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Troubleshooting

Appendix

Error Code/Message

Follow the instructions below when an error message or code appears. If the problem persists or if the error code/mes-
sage is not shown here, contact Panasonic Technical Support (

page 36).

To start the Setup Utility

A

Restart the computer.

B

Press 

F2

 several times while [Panasonic] boot screen is displayed.

Error Code/Message

Solution

0211 Keyboard error

Disconnect external keyboard or mouse.

0251 System CMOS 
checksum bad - 
Default configuration 
used

An error has occurred in the memory of Setup Utility settings. This occurs when the memory 
content is changed by an unexpected program operation, etc. 

Start the Setup Utility and return the settings to the default values, and then change the 
settings as necessary.
If the problem persists, the internal clock battery may need to be replaced. Contact 
Panasonic Technical Support (

page 36).

0271 Check date and 
time settings 

The date and time settings are not correct.

Start the Setup Utility and set the correct date and time.
If the problem persists, the internal clock battery may need to be replaced. Contact 
Panasonic Technical Support (

page 36).

0280 Previous boot 
incomplete - Default 
configuration used

Startup has failed repeatedly, so the Setup Utility settings have been returned to the default 
values to startup the computer.

Start the Setup Utility and return the settings to the default values, and then change the 
settings as necessary.

Press <F2> to Setup

Write down the error details and press 

F2

 to start the Setup Utility. Change the settings if 

necessary.

Operating System not 
found

The operating system is not installed in the floppy disk or the hard disk that you are going to 
boot from.

If using a floppy disk, change the disk to the one you can use for boot.
If using the hard disk, check if the hard disk is recognized in [Information] menu of the 
Setup Utility. If the hard disk is recognized, perform the reinstallation (

page 20). If not, 

contact Panasonic Technical Support (

page 36).

If a device is connected to the USB port, disconnect the device, or set [USB Port] or 
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-
Card slot] to [Disable] in the [Advanced] menu of the Setup Utility.

Extended RAM 
Module Failed

When the extended RAM module is not inserted correctly or the extended RAM module is 
not conforming to the computer’s specifications, so a beep will sound and the “Extended 
RAM Module Failed” message will be displayed when you turn the power on. 

Press the power switch for four seconds or longer to turn off the computer, confirm that 
the extended RAM module conforms to the specifications, and reinsert it.

Summary of Contents for Toughbook CF-74JDMBD2M

Page 1: ...oduction 2 Read Me First 3 Description of Parts 9 First time Operation 11 On screen Manual 14 Handling and Maintenance 15 Hard Disk Backup Function Recover Pro 17 Hard Disk Data Erase Utility 19 Reins...

Page 2: ...uced in any form without the prior written permission of Matsushita Electric Industrial Co Ltd No patent liability is assumed with respect to the use of the information contained herein 2007 Matsushit...

Page 3: ...75 6 M 1 FCC Regulation Notice for modem This equipment contains a FCC approved modem 1 This equipment complies with CFR47 Part 68 rules On the computer is a label that contains among other infor mati...

Page 4: ...present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connec tions themselves but should contact the appropriate ele...

Page 5: ...ring 15 22525 Hamburg F R Germany Network connection The terminal equipment is intended for connection to the following public network In all the countries of European Economical Area Public Switched...

Page 6: ...or damage or violation of government regulations that may arise from failing to comply with these guidelines 26 M 1 Lithium Battery This computer contains a lithium battery to enable the date time and...

Page 7: ...ll Chil dren Accidental swallowing will result in bodily injury In the event of accidental swallowing see a doctor immediately Do Not Place This Product on Unstable Surfaces If balance is lost this pr...

Page 8: ...and supplied by Panasonic may present a safety hazard generation of heat ignition or rupture Do not touch the terminals on the battery pack The battery pack may no longer function properly if the cont...

Page 9: ...ction key Reference Manual Key Combinations L Bluetooth antenna Only for model with Bluetooth Reference Manual Bluetooth M Keyboard N Touch pad O Microphone jack A condenser microphone can be used If...

Page 10: ...nce Manual LAN L Modem port Reference Manual Modem M Serial port N External display port Reference Manual External Display O Security lock A Kensington cable can be connected For further information r...

Page 11: ...Otherwise the battery pack may fall when you carry the computer Do not touch the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunct...

Page 12: ...nutes Do not touch the keyboard or touch pad and wait until the screen changes If An unexpected error has occurred or a similar message is displayed click OK This is not a malfunction Wait until the h...

Page 13: ...a driver update is required contact Panasonic Technical Support page 36 If the message Your computer might be at risk is displayed Select red icon on the notification area and make the appropriate set...

