30
Appendix
Symptom
Possible cause and solution
See
page
The connection between
the computer and the
elite Panaboard is
unexpectedly lost.
Check that the elite Panaboard is in an operable state, and that
the USB cable is properly connected.
—
The elite Panaboard
response is delayed.
Other applications or anti-virus software are active.
→
Shut down the other applications and anti-virus software.
In Windows 7, there is a
considerable delay in the
elite Panaboard response
when you touch the screen
board with your finger.
The USB operation is erratic.
→
Unplug and reconnect the USB cable.
—
The point of control is out
of alignment with your
finger or the electronic
pen.
•
The projected image is misaligned.
→
Perform the calibration again.
•
The display resolution (pixel count) has been changed.
→
Perform the calibration again.
•
The edge of the projected image is curved.
→
Perform Advanced Calibration.
•
Another finger was detected during the calibration process.
→
Raise your finger vertically when touching the screen board
to avoid other fingers being detected when the calibration
process is initiated.
Unable to operate or
draw with your finger.
•
The Electronic Pen mode is selected.
→
Switch to the Finger/Stylus Pen mode.
•
You are touching the screen board with a part of your hand
other than your finger.
→
Use only your drawing finger tip to touch the screen board.
—
•
The right or left side frame or the reflecting tape inside the
lower frame is dirty.
→
Use a soft cloth that has been moistened with water and
then thoroughly wrung out to gently wipe the dirt off the
reflecting tape. If the dirt is impossible to remove or if the
reflecting tape has been scratched, contact your dealer.
Lines or comments
drawn with your finger
are not shown on the
computer screen.
•
Magnets or other similar objects have been attached to the
screen board.
→
Do not attach magnets or other similar objects to the screen
board.
•
An object has been placed on top of the lower frame.
→
Do not place any objects on top of the lower frame.
•
The temperature has changed suddenly.
→
Refrain from using the elite Panaboard in locations where
the temperature is subject to sudden changes.