108
Problem
Actions
Screen
Chaotic image, noisy
Set “P-NR” in the Picture Menu (to remove noise). (p. 38)
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Check nearby electrical products
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(fluorescent lamp, DECT phones, mobile phones, microwave, etc.).
No image can be displayed
Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the
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minimum? (p. 38)
Please also refer to “Neither image nor sound is produced” (p. 107).
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Blurry or distorted image
(no sound or low volume)
Reset channels. (p. 46 and p. 47)
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Please also refer to “Neither image nor sound is produced” (p. 107).
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Unusual image is displayed
Turn the TV Off with Mains power On / Off switch, then turn it On
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again.
If the problem persists, perform “Shipping Condition” (p. 57).
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Sound
No sound is produced
Is “Sound mute” active? (p. 8)
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Is the volume set to the minimum?
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Is Speaker Selection (VIERA Link) set to “TV”?
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Please also refer to “Neither image nor sound is produced” (p. 107).
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Sound level is low
or sound is distorted
Sound signal reception may be deteriorated.
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Set “NICAM” (p. 39) in the Sound Menu to “Off”. (Analogue only)
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Please also refer to “Neither image nor sound is produced” (p. 107).
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Unusual sound from the TV
When power is on, whirring sound of cooling fan or drive noise may
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be heard from inside the TV (not a sign of faulty operation).
Digital Channel
No programmes shown on TV
Guide
Reset channels. (p. 46 and p. 47)
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Check the digital transmission by contacting Digital UK on
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08456 50 50 50 or at www.digitaluk.co.uk
Check the analogue broadcast (if still available in your area).
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Consult an aerial or dish engineer to check the alignment of your
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aerial or dish.
Cannot find a channel
you have previously watched
The channel may broadcast for part of the day.
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Check the channel in the TV Guide. (p. 20)
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Channel position numbers may be changed by broadcasters.
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Reset channels. (p. 46 and p. 47)
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FAQs
