Panasonic Toughbook CF-U1AQB1G2M, Reference Manual

Page 1: ...1 Reference Manual Personal Computer Model No CF U1 Series We recommend that this Reference Manual be printed ...

Page 2: ... How ever making appropriate measures is recommended to reduce the risk of virus and other attacks Windows Update You can update to the latest patches and service packs for Windows with the following menus Start All Programs Windows Update Do not apply Driver Updates even if a message to update a driver appears If a driver update is required con tact your technical support office Terms and illustr...

Page 3: ...k the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK If high frequency sound occurs while using the computer This symptom is mitigated by changing the settings for the USB power saving function Set USB selective suspend setting to Enabled A Click Start Control Panel System and Maintenance Power Options B Click Change plan settings of the c...

Page 4: ...board model Fn down Fn up Fn E Fn 4 Display switching Î page 54 When an external display is connected Internal LCD Simultaneous display External display CAUTION z Do not press any keys until the display has finished switching z Do not use this function When an external display is not connected When playing motion video such as DVD or MPEG When using the Extended Desktop When operating on the Fast ...

Page 5: ...ss and hold Fn and press A 2 or S 3 intermittently z This does not work on beeps or speakers connected to the USB port 2 For Numeric keyboard model Fn 3 For Numeric keyboard model Fn 7 Fn T Fn 6 Activate sleep Î page 20 Fn F Fn 9 Remaining battery charge Î page 28 Fn G Fn 0 Activate hibernation Î page 20 Fn Z Fn Ctrl Light up the keyboard QWERTY key board model Numeric key board model Function Pop...

Page 6: ...tton zoom button and application buttons are disabled When locked The message appears to show how to unlock icon on the notification area changes to If a locked key is pressed the entire keyboard gleams To cancel press Fn D 4 again NOTE z Power switch is not disabled z When you enter the user account selection display Switch user etc in the locked condition unlocking is impossible z This function ...

Page 7: ... locked and the indicator next to the key lights up B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Fn key is locked and the indicator next to the key lights up B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 5 Show status on screen Displays the Fn key status on the notification area F...

Page 8: ...key is locked The lock cannot be released even if you press another key z Press 3 times The lock is released The indicator next to each key lights up while each key is locked except for Windows key An illustration is displayed on the notification area as below A locked key icon is highlighted The illustration shows Shift 6 key is locked NOTE z You can have different settings for each user z When S...

Page 9: ...ion z Do not apply too much pressure when operating the touchscreen Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface z When the touchscreen becomes dirty wipe it with a soft cloth The touchscreen is specially treated to prevent dirt from adhering to the surface so dirt can be removed easily using a dry cloth If the dirt does not come off e...

Page 10: ... to the touchscreen Do not lift the computer while holding the LCD screen or allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage the LCD screen z Operation response may be slower in low temperature environments The touchscreen may respond to operations more slowly when using the computer in temperatures l...

Page 11: ...ion 1 Run Touch Screen Calibration Utility Click Start Control Panel Additional Options Tablet Calibration 2 Using the stylus touch each of the 9 target marks one by one Tablet PC Settings NOTE z Perform the following calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Mobile PC Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the 4 target marks one by...

Page 12: ...ions z The execute file for On Screen Keyboard has been registered for Button 4 at the time of purchase No files have been registered for the other buttons A Click any Browse button from Button 1 to Button 4 B Select a file you wish to execute and confirm z You can also select files with extensions pdf jpeg wma etc other than exe When selecting files other than exe select All File You can specify ...

Page 13: ...ey icon displayed when Fn key is pressed z Motion pictures may not be zoomed in z Tablet PC Input Panel is not displayed while the screen is zoomed Use On Screen Keyboard instead z You can use the Zoom function on the external display only in the mirroring mode 1 Put the cursor A on the position you want to zoom in 2 Press the zoom button B Zoom in Zoom out to the original size The area around the...

Page 14: ...ay Zoom menu and click 100 Zoom NOTE z The Zoom ratio returns to 100 in the following conditions even while the screen is zoomed When you switch the log in user When the computer resumes from Sleep Hibernation In the log off condition When you press Ctrl Alt Fn Del 1 When the User Account Control screen appears z Apply Dock at Top of Screen mode or Dock at Bottom of Screen mode to Tablet PC Input ...

