3-55
Chapter 3 Troubleshooting
009-392 NEW TONER DETECT FAILURE M
Description
When a new Toner Cartridge was installed, the
level of the NEW CARTRIDGE DETECT SWITCH (M)
remained L (NEW) although it should be changed from L
(NEW) to H (OLD) by the DISPENSE MOTOR drive.
BSD on : CH9.14 CH9.31D
Check Items
• Check that the NEW/OLD Detection Switch (metal part) at
the rear of the Toner Cartridge is raised.
• If the New/Old Detection Switch is not raised, lift it up
with your hands and reset the value of
DC131
[752-684]
(Accumulative Disp Time Value M) to "0".
• Install the Toner Cartridge and retry to change the New/
Old Detection Switch by turning On the power of the
machine or closing the Front Door.
(The coupling of the Dispense Motor and the Toner Car-
tridge at the rear may not be engaged.)
• Dispense Motor Revolution Check
DC330
[009-003]
Procedure
Remove the P/J405 from the MCU PWB.
Has the display of 09-392 been cleared?
Y
N
Replace the MCU PWB. (PL13.1)
Remove the Top Cover of the machine.
Remove the Toner Cartridge M and check the Despense Motor Assy.
Remove the Faston 182/183 at both edges of the NEW
CARTRIDGE DETECT SWITCH (M).
Check connectivity at both edges of the NEW CARTRIDGE
DETECT SWITCH (M).
Is there connectivity from the beginning while the Switch is not
pressed.
Y
N
Check the wire between the connector J405-B16 and the
NEW CARTRIDGE DETECT SWITCH (M) FS183 for a
short circuit to the frame.
Replace the NEW CARTRIDGE DETECT SWITCH (M).
(PL6.1)
009-393 NEW TONER DETECT FAILURE Y
Description
When a new Toner Cartridge was installed, the
level of the NEW CARTRIDGE DETECT SWITCH (Y)
remained L (NEW) although it should be changed from L
(NEW) to H (OLD) by the DISPENSE MOTOR drive.
BSD on : CH9.14 CH9.31D
Check Items
• Check that the NEW/OLD Detection Switch (metal part) at
the rear of the Toner Cartridge is raised.
• If the New/Old Detection Switch is not raised, lift it up
with your hands and reset the value of
DC131
[752-683]
(Accumulative Disp Time Value Y) to "0".
• Install the Toner Cartridge and retry to change the New/
Old Detection Switch by turning On the power of the
machine or closing the Front Door.
(The coupling of the Dispense Motor and the Toner
Cartridge at the rear may not be engaged.)
• Dispense Motor Revolution Check
DC330
[009-004]
Procedure
Remove the P/J405 from the MCU PWB.
Has the display of 09-393 been cleared?
Y
N
Replace the MCU PWB. (PL13.1)
Remove the Top Cover of the machine.
Remove the Toner Cartridge Y and check the Despense Motor Assy.
Remove the Faston 180/181 at both edges of the NEW
CARTRIDGE DETECT SWITCH (Y).
Check connectivity at both edges of the NEW CARTRIDGE
DETECT SWITCH (Y).
Is there connectivity from the beginning while the Switch is not
pressed.
Y
N
Check the wire between the connector J405-B18 and the
NEW CARTRIDGE DETECT SWITCH (Y) FS181 for a
short circuit to the frame.
Replace the NEW CARTRIDGE DETECT SWITCH (Y).
(PL6.1)
009-408 WASTE TONER CONTAINER NEAR
FULL
Description
The Waste Toner Container is nearly full.
BSD on : CH9.29 CH9.31E
Procedure
The Actuator of the FULL PAPER SENSOR for toner
contarmination or foreign substance.
Y
N
Clean the machine.
Run
DC330
[009-150].
Is H displayed?
Y
N
Replace the MCU PWB. (PL13.1)
Repair the FULL TONER SENSOR using Generic Permeable
Sensor Failure FIP. (PL4.1)
009-410 TONER YELLOW NEAR EMPTY
Description
It is time to replace the YELLOW TONER.
Though a usual display does not need troubleshooting, it may
be required in the following cases:
• Blocked toner
• An operation failure of the Dispense Motor
• When the machine outputs high-density prints
continuously
BSD on : CH9.10 CH9.15 CH9.16 CH9.31C
Procedure
Check that the toner in the DEVE UNIT is even.
Y
N
Run
DC330
[009-001].
Is the DISPENSE MOTOR (Y) rotating?
Y
N
Repair the DISPENSE MOTOR using Generic Motor
Does Not Rotate Failure FIP. (PL6.1)
Check the Auger Mechanism for toner supply.
Run the
DC922
TONE UP/DOWN.
Summary of Contents for Workio DP-C401
Page 4: ...This page is intentionally left blank ...
Page 5: ...Chapter 1 General ...
Page 22: ...1 16 Chapter 1 General 1 3 Type of Paper ...
Page 23: ...1 17 Chapter 1 General ...
Page 24: ...Chapter 2 Maintenance ...
Page 63: ...Chapter 3 Troubleshooting ...
Page 118: ...3 44 Chapter 3 Troubleshooting I F PWB PL9 1 MCU PWB PL13 1 ...
Page 445: ...Chapter 4 Parts List ...
Page 548: ......