12 - ENGLISH
Troubleshooting/Q&A
Check the followings first. If they do not solve the problem, please contact the
place of purchase.
Images are not 3D.
Are the image settings switched to 3D images?
Some 3D image signals are not automatically recognised as 3D images.
Set “3D Picture Display” to “3D”.
For details, see the television operating instructions.
Is there a sticker or other such item blocking the infra-red reception section on
the 3D Eyewear?
If the eyewear stops receiving infra-red signal from the television, the power
automatically switches off after 5 minutes.
Check that there are no objects blocking the path between the television and
3D Eyewear.
Individual differences may occur in which the 3D images are difficult to see,
or cannot be seen, especially in users that have a different level of eyesight
between the left and right eyes.
Take the necessary steps (wearing glasses etc.) to correct your eyesight before use.
The power of the 3D Eyewear turns off by itself.
Are there any objects between the eyewear and television?
Is there a sticker or other such item blocking the infra-red reception section on
the 3D Eyewear?
If the eyewear stops receiving infra-red signal from the television, the power
automatically switches off after 5 minutes.
Check that there are no objects blocking the path between the television and
3D Eyewear.
There is something wrong with the 3D images.
Are the left and right of the 3D image reversed?
Switch the left and right sides of the 3D image.
For details, see the television operating instructions.
The indicator lamp does not light when the power switch is set
to “ON”.
The battery is too low to operate the 3D Eyewear.
The battery is completely flat if the indicator lamp does not light when the power
switch is set to “ON”. Charge the battery.
The battery does not charge, or operation time is short when
charged.
Is the charging cable connected properly?
Check the connection.
Is the television power off?
Turn the television power on, and charge the battery.
The battery has reached the end of its lifespan.
If operation time is very short even when the battery is charged, the battery has
reached the end of its lifespan. Please consult with the place of purchase.