Page 15: ...the zoom position When you move the cursor to the position you want to zoom the zoom position changes as well Always Foremost mode You can display the notification area in its original size for easy operations even in the zoomed screen A Click icon on the notification area to display Zoom menu B Click and add a check mark for Always Foremost on the Screen In the default set ting check mark is adde...

Page 16: ...etc You can make 3 types of key combinations Selectable items Zoom Up Area by Moving Cursor Position On Set Cursor syn choronization mode to ON Zoom Up Area by Moving Cursor Position Off Set Cursor synchoronization mode to OFF Zoom Up Area Always Foremost Side On Set Always Foremost mode to ON Zoom Up Area Always Foremost Side Off Set Always Foremost mode to OFF D Click Ok 2 For Numeric keyboard m...

Page 17: ...rency Setting You can set the permeability degree for the zoomed screen A Click icon on the notification area to display Zoom menu B Click Permeability C Drag the slider right and left to set the permeability degree D Click OK ...

Page 18: ...cation area and click Exit Panasonic Hand Writing and then restart Panasonic Hand Writing z Panasonic Hand Writing may not work properly if another application software is active In this case close the applica tion software and try handwriting again 1 Double click on the notification area Alternatively you can click Start All Programs Panasonic Panasonic Hand Writing NOTE z Select the image size b...

Page 19: ...etup Utility is not requested at resuming You can use the Windows password for security in sleep or hibernation In the default setting you are requested to enter the Windows password when the computer resumes z Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the perip...

Page 20: ...hange what the power buttons do z While the computer is entering sleep or hibernation do not touch the computer For example do not Touch the keyboard touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Operate the wireless switch Insert and remove the SD Memory Card Wait until the power indicator blinks green sleep or goes off hibernat...

Page 21: ...ernal mouse or other peripheral devices Connect or disconnect the AC adaptor Shut down or restart Windows Enter sleep or hibernation Wait approximately 1 minute Operate the wireless switch Insert and remove the SD Memory Card z If the computer enters sleep while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse will resume the computer NOTE z Only for model with Bluetoot...

Page 22: ...Save changes z The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changin...

Page 23: ...ill reduce power consumption 1 For Numeric keyboard model Fn z Turn off the computer when it is not in use You can also turn off only the wireless LAN wireless WAN or Bluetooth power z Disconnect external devices USB devices external mice etc that are not being used z Use Sleep Hibernation Press Fn T 2 to set the computer to sleep or Fn G 3 to set it to hibernation when you have to leave the compu...

Page 24: ... Notice press Enter 7 Press Fn B F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a short time since other people may set or change the password NOTE z The password wi...

Page 25: ...ility Î page 70 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the flash memory was removed z You cannot use the flash memory lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 24 z When you have your flash memory drive repaired Contact Panasonic Technical Support Before sending...

Page 26: ... with the battery pack already inserted You can check the battery level by blinking times Except for the operations stated above In high temperature mode the battery pack is discharging the power to 80 2 of normal temperature mode Î page 29 Do not remove the battery pack since the power is not supplied even if you connect the AC adaptor in this mode If remove the battery pack the computer will be ...

Page 27: ...ry pack in this case When blinking approx every 0 5 second The battery cover is open If you remove the battery pack in this case the power supply is cut off and the computer is shut down Do not remove the battery pack because this may cause data to be lost and the computer to malfunction Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature...

Page 28: ... the Battery Recalibration Î page 31 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep for a long time without power supply from the AC adaptor z The battery display may not be the same as that of notification area This is not a malfunction Ch...

Page 29: ...er switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the ...

Page 30: ...puter z Connect the AC adaptor immediately If you do not have the AC adaptor exit the running programs and Windows then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery turn off the computer replace t...

Page 31: ...f Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time due to the large battery capacity This i...

Page 32: ...tery pack that can be replaced removed Remove replace the battery pack under the right conditions according to the chart below because if the computer is mistak enly shut down this may cause data to be lost and the computer to malfunction Replacing the Battery Pack When the com puter is ON or in Sleep When the AC adaptor is not connected Only one battery pack can be removed replaced To check if th...

Page 33: ...the left side as an example A Remove the edge of hand strap passing through the clip B Tip the top of clip front C Pull out the clip from the computer z Do the same for the right clip 3 Open up the whole hand strap 4 Press and hold A and slide the latch to unlock the battery cover The following illustration shows how to attach remove Battery 1 as an exam ple Do the same for Battery 2 A A ...

