Panasonic Toughpad FZ-M1CCAAXBM, Operating Instructions Manual

Page 1: ...Safety Precautions 2 Regulatory Information 10 Getting Started Introduction 18 Description of Parts 21 First time Operation 24 Turning On Turning Off 30 Useful Information Handling and Maintenance 32 Installing Software 39 Troubleshooting Troubleshooting Basic 45 Appendix LIMITED USE LICENSE AGREEMENT 54 Specifications 56 Standard Limited Warranty 62 CPE02825ZA FZ M1mk1 8 1 OI E indb 1 CPE02825ZA ...

Page 2: ...erty damage The following symbols are used to clas sify and describe the type of instruc tions to be observed This symbol is used to alert users to a specific operating procedure that must not be performed This symbol is used to alert us ers to a specific operating pro cedure that must be followed in order to operate the unit safety DANGER Precautions on the Battery Pack Electrolyte leakage genera...

Page 3: ... Avoid Extreme Heat Near the Fire in Direct Sunlight for Example DANGER Precautions on the Built in Bridge Battery for disposal Only for model with Built in Bridge Battery When disposing the battery gen eration of heat ignition or rupture of the Built in Bridge Battery may result page 36 Handling This Computer Do Not Disassemble the Computer Except When Disposing Handling the Built in Bridge Batte...

Page 4: ... Anything That May Damage the AC Cord the AC Plug or the AC Adaptor Do not damage or modify the cord place it near hot tools bend twist or pull it forcefully place heavy objects on it or bundle it tightly Do not continue to use a damaged AC cord AC plug and AC adaptor Contact your technical support office for repair Do Not Connect the AC Adaptor to a Power Source Other Than a Standard Household AC...

Page 5: ...t Oily Vapors etc If foreign matter has found its way inside immediately turn the power off and un plug the AC cord and then remove the battery pack Then contact your techni cal support office WARNING Burns or low temperature burns may result Do Not Use This Product in Close Contact With Your Body For a Long Period of Time Do not use this product with its heat emitting parts in close contact with ...

Page 6: ...nternet Protocol Tele phone Telephone lines internal phone lines on premise switches digital public phones etc Do Not Leave This Product in High Temperature Envi ronment for a Long Period of Time Leaving this product where it will be exposed to ex tremely high temperatures such as near fire or in direct sunlight may deform the cabinet and or cause trouble in the internal parts Hold the Plug When U...

Page 7: ...the purpose of medi cal diagnosis Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from the use of this product Do not touch the terminals on the battery pack The battery pack may no longer function properly if the contacts are dirty or damaged Do not expose the battery pack to water or allow it to become wet If the battery pack will not be used...

Page 8: ...the battery in high temperature environments Reference Manual Battery Power A level corresponding to a 100 charge for high temperature mode is approximately equivalent to an 80 charge level for normal temperature mode The battery pack is a consum able item If the amount of time the computer can be run by using a particular battery pack becomes dramatically shorter and repeated recharging does not ...

Page 9: ...ncy Emission etc requirements related to aviation stan dards that exceed the specifications of our COTS Commercial Off The Shelf products This computer is not intended for use in medical equipment including life support systems air traffic control sys tems or other equipment devices or systems that are involved with ensuring human life or safety Panasonic cannot be held responsible in any way for ...

Page 10: ...here the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use this product prior to turning on the product Regulatory Information We are not responsible for any radio or television...

Page 11: ...uthorization required if used outside General authorization required if used outside of own premises Turkey Restricted to indoor use Prohibited within an 1 km radius from the cen tre of the runway of the airports Norway Restricted to indoor use Prohibited within a 20 km radius from the cen tre of Ny Ålesund The latest version of ERC RECOMMENDATION 70 03 by European Radio communications Committee a...

Page 12: ...recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplie...

Page 13: ... close to the device If in doubt about potential danger contact the physician or the manufacturer of the device to verify that the equipment is properly shielded Pacemaker patients are advised to keep their Personal Computer or Handheld Computer incorporating wireless WAN modem away from the pacemaker while it is on Switch off Personal Computer or Handheld Computer incorporating wire less WAN mode...

Page 14: ...a may be propelled with great force and cause serious injury to occupants of the vehicle IMPORTANT Personal Computer or Handheld Computer incorporating wireless WAN modem operate using radio signals and cellular networks cannot be guar anteed to connect in all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls Remembe...

Page 15: ...ss http www doc panasonic de Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Indication of the countries where WLAN is intended to be used AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LT LU LV MT NL NO PL PT RO SE SI SK TR 18 25 E 0 Camera Light For model with rear camera CAUTION The light from the LED is strong and ...

