Panasonic WV-SMR10, Operating Instructions Manual

Page 1: ...Operating Instructions Network Microphone Model No WV SMR10 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use ...

Page 2: ...e following abbreviations are used in these operating instructions Microsoft Windows 8 1 is described as Windows 8 1 Microsoft Windows 8 is described as Windows 8 Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Windows Internet Explorer 11 Windows Internet Explorer 10 Windows Internet Explorer 9 Windows Internet Explorer 8 and Windows Internet Ex...

Page 3: ...ult setting of Automatic installation of plug in software is On Follow the instructions on page 76 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the required plugin software will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the instal...

Page 4: ...st authentication Host auth 29 9 3 Configure the settings relating to the priority stream System 30 10 Configuring the network settings Network 32 10 1 Configure the network settings Network 32 10 2 Configure advanced network settings Advanced 35 10 2 1 Configure the settings relating to the NTP server 35 10 2 2 Configure the UPnP settings 37 10 2 3 Configure the HTTPS settings 38 10 2 4 Configure...

Page 5: ... 5 Settings data backing up or restoring logs Data 60 12 Using the CD ROM 62 12 1 About the CD launcher 62 12 2 Installing Panasonic IP Setting Software 63 12 3 Installing the manuals 64 12 4 Installing the plugin software 64 12 5 Configure the network settings of the microphone using the Panasonic IP Setting Software 65 13 About the displayed system log 68 14 Troubleshooting 70 Operating Instruct...

Page 6: ...ort number is changed from 80 enter http IP address of the microphone colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note Refer to page 49 for further information about the cas...

Page 7: ...rd 12345 IMPORTANT To enhance the security change the password for the user name admin It is recommended to change this password periodically When displaying live images user name and password entry of the camera is required depending on the User auth settings of the camera Images from the camera may not display depending on the security settings of the browser page 70 Audio from multiple Live pag...

Page 8: ...message will be displayed for users who subsequently attempt to access the microphone When Multicast is selected for Transmission type of audio only the first user who is receiving Live images will be included in the maximum number The second and subsequent users will not be included in the maximum number 8 Operating Instructions 1 Monitor sound on a PC ...

Page 9: ... audio of the images in the main area will have directionality Off button The letters on the button will turn green and the audio of the images in the main area will not have directionality Marker Display button Displays on images in the main area and switches between displaying and hiding the marker indicating the audio directionality position The default setting when the Live page is displayed i...

Page 10: ... can be selected by clicking the desired position in the main area on the Live page page 24 IMPORTANT When using a 360 camera installed in the center of the microphone the microphone directionality that can be configured using camera images according to the type of the camera image is as follows 1 Panorama Quad PTZ Single PTZ Fisheye Freely specify a direction using the image ü x x ü Fix to the ce...

Page 11: ...n a desired position is clicked on the screen the icon is displayed on the sound collection position Depending on the transmission image of the camera audio from the specified position may not be heard Page 24 Click the button to disable mute Adjust the audio volume by using the icon Operating Instructions 11 1 Monitor sound on a PC ...

Page 12: ...e malfunction notification button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the malfunction notification button is displayed on the Live page after a malfunction in the microphone element has occurred Notify of malfunctions to the designated addresses Panasonic alarm protocol notification This function is available only when a Panasonic devi...

Page 13: ...rity by encrypting the access to the microphone using the HTTPS function page 42 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as audio data authentication information user name and password DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function Afte...

Page 14: ...o display the setup menu 1 Display the Live page page 6 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 The setup menu will be displayed Refer to page 16 for further information about...

Page 15: ...the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the button respective to the edited setting item Example A B C D When completing the setting items in field A click the Set button B below field A The edited settings in field A will not be applied unless the Set...

Page 16: ... unit can be specified on the Camera reg page page 24 Failure Notif button Displays the Failure Notif page The settings relating to the notification destination when an error occurs in the microphone element can be configured on the Failure Notif page page 26 User mng button Displays the User mng page The settings relating to authentications and restrictions for users and PCs accessing the microph...

Page 17: ...e setup menu can be carried out on the Maintenance page page 57 Microphone title The title of the microphone whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 17 4 Display the setup menu from a PC ...

Page 18: ...h Chinese Russian Portuguese Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the microphone English is selected Default Auto The language displayed on the Live page can also be changed page 9 Title Enter the title of the microphone Click the Set button after entering the title of the microphone The entered title will be displa...

Page 19: ...ne whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the microphone is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Out Does not apply summer time Auto Applies summer time in accordance with the settings for Start time date and End time date mont...

Page 20: ...n selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent Available port number 1 65535 Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of plug in software Determine whether or not to install the plugi...

Page 21: ...on the Maintenance page and check that Enable is displayed for Status of UPnP page 59 When Enable is not displayed refer to Cannot access the microphone via the Internet in 14 Troubleshooting When the UPnP Auto port forwarding setting is changed the Auto port forwarding setting under UPnP on the Advanced tab of the Network page also changes to the same setting Recommended network setting for inter...

