Panasonic WV-SW155, Operating Instructions Manual

Page 1: ...ries WV SF135 WV SF132 WV SF135E WV SF132E and WV SW150 Series WV SW155 WV SW152 WV SW155M WV SW152M WV SW155E WV SW152E WV SW155ME WV SW152ME Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...ted by all models SW155 The functions with this notation are available when using the model WV SW155 WV SW155M SW152 The functions with this notation are available when using the model WV SW152 WV SW152M SF135 The functions with this notation are available when using the model WV SF135 SF132 The functions with this notation are available when using the model WV SF132 Trademarks and registered trad...

Page 3: ...ge 165 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software u...

Page 4: ... 21 6 Display the log list WV SW155 WV SW155M WV SW152 WV SW152M 22 7 Playback of images on the SD memory card WV SW155 WV SW155M WV SW152 WV SW152M 26 7 1 About the playback page WV SW155 WV SW155M WV SW152 WV SW152M 27 7 2 Download the images When H 264 is selected for Recording format of the SD memory card WV SW155 WV SW155M WV SW152 WV SW152M 29 8 About the network security 31 8 1 Equipped sec...

Page 5: ...ngs relating to the alarm image Alarm 87 13 3 Configure the settings relating to H 264 recording Alarm WV SW155 WV SW155M WV SW152 WV SW152M 89 13 4 Configure the VMD settings VMD area 90 13 4 1 Set the VMD areas VMD area 92 13 5 Configuration of the settings relating to the mail notification Notification 94 13 6 Configure the settings relating to Panasonic alarm protocol Notification 95 14 Config...

Page 6: ...When using Dynamic DNS Update 140 17 4 6 When using Dynamic DNS Update DHCP 140 17 5 Configure the settings relating to SNMP SNMP 141 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans 142 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans 143 17 7 1 How to set the schedules 144 17 7 2 How to delete the set schedule 145 ...

Page 7: ... 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the lo...

Page 8: ...t access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be i...

Page 9: ...d an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 the H 264 button will be displayed page 65 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream button These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed ...

Page 10: ...age is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera View 4S x1 button The letter x1 will tu...

Page 11: ...be required Open Internet Explorer click Tools Internet Options Security Trusted Sites Sites Register the camera address on Website of the displayed trusted widows SD recording status indicator SW155 SW152 The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording status indicator will light red It will go off when the SD recording stops This in...

Page 12: ...rmation about the compatible PTZ cameras and their versions Only JPEG images can be displayed on a multi screen When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a multi screen and 16 9 is selected for Aspect ratio the image will be displayed altered verti...

Page 13: ...345 To enhance the security change the password for the user admin page 102 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 111 1 Access to http IP address mobile 1 or http Host n...

Page 14: ...one in use password entry may be required each time the screen is switched Depending on the cellular phone in use larger size images may not be displayed In this case selecting Low for Image quality setting of JPEG page 63 may sometimes solve this problem Depending on the cellular phone in use or its contract plan it may be impossible to access Some cellular phones cannot change the image capture ...

Page 15: ...ction on the Network tag of the Network page enter the following https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam Depending on the mobile terminal in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as ...

Page 16: ...d video data are recorded Images recorded on the SD memory card can be copied onto the PC page 48 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 9 while images are being recorded on the SD memory card The image saving interval can be...

Page 17: ...nation to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 167 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 17 3 Record images on the SD memory card manually WV SW155 WV SW155M WV SW152 WV SW152M ...

Page 18: ...images on the SD memory card can be configured on the SD memory card tab page 42 of the Basic page and the Alarm tab of the Alarm page page 89 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in the Alarm image section on the Alarm...

Page 19: ...er is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 95 Operating Instructions 19 4 Action at an alarm occurrence ...

Page 20: ... reach the set number of images to be transmitted SW155 SW152 Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a des...

Page 21: ...he SD memory card tab of the Basic page page 42 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 142 and FTP error for Save trigger page 42 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of ...

Page 22: ... filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 56 respectively 1 Display the Live page page 7 22 Operatin...

Page 23: ...se is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed When H 264 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Operating Instructions 23 6 Display the...

Page 24: ...splay the next page of the log list Note When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this b...

Page 25: ...format the SD memory card Be aware that all the images on the SD memory card are deleted page 46 In the process of the deletion only logs will be saved and it is impossible to save images newly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case cli...

Page 26: ... When many images are saved on the SD memory card it may take time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA the images will be displayed in VGA size on the Playback page When 16 9 is selected for the Aspect ratio images will be displayed in an image capture size of 640x360 even 320x180 is selected Therefore images may look coarse o...