Page 16: ...ss LAN must not exceed 5dBi The user must maintain minimum of 20 cm spacing between the external anten na and all people excluding extremities of hands wrist and feet during wireless modes of operation 41 E 1 1 For UK For your safety please read the following text carefully This appliance is supplied with a molded three pin mains plug for your safety and convenience A 3 ampere fuse is fitted in th...

Page 17: ... Turkey Turkiye icin AEEE complies with Directive of Turkey AEEE Yönetmeligine Uygundur For India For the purpose of recycling to facilitate effective utilization of resources please return this product to a nearby authorized collection center regis tered dismantler or recycler or Panasonic service center when dispos ing of this product Please see the Panasonic website for further information on c...

Page 18: ...rner of the screen to display Charm menu Alternatively Flick toward the center of the screen from the right edge Touch Settings and then touch Power Start All Programs Touch Start and then touch All Programs Some illustrations are simplified to help your understanding and may look dif ferent from the actual unit If you do not log on as an administrator you cannot use some functions or cannot displ...

Page 19: ... United States and or other countries Intel Core Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation microSDXC Logo is a trademark of SD 3C LLC Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG In...

Page 20: ...ation so that you can use the battery in the optimum condition to obtain longer operation time To access the on screen manuals follow the steps below On the Start screen touch the Manual Selector tile and select the on screen manual Double touch Manual Selector on the desktop screen and select the on screen manual NOTE Contents tab or Search tab is displayed on the left side of the window Select t...

Page 21: ...Lens E Camera Indicator F LED Indicators Power Indicator Off Power off Hibernation Green Power on Blinking green Sleep Drive status Battery status page 33 When the battery indicator does not light on Reference Manual Bat tery Power G Wireless LAN Antenna Blue tooth Antenna Only for model with wireless LAN Only for model with Bluetooth Reference Manual Wireless LAN Bluetooth H Windows Button Refere...

Page 22: ...hone can be connected H USB3 0 Port Reference Manual USB Devices I Security Lock A Kensington cable can be con nected For further information read the manual that comes with the cable J Expansion Bus Connector Reference Manual Cradle K External Antenna Connector Only for model with wireless WAN F G H Left side Right side E D C B A I J K Top Bottom CPE02825ZA FZ M1mk1 8 1 OI E indb 22 CPE02825ZA FZ...

Page 23: ...ith Serial Port Reference Manual Serial Port Only for model with LAN Port Reference Manual LAN K Built in Bridge Battery Only for model with Built in Bridge Battery L Smart Card Reader Magnetic Stripe Card Reader NFC Reader RFID Reader Only for model with Smart Card Reader Reference Manual Smart Card Reader Only for model with Magnetic Stripe Card Reader Reference Manual Magnetic Stripe Card Reade...

Page 24: ...ked Otherwise the battery pack may fall when you carry the computer Do not touch the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunction of the battery pack and the computer NOTE Note that the computer consumes electricity even when the computer power is off If the battery pack is fully charged the battery will fully discharge i...

Page 25: ...iods of thunder and lightning Since this could adversely affect your computer an uninterruptible power source UPS is highly recommended unless running from the battery pack alone 3 Turn on the computer Press the power switch page 22 until the power indicator page 21 lights page 30 CAUTION Do not press the power switch repeatedly or do not hold the power switch for four seconds or longer Any change...

Page 26: ...will be completed in about 15 minutes BWhen termination screen is displayed touch OK to turn off the computer CTurn on the computer 5 Setup Windows Follow the on screen instructions The computer restarts several times Do not touch the screen or tablet buttons and wait until the drive indicator has turned off After the computer is turned on the screen remains black or unchanged for a while but this...

Page 27: ...ge and security setting after setup of Windows Remember your password If you forget the password you cannot use Windows Creating a password reset disk beforehand is recommended Do not use the following words for user name CON PRN AUX CLOCK NUL COM1 to COM9 LPT1 to LPT9 space In particular if you create a user name account name that includes the mark a password will be requested at the log on scree...

Page 28: ...of PC Infor mation Viewer and touch OK Then follow the on screen instructions Reference Manual Checking the Computer s Usage Status For MUI OS model In the default settings a shortcut icon for Korean language is on the Desktop screen You may delete the icon if not necessary Before using wireless function A Display Charm and touch Change PC Settings Network Airplane mode Set Airplane mode to Off an...