Page 34: ... Lift up the battery pack 7 Insert the new battery pack A Insert the battery pack matching with B side B Slide down the battery pack 8 Attach the battery cover A Insert the claw of the cover matching the dent of computer B Press down the latch side of cover to close z If the cover does not close firmly insert the claw again If the problem persists check if the battery is inserted properly B ...

Page 35: ...ttery cover slide the latch to fix 10 Attach the hand strap back to the original form z Take the step 2 A to C in the reverse order CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer A A ...

Page 36: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create z To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 ...

Page 37: ...e SD Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card z Do not place the card in the following locations In direct sunlight or in very hot location such as inside of a car In very dusty or humid locat...

Page 38: ...longer be performed normally z Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from sleep or hibernation do not access the SD Memory Card...

Page 39: ...d confirm the SD Memory Card indicator A is off 1 Disable the card function A Click on the notification area and select the card then click OK z This step is not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out A ...

Page 40: ... screws at position A For further information refer to the instruction manual of the USB device To remove the USB device 1 Disable the USB device A Click on the notification area and select the USB device then click OK z This step is not necessary when Removing the device after turning off the computer is not displayed The device does not appear in the list in step A 2 Remove the USB device Connec...

Page 41: ...the computer When connected to the USB port of the Cradle touching the USB keyboard or mouse will not resume the computer z When a USB device is connected sleep and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer z When the USB device is removed and then inserted while the computer is on may appear in the Device Manage...

Page 42: ...ompletely crosses You can slide your finger from both sides z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface Your finger was wet or extremely dry Your fingerprint does not have sufficient data for personal identification For further information refer to Fingerprin...

Page 43: ...ords for security authentication You can use your fingerprints to start up your computer and log on Windows To access the online manual For further information refer to the UPEK Protector Suite QL Help menu z Click Start All Programs Protector Suite QL Help Overview Recommended Installation Procedure Performed by the Computer Administrator Performed by each user User Fingerprint Enrollment User s ...

Page 44: ...ion with any third party software and will not accept any responsibility for such an interaction 1 Fingerprint Utility Installation Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all other programs C Click Start input c util drivers fngprint application x86 install setup exe in Start Search and press Enter D Click Next Installation starts Follow the on scre...

Page 45: ...jured you can use another one to access your account and secret data For further information about the enrollment refer to How to Use the Fingerprint Reader Î page 42 and Fin gerprint Tutorial Click Start All Programs Protector Suite QL Fingerprint Tutorial z We recommend you use the Power on Security feature This feature prevents unauthorized access to the user s computer at the BIOS level After ...

Page 46: ...ave already made Power on Security effective after step B your fingerprint authentication will be necessary A Turn on or restart the computer B Press Fn U F2 or Fn Del while Panasonic boot screen is displayed soon after the computer starts the startup procedure C Select the Security menu D Select Setup Supervisor Password and press Enter E Enter your password in the Create New Password and press E...

Page 47: ...ord using the User Enrollment wizard If you do not define the backup password you may lose your data in case of authentication hardware failure z File used by each user Backup user passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the flash memory drive or when reinstalling Windows This file contains the fingerprints encryption keys and...

Page 48: ...e software s online manual Î page 43 Handling Maintenance z The enrolling and authentication sensitivity may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may al...

Page 49: ...on security using fingerprints and click OK D Click Fingerprints and click Enroll or Edit Fingerprints User Enrollment wizard starts Follow the on screen instructions E When the User s Fingers screen appears click Next without deleting fingerprint samples F Click Manage Passwords G Select Power On in Password Types and click Unset password H Enter the password for Power on Security and click OK I ...

Page 50: ...move Surely remove all of the fingerprints 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Start Control Panel Uninstall a program D Double click Protector Suite and select Remove E Select Remove all Protector Suite data and click Next Uninstallation starts Follow the on screen instructions F When the Protecto...

Page 51: ... cancel fingerprint dialog and you will be prompted for a password If you do not use Advanced Security enter your Windows log on password Otherwise enter your Advanced Security backup password CAUTION z If you used Advanced Security without a backup password There is no way to backup your data If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use...

