45
Troubleshooting
Cannot boot from internal DVD-
ROM & CD-R/RW drive
z
Check to make sure that the bootable CD is set properly.
z
Run the Setup Utility, and confirm the following settings.
• [Legacy USB Support] is set to [Enable] in the [Advanced] menu.
• [CD/DVD Drive Power] is set to [On] in the [Main] menu.
• [USB CDD] is the first device shown in [Boot priority order] in the [Boot]
menu.
z
Bootable CD created using B’s Recorder in the CF-W2 and CF-Y2 series
cannot be used on this computer. If you want to share bootable CD with
those series, create a new bootable CD.
z
When an external CD/DVD drive is connected, you cannot boot from the
internal DVD-ROM & CD-R/RW drive.
"Remove disks or other media.
Press any key to restart" is displayed
z
Check whether a floppy disk not allowing system booting is inserted in the
floppy disk drive. If it is inserted, remove, then press any key.
z
If a USB device is connected, remove the USB device, or set [Legacy USB
Support] to [Disable] in the [Advanced] menu of the Setup Utility.
z
If after all the checks, the same message still appears, there may be a prob-
lem with the hard disk.
Perform the reinstallation procedure and return the hard disk to its condition
at the time of purchase. (
Î
page 50)
Windows startup is slow
z
Restore the Setup Utility's settings to their default values.
*1
z
If you install resident software after purchasing this computer, disable the
resident software.
z
This problem may be eliminated by adding more memory.
*1
*1
The processing speed depends on the application software used, so this operation
may not cause the processing speed to increase.
The computer does not enter
standby or hibernation mode
z
If a peripheral is connected, first remove the peripheral, then enter the
standby or hibernation mode. If this still fails to enter standby or hibernation
mode, restart the computer.
z
It may take a minute or two to enter standby or hibernation mode. Wait for a
moment.
z
The computer may not enter standby mode properly and seems to be fro-
zen in the mode that the computer is communicating via the modem. When
you cannot execute operations, slide the power switch for four seconds or
more to forcibly turn your computer off.
z
When the internal LCD is closed, the computer may not enter system
standby or system hibernation mode.
*2
In order to activate standby or hibernation, set [Touch Pad] to [Disable] in
the [Main] menu of the Setup Utility.
*2
Functions that cause the computer to automatically enter standby or hibernation
mode after a certain time interval has passed.
z
At the time of purchase, the computer is set so that the computer cannot
enter standby or hibernation mode if a disk formatted with B’s CLiP is
inserted into the DVD-ROM & CD-R/RW drive (while the
icon is dis-
played on the notification area).
Right-click the
icon and click [Eject] to remove the disk.
The computer does not resume from
standby or hibernation mode
z
One of the following operations may have been carried out.
• In standby mode, the AC adaptor or battery pack was disconnected, or a
peripheral was connected or disconnected.
• The power switch was slid for four seconds or more to forcibly turn off the
computer.
Slide the power switch to turn on the computer. Data not saved is lost.
z
If the [CD/DVD Drive Power] is set to [Off] in the [Main] menu of the Setup
Utility, it may take about few seconds to resume from hibernation mode
while a disk is set in the DVD-ROM & CD-R/RW drive. Wait for a moment.
Problems with Starting Up, Shutting Down, and Standby and Hibernation Mode
Summary of Contents for Toughbook CF-W4HCEZZBM
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