Page 29: ...artition using remaining unallocated space or newly creating unallocated space To delete a partition long touch the partition and touch Delete Volume in the step C For MUI OS model To select language To select a language other than the one you have selected during the first time operation follow the steps below A Open the Control Panel 1 Flick from the middle of the Start screen to the top and tou...

Page 30: ...e drive indicator turns off Connecting or disconnecting the AC adaptor Pressing the power switch Touching tablet buttons screen or external mouse Turning Off A Shut down the computer 1 Display Charm and touch 2 Touch Power Shut down Touch Start Shutdown NOTE To turn off the computer completely proceed as follows A Display Charm and touch Change PC settings Update and recov ery Recovery B Touch Res...

Page 31: ...reen automatically turns off after 10 minutes when AC adaptor is connected of inactivity 5 minutes when operating on battery power of inactivity The computer automatically enters sleep 1 after 20 minutes when AC adaptor is connected of inactivity 15 minutes when operating on battery power of inactivity 1 Refer to Reference Manual Sleep or Hibernation Functions about re suming from sleep CPE02825ZA...

Page 32: ...e to dry off the computer in such temperatures Do not place the computer in the following areas otherwise the computer may be damaged Near electronic equipment Image distortion or noise may occur In extremely high or low temperature As the computer can become hot during operation keep it away from items that are sensitive to heat Handling cautions This computer is designed to minimize shock to par...

Page 33: ...g the screen Using it for any other purpose may damage the dedicated pen optional and result in scratch es on the screen When the battery indicator does not light on The battery indicator may not light on even if the AC adaptor and the battery pack are correctly connected to the computer due to the following reasons The AC adaptor s protection function may be working In this case pull out the AC c...

Page 34: ...i mately 7 5 hours with FZ VZSU95W optional When performing Battery Recalibration without shutting down Windows it may take more time to charge discharge Sensors This computer is equipped with four sensors acceleration sensor gyro sensor magnetic sensor ambient light sensor and you can use these sensors with any software that is compatible As the accuracy of each sensor output is dependent on the ...

Page 35: ...on properly and it readings may be inaccurate especially in the following environments Inside or near steel structures such as buildings or bridges Inside or near automobiles or near train power lines Near metallic furniture or appliances When the AC adaptor or other peripheral devices are brought closer to the computer Near magnets speakers or other objects with strong magnetic fields The magneti...

Page 36: ...with a soft dry cloth such as gauze When using detergent dip a soft cloth in water diluted detergent and wring it thoroughly CAUTION Do not use benzene thinner or rubbing alcohol since it may adversely af fect the surface causing discoloration etc Do not use commercially available household cleaners and cosmetics as they may contain components harmful to the surface Do not apply water or detergent...

Page 37: ...nce Manual Erasing Flash Memory Data CAUTION Never disassemble the computer except before disposal Refer to page 3 for precautions when disposing of the computer 1 Turn off the computer and disconnect the AC adaptor 2 Turn over the computer remove the battery pack and wait for about 3 min utes 3 Remove the screws and the cover A A 4 Pull out all cables from the connector on the cover side CPE02825...

Page 38: ...ader Magnetic stripe card reader NFC reader RFID reader B B 6 Only for model with Smart card reader Magnetic stripe card reader NFC reader RFID reader Pull out the plastic tab C to remove the circuit from the battery C 7 Insulate the connectors on the built in battery by covering them with plastic tape for example CPE02825ZA FZ M1mk1 8 1 OI E indb 38 CPE02825ZA FZ M1mk1 8 1 OI E indb 38 2014 02 14...

Page 39: ... Remove everything and reinstall Windows Preparation Only for model with TPM Connect the external keyboard Remove all peripherals Connect the AC adaptor and do not remove it until installation is com plete 1 Perform Remove everything and reinstall Windows A Display Charm and touch Change PC settings Update and recovery Recovery B Touch Get Started under Remove everything and reinstall Windows C To...

Page 40: ...E When TPM configuration change was requested to is displayed press F12 F Touch the Desktop tile and when TPM is ready appears touch Close Hard disk Flash memory recovery Preparation Remove all peripherals Connect the AC adaptor and do not remove it until installation is com plete You can reinstall the OS that was pre installed at the time of purchase Windows 8 1 or Windows 7 If reinstallation usi...

Page 41: ... touch YES Touch Reinstall Windows and touch Next 8 At the License Agreement screen touch Yes I agree to the provisions above and wish to continue and touch Next 9 Touch Next If the option is displayed select the setting and touch Next Reinstall Windows to the System Disk to factory default Select this option when you want to install Windows to the factory default After installation you can create...