Page 22: ...ult Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected only IPv4 access is available When audio cannot be heard even after increasing the volume on the Live page select a higher sensitivity When the audio heard on the Live page is too loud distorted or contains noise select a lower sensitivity Transmission type Select the transmission ty...

Page 23: ...P address Available IPv4 address 224 0 0 0 239 255 255 255 Available IPv6 address Multicast address starting with FF Default 239 192 0 20 Note Enter a multicast IP address after checking available multicast addresses Multicast port 2 Enter the multicast port number Available port number 1024 50000 Only even numbers are available Default 37004 Multicast TTL HOPLimit 2 Enter a value for Multicast TT...

Page 24: ...is configured the camera is accessed via HTTPS or HTTP and the camera image is displayed depending on the connection setting page 48 Port number Enter the connection port number of the camera to be registered Set button Register the setting details on this page Delete button Delete the currently displayed registration Note The unit supports the following Panasonic 360 camera images Fisheye images ...

Page 25: ...ed 360 cameras The image capture size when JPEG is selected for Camera image format is as follows 1280 x 960 fisheye quad PTZ or single PTZ image 1920 x 1080 panorama image However when the image capture mode selected for the camera does not support the image capture sizes above the images displayed may be zoomed in and blurry Operating Instructions 25 7 Register a camera for the Live page Camera ...

Page 26: ...t Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP address 1 first to IP address 4 last Destination port Select a destination port for the Panasonic alarm protocol from the following Available range 1 65535 Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25...

Page 27: ... respective to the desired destination server address IMPORTANT When entering the host name of the Destination server address the DNS settings on the Network tab of the Network page must be configured page 32 Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notifications may be delayed or not be received Operating Instructions 27 8 Con...

Page 28: ...tication of users who can access this microphone from the PC can be configured on this page Up to 24 users can be registered Note When user authentication has failed authentication error 8 times within 30 seconds using the same IP address PC access to the microphone will be denied for a while User auth Select On or Off to determine whether or not to authenticate the users Default Off Authenticatio...

Page 29: ...e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following 1 Administrator Allowed all available operations of the microphone 2 Live only Display of live images and Live page functions are available Default 2 Live only User check From the pull down menu of User ...

Page 30: ... IP address already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Live only Refer to page 28 for further information about the access level Default 2 Live only Host check From the pull down menu of Host check the registered host can be selected and the selecte...

Page 31: ...ination IP address Destination IP address 2 Enter the second destination IP address Note When On is selected for Activation of Priority stream the number of users who can access the microphone may be limited If multiple connections are performed from the IP address entered in the destination IP address only Stream 1 is prioritized Operating Instructions 31 9 Configure the settings relating to the ...

Page 32: ...e 15 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS IPv4 network Network Settings Select the method of how to configure the IP address from the following 32 Operati...

Page 33: ...r further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the microphone Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the microphone Default 192 168 0 1 Note Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the networ...

Page 34: ...or for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Common HTTP port Assign the port numbers independently Available port number 1 65535 Default 80 The following port numbers are unavailable since they are a...

Page 35: ... router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv...

Page 36: ...o Obtains the NTP server address from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 32 NTP server address When Manual is selected for NTP server...

Page 37: ...tion the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the microphone is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding i...

Page 38: ...nes using the HTTPS function Refer to page 42 for information on how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display the CRT key generate dialog box Self signed Certificate Generate The microphone itself generates the security certificate used for the HTTPS protocol self...

Page 39: ...e will be deleted IMPORTANT Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the microphone HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available Default HTTP HT...

Page 40: ...ate with the DHCP 10 2 5 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page It is possible to check the status of the microphone by connecting to the SNMP manager When using the SNMP function contact the network administrator Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTA...

Page 41: ...cters Default None blank 10 2 6 Configure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image audio data sent from routers The priority set to this function must match the DSCP value configured to the router When using the Diffserv function contact the network administrator DSCP 0 63 Enter the order o...

Page 42: ...roval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 43 Generation of the self signed certificate page 44 Generation of CSR Cer...

Page 43: ...on of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of the CRT key will be started When the generation is finished the key size and generation time...

Page 44: ... The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the microphone address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality n...

Page 45: ...lick the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate is not generated Invalid Reason CA Certific...

Page 46: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 47: ...enerates the CSR file in the PEM format 10 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certi...

Page 48: ...e can be checked by double clicking the server certification file issued by CA 10 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the microphone HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1 65535 D...

Page 49: ...p to 2 users can access the microphone and receive audio data concurrently 10 4 1 Install the security certificate When the security certificate of the microphone to access is not installed on the PC the security alert window will be displayed each time the microphone is accessed using the HTTPS protocol To have the security alert window not displayed it is necessary to install the security certif...

Page 50: ... HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page will be displayed If an authentication window is displayed enter the user name and password Note If this window is displayed when accessing a device other than the microphone or a website a security problem may have occurred In this case check the system status 3 Click Certifi...