Page 27: ...ayback speed will return to the normal playback speed TOP button The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on thi...

Page 28: ...cked Select the image to be downloaded and then click the OK button All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this c...

Page 29: ...data recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time date on the log list window page 22 The message window will be displayed to ask if it is OK to start download Operating Instructions 29 7 Playback of images on the SD memory card WV SW155 ...

Page 30: ...ay take time to cancel the download Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player 1 However we are not liable for performance relating to these applications Depending on the status of th...

Page 31: ... access to cameras using the HTTPS function page 119 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the H...

Page 32: ...y users whose access level is 1 Administrator Refer to page 102 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 32 Operating Instructions 9 Display the setup menu from a PC ...

Page 33: ...the OK button after entering the user name and the password The setup menu will be displayed Refer to page 36 for further information about this menu Operating Instructions 33 9 Display the setup menu from a PC ...

Page 34: ...window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Example A C D B 3...

Page 35: ...ield A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 35 9 Display the setup menu from a PC ...

Page 36: ...ge The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 87 Advanced func button Displays the Advanced func page The setting relating to the XML notification destinations of information about the face detection and the settings relating to the face ...

Page 37: ...ate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 146 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 149 Camera title The title of the camera whose settings are currently being configured will be displayed Setup p...

Page 38: ... Log tab 1 1 SW155 SW152 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 32 page 34 The settings such as the camera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field 38 Operating Instructions 10 ...

Page 39: ...ely displayed as follows DD MM YYYY 01 04 2010 13 10 00 MM DD YYYY 04 01 2010 13 10 00 DD Mmm YYYY 01 Apr 2010 13 10 00 YYYY MM DD 2010 04 01 13 10 00 Mmm DD YYYY Apr 01 2010 13 10 00 Default DD MM YYYY E model Mmm DD YYYY P model Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving tim...

Page 40: ...bove information will be displayed at the lower right corner of the main area on the Live page Default Upper left Brightness status display Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Upside down Select On or Off to determine whether or not to turn the image upside down Default Off Indica...

Page 41: ...ng port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Automatic installation of viewer software Determine whether or not to install the viewer software from this camera On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from the camera Default On IMPORTANT I...

Page 42: ...emory card WV SW155 WV SW155M WV SW152 WV SW152M Click the SD memory card tab on the Basic page page 32 page 34 The settings relating to the SD memory card can be configured on this page 42 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 43: ... 264 Records video data in the MP4 video encoding format Default JPEG Note When H 264 is selected it will become impossible to transmit images with the settings of H 264 2 When H 264 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image page will be changed to the settings for H 264 recording When H 264 2 is selected for Priority stream Stream type on the System tab of the User m...

Page 44: ... Note When H 264 is selected for Recording format FTP error is unavailable Select FTP error when images are to be transmitted to the FTP server at an alarm occurrence When JPEG is selected for Recording format Schedule is unavailable Overwrite Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient This setting is available only when Manual or S...

Page 45: ...elected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 4 3 is selected for Aspect ratio QVGA VGA 1280x960 SW155 QVGA VGA 800x600 SW152 When 16 9 is selected for Aspect ratio 320x180 640x360 1280x720 SW155 320x180 640x360 SW152...

Page 46: ...e recorded from the following 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Default 1536kbps Image quality Select the quality for H 264 images to be recorded from the following Low Motion priority Normal Fine Image quality priority Default Normal Note When Constant bit rate is selected for Recording priority this setting is available Refresh interval S...

Page 47: ...ule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting All data saved on the SD m...

Page 48: ...of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the came...

Page 49: ...000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 512 MB 1 000 1 250 1 500 1 750 2 000 256 MB 500 625 750 875 1 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40...

Page 50: ...0 512 MB 1 200 1 600 2 000 2 200 2 600 256 MB 600 800 1 000 1 100 1 300 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 200 9 200 11 200 12 000 12 800 512 MB 3 600 4 ...

Page 51: ...0 512 MB 1 600 2 500 3 000 3 800 4 400 256 MB 800 1 250 1 500 1 900 2 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4 GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 000 1 GB 10 000 12 000 13 200 14 400 15 000 512 MB 5 ...

Page 52: ...2 MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2 000 2 250 2 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 GB 11 000 13 000 14 000 15 000 16 000 512 MB 5 5...

Page 53: ...512 MB 3 000 4 400 5 200 5 600 6 400 256 MB 1 500 2 200 2 600 2 800 3 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 1 GB 15 600 16 800 19 600 20 000 20 400 512 MB ...

Page 54: ... 512 MB 6 000 6 500 6 750 7 000 7 500 256 MB 3 000 3 250 3 375 3 500 3 750 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 1 GB 16 000 18 000 19 000 20 000 21 000 512 MB...

