3-161
Chapter 3 Troubleshooting
(2) Click [Close] to return to the Read Report screen.
6. Select [HDD] or [Floppy] from the storage medium box. (Default is HDD)
• The file name to be stored is repXXXX.dat. XXXX is 0001 ~ 9999, which is
automatically detected by the PSW. The file name is managed and determined by the
PSW.
• The Storage Medium (HDD or FD) to store the file onto is as below:
When HDD is selected: C:\PSW\DIAG\MCDATA (MCDATA is the sub-directory)
When FD is selected: A: \PSW\DIAG\MCDATA
• Saves the following 5 points as ID to use it as the header indicating the file contents.
(1) Product Code
(2) M/C Serial No.
(3) Function Name (a function available when filing data)
(4) Item Name (NVM Area Name)
(5) Time Stamp (YYYY.MM.DD.hh.mm) when saving data
(Example: Product Code, 01234567, REPORTSAVE, Memory Dump List
(20456) (303000),200207151654)
7. If you select [Execute], the PSW will display the message "In Progress".
• The PSW checks the status of storage medium. If an error is detected, an error
message is displayed.
8. If no problems are found in the storage medium, the PSW will display "Reading" at the
Execution Process column.
9. If [Abort] is selected during execution, the execution of the next item waiting for the execution
instruction is cancelled. The report read operation in progress is not aborted and is executed.
10. When execution of Read Report is completed, the PSW will record the report information
received from the Main Processor in the storage medium, displaying the output result at the
Execution Process column.
• On normal termination: "Completed Successfully" appears.
• On abnormal termination: "Not Completed Successfully" appears.
11. In case multiple report items have been selected, the PSW outputs them sequentially and
displays the output results.
12. Select [Close] after Read Report has completed.
• The machine exits from the system operation mode. The PSW close the "Read Report
Screen" and returns to the "Report" tab screen.
13. When the Main Processor cannot exit the System Operation Mode, a notification message
will appear. (Fig. 1)
(Fig. 1) j0mf2449
• When selecting [Retry], this screen is closed and the request to exit the System
Operation mode is issued to the machine again. If the machine still cannot exit, this
screen is displayed again.
• When selecting [Ignore], this screen is closed and the system error screen is displayed.
Follow the instructions in the screen.
• Select [Cancel] to close this screen.
205
Log & Job Data
Ditto
For the troubles below
1. Start button does not
work
2. Interruption button
does not work
3. Mode transfer cannot
be performed (PSW/
Remote KO*/CE
MAint/LowPower etc.)
*: System Operation
Mode
4. Printing does not
start
5. Transfer does not
start
6. Scanning trouble
206
Job & Core Data
Ditto
For frequent rebooting
207
NVL Data
Ditto
241~
Release to DCSys
[Floppy] can only be selected an FD is inserted.
Report
Type No. Applies To
Trace Type
Remarks
• Some of the Serial Communication Monitor Report take time for reading. (Max:
Approx. 17 min.)
• You can read reports even if the memory status is full, but the reading of some
reports may not be completed successfully. In this case, the message stating that the
data storage is not completed successfully is displayed.
Summary of Contents for Workio DP-C401
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Page 5: ...Chapter 1 General ...
Page 22: ...1 16 Chapter 1 General 1 3 Type of Paper ...
Page 23: ...1 17 Chapter 1 General ...
Page 24: ...Chapter 2 Maintenance ...
Page 63: ...Chapter 3 Troubleshooting ...
Page 118: ...3 44 Chapter 3 Troubleshooting I F PWB PL9 1 MCU PWB PL13 1 ...
Page 445: ...Chapter 4 Parts List ...
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