Page 42: ...rd is requested enter the Supervisor Password 15 Perform the First time Operation page 26 NOTE The date and time and the time zone may not be correct Be sure to set them correctly 16 Start the Setup Utility and change the settings as neces sary 17 Perform Windows Update 18 Only for model with TPM Clear TPM page 40 Using Recovery Disc Use the Recovery Disc in the following conditions You have forgo...

Page 43: ...sonic boot screen is not displayed turn on the computer while touching top left of the screen If the password is requested enter the Supervisor Password 3 Write down all of the contents of the Setup Utility and touch Exit and double touch Load Default Values At the confirmation message touch Yes 4 Check the UEFI Boot setting of the Setup Utility UEFI Boot should be set to as follows When the recov...

Page 44: ...p the partition structure For how to create a new partition refer to To change the partition structure page 28 2 This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows 13 At the confirmation message touch YES Installation starts according to the instructions on the screen It will take approximately 30 45 minutes Do not interrupt installation fo...

Page 45: ...u of the Setup Utility Turn off the concealed mode Reference Manual Tablet Buttons Check the UEFI Boot setting of the Setup Utility UEFI Boot should be set to Enabled Disabled The power is turned on but Warming up the system ap pears The computer is warming up before start up Wait for the computer to start up the maximum waiting time will be displayed on the screen If Cannot warm up the system is ...

Page 46: ... the floppy disk and press any key If a device is connected to the USB port disconnect the device or set USB Port or Legacy USB Support to Dis abled in the Advanced menu of the Setup Utility If the problem persists after removing the disk it may be a flash memory failure Contact Panasonic Technical Sup port Windows startup and operation is slow Start the Setup Utility Reference Manual Setup Utilit...

Page 47: ...y may need to be replaced Contact Panasonic Technical Support When the computer is connected to network check the date and time of the server The 2100 A D or later year will not be correctly recognized on this computer Executing Bat tery Recalibration screen appears The Battery Recalibration was canceled before Windows was shut down last time To start up Windows turn off the computer by the power ...

Page 48: ...keup 2 Add a check mark for Require a password 1 Touch Control Panel System and Security Power Option Require a password when the computer wakes and add a check mark for Require a pass word Cannot resume One of the following operations may have been carried out Press the power switch to turn on the computer Data not saved will be lost In sleep mode the AC adaptor or battery pack was disconnected o...

Page 49: ...perties Long touch Local Disk C and touch Properties D Touch Tools Check Touch Tools Check Now A standard user needs to enter an administrator pass word E Follow the on screen instructions Start the computer in Safe Mode and check the error details When the Panasonic boot screen disappears 1 at startup press and hold F8 until the Windows Advanced Options Menu is displayed Select the Safe Mode and ...

Page 50: ...r account name exists You need to reinstall Windows page 39 Shutting down Windows does not shut down Remove the USB device Wait one or two minutes It is not a malfunction Display No display The display is turned off by the power saving function Touch the screen The computer entered sleep or hibernation by the power saving function To resume press the power switch When using an external display Che...

Page 51: ...ess in colors and brightness depending on your angle of view Hues may also vary by product During Simultane ous display one of the screens be comes disordered When using the Extended Desktop use the same display colors for the external display as those used by the LCD If you continue to experience problems try changing the display Long touch on the desktop and touch Graphics Proper ties Display Si...

Page 52: ...s logon screen or the Welcome screen you may not be able to point the correct position using the pen optional Use the external keyboard or the external mouse to log on On screen Document The document of PDF format is not displayed Install Adobe Reader A Log on to Windows as an administrator B Touch Start and input c util reader en Pinstall bat in Search Programs and files then press Enter C Update...

Page 53: ...the Control Panel Flick from the middle of the Start screen to the top and touch Control Panel under Windows System Touch Start Control Panel B Touch Program Uninstall a program Cannot connect to a network Set the device Wireless LAN Bluetooth Wireless WAN of Wireless Configuration to Enabled in the Ad vanced menu of the Setup Utility Wireless Configuration Display Charm and touch Change PC Settin...

Page 54: ...nd related documentation all of which title ownership and rights shall remain with Panasonic Corporation or its suppliers B You may use the Programs only on the single Product which was accompanied by the Programs C You and your employees and agents are required to protect the confidentiality of the Programs You may not distribute or otherwise make the Programs or re lated documentation available ...

