99
Problem
Check item/Remedy
Reference
page
Audio cannot be recorded.
Audio cannot be played cor-
rectly.
Is the audio output setting of the camera set correctly?
34, 43
Is the audio bit rate of the camera set to "32kbps"?
Check the audio bit rate setting of the camera.
34, 43
When starting the playback of the latest images during
recording, audio may sometimes not be heard.
In this case, stop the playback and then start it again.
–
Audio cannot be played
using the viewer software.
Are the image data file "filename.n3r" and the audio data
file "filename.n3a" saved in the same folder?
Check the folder.
Operating
Instructions
(PDF)
No live image is displayed.
Are the connected network cameras configured correct-
ly?
Check the settings of the setup menu ("Camera" -"NW
camera").
49
Are the settings of the setup menu configured correctly?
Check the settings of the setup menu ("Schedule" -
"Program" - "Live video").
43
Are the network settings of the cameras and the unit con-
figured correctly?
Check the settings of IP address, subnet mask and
default gateway for them.
63
When M-JPEG is selected for the image compression
method of the camera, live images may not be displayed
in the image display area and black screen will be dis-
played for a few minutes in the following cases.
• When frequently checked if the appropriate values are
set for the recording settings by clicking the
[Measurement] button
• When the settings of the recorder are saved repeatedly
Wait around 10 minutes without any operations. The
recorder will function normally.
–
When trying to display MPEG-4 images via the Internet,
images may not be displayed. MPEG-4 image display via
the Internet is affected by the configurations of the net-
work devices such as a router. Refer to the network
administrator for further information.
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