Page 55: ... 512 MB 7 200 8 200 8 800 9 000 9 600 256 MB 3 600 4 100 4 400 4 500 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 1 GB 22 800 23 600 24 800 26 400 26 800 512 ...

Page 56: ...ted for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available chara...

Page 57: ...list Select On or Off and designate the destination folder in the same manner as for Alarm IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 142 Note When H 264 is selected for Recording format FTP error is unavailable Operating Instructions 57 10 C...

Page 58: ...er logs In this case the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Wil...

Page 59: ...written by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become im...

Page 60: ... images on the SD memory card it is necessary to copy them onto the PC first page 48 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 48 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not...

Page 61: ...ogs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible ...

Page 62: ... i PRO series products do not support the aspect ratio of 16 9 unless otherwise stated As of May 2011 Image adjustment functions are activated for the angle of view in the aspect ratio of 4 3 even while 16 9 is being selected for Aspect ratio When setting the mask area for the back light compensation BLC function it is recommended to configure the setting after selecting 4 3 for Aspect ratio When ...

Page 63: ...0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps E model 15fps 30fps Default 5fps Note When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Image capture size Select the image capture size to display the JPEG image on the Live page for the first time When 4 3 is selected for Aspect ratio ...

Page 64: ...ne 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm mails and SD memory recording SW155 SW152 1 SW152 2 SW155 SF135 64 Operating Instructions 11 Configure the settings relating to images Image ...

Page 65: ...e page page 32 page 34 Configure the settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 63 for the settings relating to JPEG images respectively Operating Instructions 65 11 Configure the settings relating to images Image ...

Page 66: ...HTTP port number settings Off H 264 images will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected it may take time to start displaying H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user etc When On is selected only IPv4 access...

Page 67: ... is available only when the image capture size is QVGA VGA or 320x180 640x360 Unlimited is available only when Frame rate is selected for Transmission priority Note When 8192 kbps or Unlimited is selected the number of users who can access H 264 images will be limited to 1 Only a single user can access H 264 images The H 264 bit rate is restricted by Bandwidth control bit rate on the Network tab o...

Page 68: ...to page 7 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port 3 Enter the unicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available Default H 264 1 32004 H 264 2 32014 Multicast address 4 Enter the multicast IP address Images will be transmitted to the designated IP address Avai...

Page 69: ...displaying images using the multicast port 1 SW152 2 SW155 SF135 3 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 4 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 69 11 Configure the settings relating to images Image ...

Page 70: ...tton to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 71 Extra zoom Click the Setup button to display the setup menu that can configure the settings relating to extra zoom The setup menu will be displayed in a newly opened window page 80 Privacy zone Click the Setup button to display the setup menu th...

Page 71: ...age quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab Super Dynamic SD SW155 SW152 Select On or Off to determine whether or not to activate the super dynamic function Operating Instructions 71 11 Configure the settings relating to images Image ...

Page 72: ...he lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Cr...

Page 73: ...t is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD SW155 SW152 and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 76 for information on how to set the mask area Light control mode Select the light control mode from the following Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed wi...

Page 74: ... Low are indications of gain level Off Images will be captured with the fixed gain level Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following are available for the recording duration SW155 SW152 SF135 Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s SF132 Off 1 30s Max 2 30s...

Page 75: ...en the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be t...

Page 76: ... darker Click the Reset button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 4 2 Set mask areas When Off is selected for Super Dynamic SD SW155 SW152 and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 76 Operating Instructions 11 Configure the settings relating to images Image ...

Page 77: ...1 Display the Image adjust setup menu page 70 Operating Instructions 77 11 Configure the settings relating to images Image ...

Page 78: ... 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT When 16 9 is selected for the aspect ratio of JPEG H 264 the image will be displayed clipped from the image of 4 3 Therefore even when 16 9 is set the brightness of the masked area will affect the image It is recommended that the aspect ratio should be once se...

Page 79: ...hen 16 9 is selected for the aspect ratio C Image in the aspect ratio of 16 9 Being cut out from the aspect ratio of 4 3 Note When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 79 11 Configure the settings relating to images Image ...

Page 80: ...de side Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side IMPORTANT The extra zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 76 privacy zone page 81 VMD area Page 90 To prevent this perform the setting for the extra zoom function before o...

Page 81: ...n area is designated by dragging the mouse Each zone can be overlapped Privacy zones 1 and 2 can be created and they will be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zones Default Off Note Set the privacy zone larger than the size of an object to be h...