Page 52: ...ices and cables and close the terminal cover 2 Insert the computer to the Cradle from above 3 Tip the computer back to fix it to the Cradle CAUTION z The driver of the Cradle is preinstalled in the computer z Hot or warm docking undocking is not possible with the Cradle or Mini Dock z If impure substance is attached on the connector parts of Cradle or Mini Dock brush off the dirt Wipe off the wate...

Page 53: ...ys used z When you use high resolution displays the display color resolution or refresh rate may be changed switching to MID in Intel R Graphics Media Accelerator Driver for ultra mobile We recommend you to switch the output destination by pressing Fn E 1 z When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal ...

Page 54: ...me you press the key combination Internal LCD Simultaneous display External display z When the display cannot be switched right click on the desktop and click Graphic Properties to switch the dis play 3 For Numeric keyboard model Fn 4 The extended desktop function allows you to use the working area across both the internal LCD and the external display You can drag an object from the internal LCD t...

Page 55: ...lay to notebook only Follow the steps below A Right click the desktop and click Graphics Options B Click Output To Notebook C Right click the desktop and click Graphics Options D Click Output To Extended Desktop and click Monitor Notebook the external display will be set to primary device or Notebook Monitor the internal LCD will be set to primary device z To switch to the Extended Desktop be sure...

Page 56: ... or Mini Dock 1 Turn off the computer z Do not use sleep or hibernation function 2 Set the computer to the Cradle 3 Connect the LAN port A and the network system server HUB etc by using a LAN cable 4 Turn on the computer Connecting LAN A ...

Page 57: ...menu of the Setup Utility Î page 68 NOTE z For further information about Wireless LAN Î page 60 z For further information about Bluetooth Î page 64 z For further information about Wireless WAN Refer to the instruction manual of the wireless device 1 Open the cover A Slide the latch down to unlock the cover B Open the cover To disable all wireless communication 2 Switch A to OFF To enable wireless ...

Page 58: ...ireless equipment wireless LAN Bluetooth wireless WAN will remain ready irrespective of the wireless switch setting z It may take some time to turn off wireless communication after switching the wireless switch off z If the IEEE802 11a setting is changed in Device Manager Î page 62 the display will be changed accordingly z You can check the wireless LAN communication status in Intel PROSet Wireles...

Page 59: ...e status on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable Turns on the following device Only selected devices are enabled when you set the wireless switch to ON Turns on the device that was on immediately before the wireless switch was turned off the last time default When you turn on the wireless switch...

Page 60: ...your hand or body z You cannot use the wireless LAN function together with the Fast User Switching function z The transmission rate will be lower when a microwave oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 68 Before using a wireless LAN turn the wireless LAN communication on Turning on off t...

Page 61: ...make settings for the access point to recognize the com puter 1 Turn the wireless LAN on 2 Click or on the notification area and click Connect to a network If your computer is already connected to another network click Connect Disconnect The Connect to a network screen appears 3 Click and select an access point and click Connect 4 Input the key you set for the access point to recognize the compute...

Page 62: ...EEE802 11a 5 GHz wireless LAN standard is restricted by law z The Wireless Switch Utility icon or indicates the on off status of wireless LAN and or Bluetooth and or wire less WAN not the setting of IEEE802 11a z If IEEE802 11a is enabled or disabled while the computer is connected to an IEEE802 11b g access point the connec tion will be temporarily interrupted z You can also change the IEEE802 11...

Page 63: ...evice Manager will be accordingly changed as below Settings in Device Manager Settings in Wireless Switch Utility When 802 11a is enabled When 802 11a is disabled 6 802 11a b g 4 802 11b g a b g is enabled b g is enabled 3 802 11g 5 802 11a g a g is enabled g is enabled 1 802 11a 2 802 11b a is enabled b is enabled ...

Page 64: ...se Bluetooth set Bluetooth to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 68 z The transmission rate will be lower when a microwave oven is used near by To turn on off Bluetooth Î page 57 Disabling Enabling Wireless Communication To check the Bluetooth communication status Î page 58 To check the wireless communication status To access the online manual 1...

Page 65: ...times while Panasonic boot screen is dis played soon after the computer starts the startup procedure When Enter Password is displayed input your password When you start the Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the se...

Page 66: ... Language English Japanese Product Information Computer information cannot be changed Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level ...

