that the part is magnified e g at the moment you...

Page 84: ...eys can be combined for example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the explanati...

Page 85: ...troller Sound 1 Modem LAN Wireless LAN 2 Bluetooth 3 USB PC Card check PC Card Controller SD check SD Card Controller Express Card Smart Card 4 Serial Port Keyboard Touch Pad 1 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows 2 Only for model with wireless LAN 3 Only for model with Bluetooth Whe...

Page 86: ...ge 66 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is dis played The Setup Utility starts up If the password is requested enter the Supervisor Password If you are using the computer after changing the settings from the status at the time of purchase we recommend that you m...

Page 87: ...t running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE Using the following procedure ...

Page 88: ...ter s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE If you run a memory diagnostic check after installing a new RAM module sold separately and the message Check Result TEST FAILED is displayed Remove the additional RAM module and run the diagnostic check ag...

Page 89: ... down Windows Vista and then you can use the function Connect the AC adaptor and do not remove it until restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press to sel...

Page 90: ...l of the contents of the Setup Utility and press F9 At the confirmation message select Yes and press Enter D Press F10 At the confirmation message select Yes and press Enter The computer will restart E Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM for Windows Vista i...

Page 91: ... disk data erase is complete 1 Turn off the computer and insert the CD DVD drive into the multimedia pocket page 24 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes and press Enter 4 Press F10 At the confirmation message select ...

Page 92: ...layed during the following procedures input the Supervisor Password or the User Password 9 Click Erase the whole data on the Hard Disk for security and click Next 10 At the confirmation message click YES 11 Click Continue 12 Click Continue again 13 Click YES Erasing the hard disk data starts 14 After erasing is completed remove the Product Recovery DVD ROM and click OK ...

Page 93: ...t the computer In a network environment set Never for Put the computer to sleep and Hibernate after page 12 Computrace software tracks your stolen computer Computrace software is not included in this computer Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE Consul...

Page 94: ...ools Hebrew c windows support IW migwiz c windows support IW tools Hungarian c windows support HU migwiz c windows support HU tools Italian c windows support IT migwiz c windows support IT tools Japanese c windows support JA migwiz c windows support JA tools Korean c windows support KO migwiz c windows support KO tools Latvian c windows support LV migwiz c windows support LV tools Lithuanian c win...

Page 95: ... CMOS Checksum Error Invalid Year System date restored to 01 01 2008 The date and time settings are not correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup Write down the error details and press F2 or Del to start the Setup Utility Change the setting...

Page 96: ...diately after resuming Wait approximately 1 minute When a disc formatted using B s CLiP is in the CD DVD drive the computer will not enter sleep or hibernation Remove the disc Cannot enter sleep or hibernation automatically Disconnect peripheral devices When a disc formatted using B s CLiP is in the CD DVD drive the computer will not enter sleep or hibernation Remove the disc If you connect to a n...

Page 97: ... indicator is on the keyboard is in Caps Lock mode Press Caps Lock to cancel Cannot enter special characters ß à ç etc and symbols Use the character map Click Start All Programs Accessories Sys tem Tools Character Map Disc Operation The CD DVD drive does not work nor mally Set Optical Drive to Enabled in the Advanced menu of the Setup Utility page 79 Clean the lens page 26 Check the disc condition...

Page 98: ...ge to the language you install B Right click setup in english folder and click Run as administrator If there are two or more setup files right click the file whose Type is Application Follow the on screen instructions Other disc operation problems Use another drive or media Network Cannot connect to a network Set LAN Modem to Enabled in the Advanced menu of the Setup Utility page 79 Cannot check t...

Page 99: ...ty Confirm that Wireless LAN is ON page 67 This computer uses channels 1 through 11 1 when using IEEE802 11b g Check the channel being used by the access point 1 In the case of wireless communications the frequency band being used can be divided into segments so that different communications can be conducted on each band segment A Channel refers to the individual frequency bandwidth divisions Conn...

Page 100: ...ent This item may be unavailable for some types of devices In the case that a USB device does not work remove the USB device and con nect it again or connect the USB device to another port The connected mouse does not work Check the mouse connection Install the driver compatible with the connected mouse If the mouse does not work even after installing the driver set Touch Pad to Disabled in the Ma...

Page 101: ...ect 2 mouse devices simultaneously Set Touch Pad to Disabled in the Main menu of the Setup Utility page 78 Set Serial Port to Enabled in the Advanced menu of the Setup Utility page 79 Cannot print Check the printer connection Turn on the printer The printer is not online No paper is in the printer tray or there is a paper jam Turn on the printer and connect it to the computer and then restart the ...

Page 102: ...in the Main menu of the Setup Utility page 78 Cannot use scroll function of touch pad on Internet Explorer Use Touchscreen Move the mouse cursor to outside of Internet Explorer and return to Internet Explorer PC Card ExpressCard A card does not work Insert the card correctly The card does not conform to the card standard Restart the computer after installing a driver of card or other device Set PC...

Page 103: ...on sensitivity by taking the following steps when any of the conditions described above exists Wash your hands or wipe them dry Use a different finger for registration or authentication Treat your finger with a hand cream when it is rough skin or dry Clean the fingerprint sensor For further information refer to Handling Maintenance page 57 The fingerprint sensor may be malfunctioning when it conti...

Page 104: ... we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys will be lost To perform the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dial...

Page 105: ...eave the Protector Suite QL data on the computer After the new installation you will be able to use your data again If the Protector Suite QL was uninstalled including the passports then in case of enrollment to device the fingerprints will still be stored in the device and the user can use them reenrollment Lost File Safe backup password It is necessary to change the backup password for File Safe...

Page 106: ...ea and disc writing is not possible Only for model with wireless LAN Wireless LAN cannot be used Only for model with Bluetooth Bluetooth cannot be used In these cases log off all users without using Fast User Switching function and perform the operation once more If the problem persists restart the computer Others No response Press Ctrl Shift Esc to open Task Manager and close the software applica...

Page 107: ...and click OK A standard user needs to enter an administrator password As long as it is activated the PC Information Viewer will appear in front of all other screens Depending on your network environment it may take 1 minute to start the PC Information Viewer 1 Click Start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information To sav...

Page 108: ...The image is a bitmap file in 256 colors When using the extended desktop page 47 a copy of the primary device screen is saved The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor to Sh...

Page 109: ...arks or trademarks of Microsoft Corporation of the United States and or other countries Intel Core and PROSet are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth is a trademark owned by Blue...