F
requen
tly Ask
ed Questions
100
FAQs
B
e
f
o
r
e
r
e
qu
estin
g
se
rv
i
c
e
o
r
assistan
c
e
,
p
l
ease
f
o
ll
o
w
these
si
m
p
l
e
gu
i
d
es
to
r
eso
lv
e
the
p
r
ob
l
e
m
.
If
the
p
r
ob
l
e
m
sti
ll
pe
r
sists
,
p
l
ease
c
onta
c
t
y
o
ur l
o
c
a
l P
anasoni
c d
ea
l
e
r f
o
r
assistan
c
e.
Block noise, frozen or disappearing image occurs in DVB mode / White spots or shadow image (ghosting) occurs in
Analogue mode / Some channels cannot be tuned
•
C
he
ck
the
position
, d
i
r
e
c
tion
an
d c
onne
c
tion
o
f
the
ae
r
ia
l
.
•
C
he
ck [
Si
g
na
l C
on
d
ition
] (
p.
42)
.
If [
Si
g
na
l Qu
a
l
it
y]
is
d
isp
l
a
y
e
d
in
r
e
d,
the
DVB
si
g
na
l
is
w
ea
k
.
•
Weathe
r c
on
d
itions
w
i
ll
a
ff
e
c
t
si
g
na
l r
e
c
eption
(
hea
vy r
ain
,
sno
w,
et
c
.
),
in
pa
r
ti
cul
a
r
in
poo
r r
e
c
eption
a
r
eas.
Ev
en
dur
in
g
g
oo
d w
eathe
r,
the
hi
g
h
p
r
ess
ur
e
c
an
c
a
u
se
poo
r r
e
c
eption
o
f
so
m
e
c
hanne
l
s.
•
Du
e
to
the
d
i
g
ita
l r
e
c
eption
te
c
hno
l
o
g
ies
in
v
o
lv
e
d, qu
a
l
it
y
o
f
the
d
i
g
ita
l
si
g
na
l
s
m
a
y
be
r
e
l
ati
v
e
ly l
o
w
in
so
m
e
c
ases
,
d
espite
g
oo
d r
e
c
eption
o
f
ana
l
o
gu
e
c
hanne
l
s.
•
Tur
n
the
TV
o
ff w
ith
the
M
ains
po
w
e
r O
n
/
Off
s
w
it
c
h
,
an
d
then
on
a
g
ain.
•
If
p
r
ob
l
e
m
pe
r
sists
, c
ons
ul
t
y
o
ur l
o
c
a
l d
ea
l
e
r
o
r
se
rv
i
c
e
p
r
o
v
i
d
e
r f
o
r
the
a
v
ai
l
abi
l
it
y
o
f
se
rv
i
c
es.
No programmes shown on TV Guide
•
C
he
ck
the
d
i
g
ita
l
t
r
ans
m
itte
r
.
•
Adju
st
the
d
i
r
e
c
tion
o
f
the
ae
r
ia
l
to
anothe
r
t
r
ans
m
itte
r
insta
ll
e
d
nea
r
b
y
.
•
C
he
ck
the
ana
l
o
gu
e
b
r
oa
dc
ast.
If
the
i
m
a
g
e
qu
a
l
it
y
is
poo
r, c
he
ck
the
ae
r
ia
l
an
d c
ons
ul
t
y
o
ur l
o
c
a
l d
ea
l
e
r
.
Neither image nor sound is produced
•
I
s
the
TV
in
AV m
o
d
e
?
•
C
he
ck
the
c
o
rr
e
c
t
inp
u
t
m
o
d
e
is
se
l
e
c
te
d
.
•
C
he
ck
the
m
ains
l
ea
d
is
p
lugg
e
d
into
the
so
ck
et
o
u
t
l
et
an
d
the
TV
is
t
ur
ne
d
on.
•
C
he
ck
the
P
i
c
t
ur
e
M
en
u (
p.
31, 33)
an
d v
o
lum
e.
•
C
he
ck
a
ll r
e
qu
i
r
e
d c
ab
l
es
an
d c
onne
c
tions
a
r
e
f
i
rmly
in
p
l
a
c
e.
Auto aspect
•
Au
to
aspe
c
t
is
d
esi
g
ne
d
to
p
r
o
v
i
d
e
y
o
u w
ith
the
best
r
atio
to
f
i
ll
the
s
cr
een.
(p. 94)
•
Pr
ess
the
A
S
PECT
b
u
tton
i
f y
o
u w
o
uld l
i
k
e
to
c
han
g
e
the
aspe
c
t
r
atio
m
an
u
a
lly
.
(p. 21)
Black and white picture
•
C
he
ck
that
the
o
u
tp
u
t
o
f
the
e
x
te
r
na
l
e
qu
ip
m
ent
m
at
c
hes
the
inp
u
t
o
f
the
TV
.
When
c
onne
c
tin
g w
ith
S
CART,
ens
ur
e
the
o
u
tp
u
t
settin
g
o
f
the
e
x
te
r
na
l
e
qu
ip
m
ent
is
not
S
-V
i
d
eo.
Input mode, i.e. EC/AV1 remains on the screen
•
Pr
ess
the
b
u
tton
to
cl
ea
r
these.
Pr
ess
a
g
ain
to
r
e
d
isp
l
a
y
.
Q-Link function does not work
•
C
on
f
i
rm
S
CART c
ab
l
e
an
d c
onne
c
tion.
Al
so
set
[AV1
o
u
t
]
in
the
Set
u
p
M
en
u
.
(p. 35)
[VIERA Link] function does not work and an error message appears
•
C
on
f
i
rm
the
c
onne
c
tion.
(p. 82, 83)
•
Tur
n
the
c
onne
c
te
d
e
qu
ip
m
ent
on
an
d
then
s
w
it
c
h
the
TV
on.
(p. 85)
Recording does not start immediately
•
C
he
ck
the
settin
g
s
o
f
the
r
e
c
o
rd
e
r
.
F
o
r d
etai
l
s
, r
ea
d
the
m
an
u
a
l
o
f
the
r
e
c
o
rd
e
r
.
Contrast is reduced
•
C
ont
r
ast
is
l
o
w
e
r
e
d
in
the
f
o
ll
o
w
in
g c
on
d
itions
w
itho
u
t
an
y u
se
r
ope
r
ation
f
o
r
a
f
e
w m
in
u
tes
:
•
no
si
g
na
l
in
DVB
o
r AV m
o
d
e
•
se
l
e
c
te
d l
o
ck
e
d c
hanne
l
•
se
l
e
c
te
d
in
v
a
l
i
d c
hanne
l
•
se
l
e
c
te
d r
a
d
io
c
hanne
l
• d
isp
l
a
y
e
d m
en
u
•
th
um
bnai
l
o
r
sti
ll
pi
c
t
ur
e
in
M
e
d
ia
Pl
a
y
e
r
o
r DLNA
ope
r
ations