Page 67: ...or Tablet Mode is displayed Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD Environment Normal Temperature High Temperature Auto Battery 1 Current Status Only when Environment is set to Auto Depending on the battery status either N...

Page 68: ...ed Enabled Peripheral Configuration SD Slot Disabled Enabled Legacy USB Support Disabled Enabled XWireless Configuration Enter the sub menu 1 XSerial Port Configuration Used to configure the GPS and Barcode Reader Enter the sub menu 2 Wireless Switch Disabled Enabled Wireless LAN Only for model with Wireless LAN Disabled Enabled Wireless WAN Only for model with Wireless WAN Disabled Enabled Blueto...

Page 69: ...tions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates USB Floppy Disk 1 Hard Disk USB Hard Disk USB CD DVD Drive Disabled 1 Use the Panasonic USB floppy disk drive optional CF VFDU03U NOTE z To boot from the following devices make the settings as...

Page 70: ...d will work even if the message is not displayed Disabled Enabled Password on Boot Disabled Enabled XSet Supervisor Password Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected XSet User Password Can be changed only when Set Supervisor Password is set Enter the sub menu XFingerprint Security Onl...

Page 71: ...he system without saving the changes Save Options Save Current Values Save the changes for all Setup options Load Previous Values Load previous values for all Setup options Load Default Values Load default values for all Setup options Boot Override Device Information To select a boot device which operates only in the next boot ing ...

Page 72: ...ss Fn U F2 Press F2 z CPU Systems check CPU z RAM XXX MB check Memory z HDD XXX GB check Flash Memory z Video check Video Controller z Sound 1 z Wireless LAN 2 z Wireless WAN 3 z Bluetooth 4 z GPS 5 z USB z SD check SD Card Controller z Keyboard z Touchscreen 1 When the diagnostic utility is running a loud beep will sound so do not use headphones at this time The beep will not sound if mute is usi...

Page 73: ...ter and press Fn U F2 or Fn Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password z If you are using the computer after changing the settings from the status at the time of purchase we recommend that you make a note of the settings that are changed 3 Press Fn F9 At the confirmation message select Yes and press Enter Re...

Page 74: ...e icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE z Using the fo...

Page 75: ...t is displayed as red and contact Pana sonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software 7 After the diagnostic check is complete click close or pres...

Page 76: ...o not remove it until backup is complete NOTE z This function does not work when you turn on the computer for the first time or just after you reinstall Windows Start and shut down Windows Vista and then you can use the function z Connect the AC adaptor and do not remove it until restoration is complete Preparation z Prepare the following items The Product Recovery DVD ROM for Windows Vista includ...

Page 77: ...lect Yes and press Enter 4 Press Fn B F10 z At the confirmation message select Yes and press Enter z The computer will restart 5 When Panasonic boot screen displays press and hold Fn U F2 or Fn Del z If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 6 Set the Product Recovery DVD ROM into the CD DVD drive 7 Select the Exit menu then se...

Page 78: ...nal refer to recent catalogs and other sources for information about the products available z Remove all peripherals except for the CD DVD drive z Connect the AC adaptor and do not remove it until flash memory data erase is complete 1 Turn off the computer and connect the CD DVD drive to the USB port 2 Turn on the computer and press and hold Fn U F2 or Fn Del while Panasonic boot screen is display...

Page 79: ...splayed during the following procedures input the Supervisor Password or the User Password 7 Click Erase the whole data on the Hard Disk for security and click Next 8 At the confirmation message click YES 9 Click Continue 10 Click Continue again 11 Click YES Erasing the flash memory data starts 12 After erasing is completed remove the Product Recovery DVD ROM and click OK ...

Page 80: ...tings to the default values and then change the settings as necessary z If the problem persists the internal clock battery may need to be replaced Contact Pana sonic Technical Support System CMOS Checksum Error Invalid Year System date restored to 01 01 2008 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the internal...

Page 81: ...it tools Norwegian c windows support no migwiz c windows support no tools Russian c windows support ru migwiz c windows support ru tools Spanish c windows support es migwiz c windows support es tools Swedish c windows support sv migwiz c windows support sv tools Turkish c windows support tr migwiz c windows support tr tools z Some models support the following languages Arabic c windows support ar ...