Page 14: ...e the bat tery pack in the optimum condition to obtain longer operation time To access the Important Tips A Double click on the desktop Alternatively click start All Programs Panasonic On Line Manuals...

Page 15: ...inals The touch pad is designed to be used with a finger tip Do not place any object on its surface and do not press down strongly with sharp pointed or hard objects that may leave marks e g nails pen...

Page 16: ...ssword is requested enter the Supervisor Password 2 Select the Security menu then select Computrace R Sub Menu and press Enter 3 Select Computrace R BIOS Module and set to Enable 4 At the confirmation...

Page 17: ...p reliably we recommend performing Typical installation in the following cases Hard disk with a single partition Immediately after reinstalling software when more than half of the entire space of the...

Page 18: ...t touch the power switch while using the Recover Pro This function uses the data created during complete backup It restores the hard disk data to the condition when you performed the complete backup F...

Page 19: ...nter the Supervisor Password 3 Select the Boot menu then select Optical Drive and press F6 until Optical Drive is at the top of the boot priority order 4 Select the Security menu and set DVD Operation...

Page 20: ...onfirmation message select Yes and press Enter 4 Select the Boot menu then select Optical Drive and press F6 until Optical Drive is at the top of the boot priority order 5 Select the Security menu and...

Page 21: ...ility settings excluding the password s will return to the default values 14 Select the Exit menu and then select Save Current Values then press Enter At the confirmation message select Yes and press...

Page 22: ...ity settings have been returned to the default values to startup the computer Start the Setup Utility and return the settings to the default values and then change the settings as necessary Press F2 t...

Page 23: ...ve disks or other media Press any key to restart or a similar mes sage appears A floppy disk is in the drive and it does not contain system startup information Remove the floppy disk and press any key...

Page 24: ...k to disable the ten key mode and then input Even after entering the password Type your pass word is displayed again The computer may be in ten key mode If the NumLk indicator lights press NumLk to di...

Page 25: ...xternal mouse connect it correctly Restart the computer using the keyboard Press U and R to select Restart If the computer does not respond to keyboard commands read No response page 26 Cannot input u...

Page 26: ...x com en Customer Services Utilities Recover Pro 6 htm Where and download install Cleanup Utility for Recover Pro 6 B Delete the backup area using Cleanup Utility for Recover Pro 6 C Reinstall Recover...

Page 27: ...are icon will be displayed in gray For the hard disk and memory only you can select standard diagnostic check or extended diagnostic check When the PC Diagnostic Utility starts up it will run the stan...

Page 28: ...s Ctrl F7 while Panasonic boot screen is displayed When the PC Diagnostic Utility starts up it will automatically begin the diagnostic check for all hardware components If the password is requested en...

Page 29: ...Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as is If the computer still does not operate properly reinstall the software page 20 NOTE If...

Page 30: ...transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form o...

Page 31: ...ouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez c der les Logiciels et en octroyer la licence une autre partie qu en rapport avec votre cession du Produit unique qui est accompa...

Page 32: ...8 24X CD RW 4X High Speed CD RW 4X 8X 10X Ultra Speed CD RW 8X 10X DVD R 1X 2X 2 4X 2 6X 2 8X DVD RW 1X 2X 2 4X DVD RAM 2X 3X 3 5X R 2 4X 2 4 4X 2 4 6X 2 4 8X R DL 2 4X RW 2 4X 2 4 4X Supported Discs...

Page 33: ...carrying handle Approx 2 7 kg Approx 6 0 lb Operation Environment Temperature 5 C to 35 C 41 F to 95 F Humidity 30 to 80 RH No condensation Storage Environment Temperature 20 C to 60 C 4 F to 140 F Hu...

Page 34: ...Operation on other SD equipment is not guaranteed This computer is not compatible with MultiMediaCards or SDHC Memory Cards Do not insert these kinds of cards 17 Theoretical value and not the actual s...

Page 35: ...Station 3 Years Port Replicator I O Box Device Cradle like CF 08 3 Years Antenna Pass through Cable 3 Years Backlit or Full sized keyboard 3 Years or assumes warranty of the unit in which it is instal...

Page 36: ...y covers failures due to defects in materials or workmanship which occur during normal use THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CON TROL EQUIPMEN...

Page 37: ...Canada Inc Computer Products Marketing 5770 Ambler Drive Missis sauga Ontario L4W 2T3 within the warranty period together with a copy of your purchase receipt and an explanation of the sus pected defe...

Page 38: ...ort pay son service de Marketing produits informatiques 5770 Ambler Drive Mississauga Ontario L4W 2T3 dans les soixante 60 jours suivant la date d achat original Joignez votre envoi une pi ce justific...

Page 39: ...39 MEMO...

Page 40: ...nternational ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and...

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