Page 51: ...inistrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 1 or Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 51 10 Configuring the network settings Network ...

Page 52: ...t displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 52 Operating Instructions 10 Configuring the network settings Network ...

Page 53: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 53 10 Configuring the network settings Network ...

Page 54: ...8 Click Next 9 Click Finish 54 Operating Instructions 10 Configuring the network settings Network ...

Page 55: ...re the IP address changes dynamically The DDNS function associates dynamic IP addresses and domain names When activating the DDNS function using the microphone the Dynamic DNS Update RFC2136 compliant service is available IMPORTANT About Dynamic DNS Update RFC2136 compliant Operation using DDNS services is not guaranteed We are not responsible for any troubles or accidents on the circumstances whe...

Page 56: ... to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h 10 5 2 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanum...

Page 57: ... will overwrite the older system logs In this case the oldest log is the first to be overwritten The logs will be saved even when the power of the microphone is turned off No The serial number of the system log will be displayed Time date Time and date at the error occurrence will be displayed Note When Off is selected for Time display format on the Basic tab page 18 time date of logs will be disp...

Page 58: ...to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note Note that the settings cannot be restored after an initialization is operated 4 Click the Execute button The confirmation window will be displayed IMPORTANT After compl...

Page 59: ... and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed and time date 11 3 Check the status Status Click the Status tab of the Maintenance page page 14 page 15 The status of this microphone can be checked on this page UPnP Port number HTTP Port n...

Page 60: ...perate the microphone for about 3 minutes after rebooting the microphone Note To initialize the network settings page 32 turn off the power of the microphone then turn on the power again while holding down the INITIAL SET button on the microphone and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The microphone will start up and the settin...

Page 61: ...les to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The microphone will be rebooted when the restoration is complete Make sure to set the file name of setup data files used when restoring to model nam...

Page 62: ...ot displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 63 Settings related to the microphone s network can be set from the Panasonic IP Setting Software page 65 The manuals can be installed on the PC page 64 You can also view the manuals without inst...

Page 63: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 64: ...ault is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 12 4 Installing the plugin software The plugin software Network Microphone Plugin must be installed on the PC in order to monitor microphone audio On the CD launcher window click the Install button of the Plug in software and follow the instructions displaye...

Page 65: ...changed when around 20 minutes have passed after turning on the power of the microphone When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for microphones in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double clic...

Page 66: ...icrophone Plugin is installed from the microphone The Live page of the microphone is displayed If the plugin software Network Microphone Plugin cannot be installed or live images are not displayed click the Install button next to Plug in software from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection m...

Page 67: ...ophone after clicking the Save button The settings may be invalidated when the LAN cable is disconnected before completing the upload In this case perform the settings again When using a firewall including software allow access to all UDP ports Operating Instructions 67 12 Using the CD ROM ...

Page 68: ...DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly Error indications relating to NTP Category Indication Description Connection error No response from the NTP server The IP address of the server may be incorrect Check if the IP address of the server i...

Page 69: ... Login User name or IP address The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing the microphone will be displayed when On is selected for Host auth Error indications relating to malfunction notifications Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification The IP add...

Page 70: ...phone If there is reply from the microphone the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the microphone If the firewall settings on the PC are enabled temporarily disable them before performing settings on the microphone Start the Panasonic IP Setting Software confirm the microphone s IP address and ...

Page 71: ... HTTPS function access https It is also necessary to enter the port number 49 Cannot access the microphone via the Internet Are the network settings of the microphone correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicatin...

Page 72: ...ing When the Authentication setting has been changed close the web browser and then access the microphone again The authentication window may be for the network camera not the network microphone Check the IP address displayed on the authentication window to see whether or not it is the authentication window of the network camera It takes time to display the screen Are you accessing the microphone ...

Page 73: ...rn off the audio in the camera settings Refer to the operating instructions of the network camera in use for further information Cannot hear because the audio is low Is the microphone sensitivity setting too low On the audio setup page try setting the microphone sensitivity to a higher value There is noise in the audio or the audio is interrupted Is the microphone sensitivity setting too high Are ...

Page 74: ...he directional position of the audio does not match the image of the 360 camera Install the firmware of a supported 360 camera For information about the firmware of supported 360 cameras refer to our website below http security panasonic com pss security support info html Follow the Installation Guide and attach the 360 camera and the unit correctly Old logs are displayed When Every time I visit t...

Page 75: ...ellaneous select Enable for Access data sources across domains Click the OK button Shortcut icon of the microphone is not displayed on Network of the PC Is the Windows component of UPnP added Add the component to the PC in use 37 Cannot backup settings or logs Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Th...

Page 76: ...te ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message ...

Page 77: ...ions under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed...

Page 78: ...78 Operating Instructions Notes ...

Page 79: ...Operating Instructions 79 Notes ...

Page 80: ...o Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2014 PGQP1680YA C0614 1074 ...