Page 55: ...minate this license at any time by destroying at your expense the Programs and related documentation together with all copies thereof in any form This license will also terminate effective immediately upon oc currence of the conditions thereof set forth elsewhere in this Agreement or if you fail to comply with any term or condition contained herein Upon any such termina tion you agree to destroy a...

Page 56: ...Memory 1 3 UMA 1792 MB Max When memory is either 4 GB or 8 GB UMA 32 bit 1553 MB Max 64 bit 1696 MB Max When memory is either 4 GB or 8 GB Storage 4 Flash memory drive 128 GB Approx 14 GB is used as a partition with HDD recovery tools Users cannot use this partition Approx 1 GB is used as a partition with system tools Us ers cannot use this partition Only for Windows 7 downgrade model Approx 25 GB...

Page 57: ...onal 1 Smart Card Optional 1 Magnetic Stripe Card Reader Optional 1 NFC Reader Optional 1 Barcode Reader Optional 1 Interface USB port 3 0 1 13 Serial Port Optional Dsub 9 pin male 14 LAN port Optional RJ 45 Expansion Bus Con nector Headset Jack Miniature jack 3 5 DIA CTIA stan dard Headphone Impedance 32 Ω Output Power 4 mW 2 Stereo Microphone Monaural Input Touchscreen 10 Finger touch Capacitive...

Page 58: ...8 mm Weight Approx 0 54 kg with FZ VZSU94W excluding the optional devices Envi ron ment Operat ing Tempera ture 10 C to 50 C IEC60068 2 1 2 20 Humidity 30 to 80 RH No condensation Stor age Tempera ture 20 C to 60 C Humidity 30 to 90 RH No condensation Software Base OS Windows 8 1 Pro 64 bit Windows 7 Professional 32 bit Service Pack 1 Windows 7 Pro fessional 64 bit Service Pack 1 Installed OS 21 W...

Page 59: ...ess Switch Utility Wireless Connection Disable Utility 23 Quick Boot Manager Software Keyboard Aptio Setup Utility PC Diagnostic Utility Hard Disk Data Erase Utility 28 Wireless LAN Data Transfer Rates 29 IEEE802 11a 54 Mbps IEEE802 11b 11 Mbps IEEE802 11g 54 Mbps IEEE802 11n HT20 150 Mbps HT40 300 Mbps IEEE802 11ac VHT80 866 7 Mbps VHT40 433 3 Mbps Standards Supported IEEE802 11a IEEE802 11b IEEE...

Page 60: ...all Bluetooth peripherals 8 Only for model with wireless WAN The specifications may differ depending on the models 9 For information on TPM on the Start screen touch the Manual Selector tile and select Installation Manual for Trusted Platform Module TPM Double touch Manual Selector on the desktop and select Installation Manual for Trusted Platform Module TPM 10 Only for model with camera Depending...

Page 61: ...The computer consumes power when the hard disk is warming up during startup Therefore if you are using battery power and the remaining power is low the computer may not start up 21 Operations of this computer are not guaranteed except for the pre installed OS and the OS which is installed by using the hard disk recovery and the recovery disc 22 This system is preinstalled with Windows 7 Profession...

Page 62: ...acement product or part to the customer and the customer shall transfer ownership of the replaced product or part to Panasonic Service Agreement Period from original date of purchase Toughbooks and every accessory included in the original packaging except the battery 3 years Toughpads and every accessory included in the original packaging except the battery 3 years Accessories included in the orig...

Page 63: ... TRAFFIC CONTROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES There are no other express warranties except as listed above We strongly recommend that customers backup their data before sending back their unit to an Authorised Service Provider Panasonic shall not b...

Page 64: ...hich is returned to Panasonic s authorized Service Centre together with a copy of the purchase receipt within the aforesaid warranty period Panasonic shall have no obligation for any defects in the disk s or other media on which the Programs are furnished resulting from your storage thereof or for de fects that have been caused by operation of the disk s or other media otherwise than on the Produc...

Page 65: ...ied warranty lasts so the above limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country You must consult applicable country laws for a full determination of your rights Contacts Address Panasonic System Communications Com pany Europe Panasonic Manufacturing U K Ltd Service Centre Build...

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Page 68: ...asonic System Communications Company Europe Panasonic Marketing Europe GmbH Hagenauer Straße 43 65203 Wiesbaden Germany Panasonic Corporation 2014 Printed in UK UK0214 0 CPE02825ZA CPE02825ZA FZ M1mk1 8 1 OI E indb 68 CPE02825ZA FZ M1mk1 8 1 OI E indb 68 2014 02 14 13 03 39 2014 02 14 13 03 39 ...