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Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (
).
Shut Down
Cannot shut down or restart Windows.
z
Remove USB devices.
z
It may take 1 or 2 minutes to shut down.
Standby or Hibernation
Cannot enter standby or hibernation.
z
Remove USB devices temporarily. If the problem persists, restart the computer.
z
It may take 1 or 2 minutes to enter standby or hibernation.
z
The computer does not enter standby or hibernation immediately after resum-
ing. Wait approximately 1 minute.
Cannot enter standby or hibernation
automatically.
z
Disconnect peripheral devices.
z
If you connect to a network using wireless LAN function, select the profile and
connect to the access point (
).
z
If you do not use wireless LAN function, turn off wireless LAN function (
). If you use wireless LAN function, refer to “To enter standby or hibernation”
) to enter sleep on hibernation.
z
Make sure that you are not using any software that regularly accesses the hard
disk. Check that the software which constantly access to the hard disk or place
burden on CPU are not used.
Sound
No sound.
z
Click
or
on the notification area and change the volume.
z
Restart the computer.
Distorted sound.
z
Stop and restart playback.
"There was an error updating the reg-
istry" appears when Sound Recorder
is started.
z
Sound Recorder is started by a limited account user whose language setting is
not the same as the administrator user who last started Sound Recorder. This
does not affect the operation.
Keyboard
Cannot enter special characters (ß, à,
ç, etc.) and symbols.
z
Use the character map. Click [start] - [All Programs] - [Accessories] - [System
Tools] - [Character Map].
