47
–
Is the IP address set correctly? Check whether the set IP
address is exactly the same one that is set on the PC
side. Refer to a system administrator for further informa-
tion.
Is the same IP address provided to other devices?
Refer to a system manager for further information.
Check the login status.
Check the level settings of the users logging in.
For playback of the downloaded record, use the
LocalPlayback featured in the NetClient software.
Depending on network traffic, audio may sometimes be
interrupted.
If the PC in use does not meet the system requirements
for a PC, audio may be interrupted.
Voices are interrupted.
Some of the system control
buttons are unavailable.
–
Refer to p.5.
The downloaded record
cannot be played.
Failed to play images nor-
mally
–
–
The current network traffic may be too high or the band-
width is getting narrower.
Check whether the network cable is firmly connected to
the 10/100BASE-T Port.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact a dealer if a problem cannot be solved even after checking and trying the solution or if a problem is not
described below, or when having a problem with installations.
Depending on amount of data, there might be difficulties
in displaying images from a specific channel.
If the PC in use does not meet the system requirements
for a PC, there might be difficulties in displaying images.
Check whether the connection indicator of the
10/100BASE-T port is lit. If this indicator is not lit, this
indicates that no network connection has been estab-
lished. Refer to a system administrator for further infor-
mation.
Reference
pages
Cause/solution
–
Symptom
Cannot establish network
connection, configure the
settings, or control the
recorder.
Images are not refreshed or
refresh is slow.
Refer to p.23.
–
Refer to p.5.