Page 82: ...upport pl migwiz c windows support pl tools Portuguese c windows support pt migwiz c windows support pt tools Portuguese Brazilian c windows support xc migwiz c windows support xc tools Romanian c windows support ro migwiz c windows support ro tools Serbian c windows support st migwiz c windows support st tools Slovak c windows support sk migwiz c windows support sk tools Slovenian c windows suppo...

Page 83: ...ter sleep or hibernation automatically z Disconnect peripheral devices z If you connect to a network using wireless LAN function perform access point settings Î page 61 z If you do not use wireless LAN function turn off wireless LAN function Î page 60 z Make sure that you are not using any software that regularly accesses the flash memory Display Takes time to display Power Options screen z With t...

Page 84: ...er special characters ß à ç etc and symbols z Use the character map Click Start All Programs Accessories System Tools Character Map Cannot use the keyboard in the Tablet mode z Use the Tablet PC Input Panel Refer to the Windows Help Network Cannot connect to network z Set LAN Î page 56 Cannot check the computer s MAC address z Follow the steps below A Click Start All Programs Accessories Command P...

Page 85: ... is set to Enabled Î page 68 Wireless Switch Slide the wireless switch to ON Wireless Switch Utility Confirm that Wireless LAN is ON Î page 58 z This computer uses channels 1 through 11 3 when using IEEE802 11b g Check the channel being used by the access point 3 In the case of wireless communications the frequency band being used can be divided into segments so that different communications can b...

Page 86: ...o save power in Power Management This item may be unavailable for some types of devices The connected mouse does not work z Check the mouse connection USB floppy disk drive does not work as a boot drive z You can use only the Panasonic CF VFDU03U USB floppy disk drive optional z Connect the floppy disk drive directly to a USB port of the computer Do not connect it via a USB hub or USB connector of...

Page 87: ...he keyboard Press Windows 4 and press 3 times and press to select Restart and press Enter 4 When the Sticky Key function is enabled at the time of purchase press Windows 3 times z If the computer does not respond to keyboard commands read No response Î page 91 Cannot point the correct position using the included stylus z Perform the touchscreen calibration Î page 11 Cannot input using the touchscr...

Page 88: ...em dry Use a different finger for registration or authentication Treat your finger with a hand cream when it is rough skin or dry z Clean the fingerprint sensor For further information refer to Handling Main tenance Î page 48 z The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed Contact Pana sonic Technical Support Se...

Page 89: ... this case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys will be lost To perform the delete operation it is necessary to cancel the fingerprint verification operation to get to the pas...

Page 90: ...ite QL If you acciden tally uninstalled Protector Suite QL you have to reinstall it If passport data was not removed during uninstallation everything will work automatically including File Safe If the passport data was removed during uninstallation the File Safe will recognize that the installation was changed and will offer to use the backup password instead Accessing File Safe after computer cra...

Page 91: ...n and perform the operation once more If the problem persists restart the computer Others No response z Press Ctrl Shift 5 Fn and Tab ESC 6 to open Task Manager and close the software application z An input screen e g password input screen at startup may be hidden behind another window Use Alt 5 Tab to check z Shut down by pressing and holding the power switch for 4 seconds or longer and turn on t...

Page 92: ... user needs to enter an administrator password z As long as it is activated the PC Information Viewer will appear in front of all other screens z Depending on your network environment it may take sometime to start up PC Information Viewer 1 Click Start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information To save the information as...

Page 93: ... z When using the extended desktop Î page 54 a copy of the primary device screen is saved z The default key combination to copy is Ctrl Alt Fn K F7 8 You can change it in the following procedure A Log on to Windows as an administrator B Click Start All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor to Shortcut key and press the ke...

Page 94: ...too Change the setting when necessary to prevent the computer performance from being affected Disabling auto defragment processed in the background by Windows 1 Close all the applications 2 Click Start and input c util setdfrg setdfrg exe in Start Search then press Enter z If the User Account Control screen appears click Continue If you have logged on as a standard user enter an administrator pass...

Page 95: ... Panel System and Maintenance 2 Scroll down the screen and click Defragment your hard drive If the User Account Control screen appears click Continue If you have logged on as a standard user enter an administrator password and click OK 3 Click Run on a schedule recommended to remove the check mark 4 Click OK ...

Page 96: ...ls z Trademarks Microsoft Windows Windows Vista and the Windows logo are registered trademarks or trademarks of Microsoft Corporation of the United States and or other countries Intel Core and PROSet are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incor...