Frequently Asked
Questions
An error message appears
●
Follow the message’s instructions.
●
If the problem persists, contact your local
Panasonic dealer.
The LCD panel moves slightly when it is pushed
with a finger. Clattered sound might be heard
●
There are some looseness around the panel to
prevent the damage to the panel.
The panel might move slightly when it is pushed
with a finger, and clattered sound might be heard.
This is not a malfunction.
There may be red spots, blue spots, green spots
and black spots on the screen
●
This is a characteristic of liquid crystal panels and
is not a problem. The liquid crystal panel is built
with very high precision technology giving you
fine picture details. Occasionally, a few non-active
pixels may appear on the screen as a fixed point
of red, green, blue or black. Please note this does
not affect the performance of your LCD, and it is
not a quality problem.
68
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Screen
Sound
HDMI
Network
Other
White spots or shadow images (noise)
●
Check the position, direction, and connection
of the aerial.
●
Keep the space between the TV and RF
cable.
Neither image nor sound is produced
●
Is the TV in “AV mode”?
●
Is the mains lead plugged into the socket
outlet?
●
Is the TV turned On?
●
Check the Picture Menu (p. 24 - 25) and
volume.
●
Check all required cables and connections
are firmly in place.
TH_L42U30KMTX_EN.indd 68
TH_L42U30KMTX_EN.indd 68
3/21/2011 1:43:11 PM
3/21/2011 1:43:11 PM