Page 82: ...le only for H 264 images After configuring the VIQS setting confirm the H 264 images displayed on the Live page VIQS H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images Default Off VIQS H 264 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images Default Off IMPORTANT When the...

Page 83: ...Note Refer to page 84 for setting procedure of the VIQS area Operating Instructions 83 11 Configure the settings relating to images Image ...

Page 84: ...o activate disactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setting contents To delete the specified area click the Delete button IMPORTANT No setting contents are determined unless the Set button is clicked After configuring the VIQS setting confirm the H 264 images displayed on the Live page 84 Operating Instructions 11 Configur...

Page 85: ... the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Operating Instructions 85 12 Configure the multi screen setting...

Page 86: ... When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display page 111 Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Note When selecting a 16 split screen some characters of the camera title to be displayed may n...

Page 87: ... clicking VMD the VMD area tab of the Alarm page will be displayed Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Originating port number Select a port numb...

Page 88: ...8 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters File name Enter the file name used for ...

Page 89: ... or not to change the image quality 1 page 63 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 ...

Page 90: ...b In addition it is required to select H 264 for Recording format page 42 13 4 Configure the VMD settings VMD area Click the VMD area tab on the Alarm page page 32 page 34 The video motion detection areas can be set on this page Up to 4 areas can be set When motion is detected in the set area it will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 9 will be displayed ...

Page 91: ...video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Operating Instructions 91 13 Configure the alarm settings Alarm...

Page 92: ...ection control may not work when brightness change is too small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by s...

Page 93: ...the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area wil...

Page 94: ...ation Select On or Off to determine whether or not to provide notification by e mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm SW155 SW152 When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be reco...

Page 95: ... When the SD memory card cannot be recognized Destination address Enter the destination address Available number of characters 3 128 characters To delete the registered address click the Delete button respective to the desired address Mail subject Enter the mail subject Available number of characters 0 50 characters Mail body Enter the mail body Available number of characters 0 200 characters Note...

Page 96: ...d has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination addresses in order to IP address 1 first to IP address 8 last Destination port Select a destination port for the Panasonic alarm protocol from the following Available range 1 65535 Default 1818 The followin...

Page 97: ...tion using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination IP address Enter the destination address To delete the registered IP address click the Delete button respective to the desired IP address IMPOR...

Page 98: ...ing to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of face detection information in XML format XML notification XML notification Select On or Off to determine whether or not to notify face detection information using XML Default...

Page 99: ...characters 1 128 characters Destination port number Configure the port number settings for XML notification of the face detection information The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Destination path name Configure the settings for the destination directory to be used for the XML notifica...

Page 100: ...RTANT The face detection function shall not guarantee the detection of faces in an image The face detection accuracy varies with imaging conditions Face detection Face detection Determine whether or not to enable the face detection function On Information about the face detection frame will be attached and the test frame will be displayed on the image of this page Off Information about the face de...

Page 101: ...tings of the face detection information can be configured When clicking XML notification the XML notification tab will be displayed page 98 Operating Instructions 101 14 Configure the setting relating to the image recognition Advanced func ...

Page 102: ...hentication of users who can access this camera from the PC or cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication authentication error has failed to pass 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate ...

Page 103: ...1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the registered...

Page 104: ...dress already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 103 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and...

Page 105: ...JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 bit rate will vary between the maximum and minimum rates while images are being transmitted SW155 SW152 When H 264 is selected for Recording format it is impossible to tra...

Page 106: ...age capture size from the following When 4 3 is selected for Aspect ratio QVGA VGA 800x600 1 1280x960 2 When 16 9 is selected for Aspect ratio 320x180 640x360 1280x720 2 This setting is validated only when JPEG is selected for Stream type Default 1280x960 SW155 SF135 VGA SW152 SF132 1 SW152 2 SW155 SF135 106 Operating Instructions 15 Configure the settings relating to the authentication User mng ...

Page 107: ...e with UTF 8 encode it is impossible to receive alarm mails correctly SMTP server address Enter the IP address or the host name of the SMTP server used to send e mails Available number of characters 1 128 characters SMTP port Enter the port number to which e mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 ...

Page 108: ... network administrator User name Enter the user name to access the server Available number of characters 0 32 characters Password Enter the password to access the server Available number of characters 0 32 characters Sender s mail address Enter the mail address of a sender The entered mail address will be displayed in the From sender line of the sent mails Available number of characters 3 128 char...

Page 109: ... unavailable since they are already in use 20 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active Default Passive 16 3 Configure the settings relating to the NTP server NTP Click the NTP tab on the Server page pa...

Page 110: ...select DHCP or Auto for Network Settings on the Network tab of the Network page page 111 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server Available number of characters 1 128 characters Default None blank IMPORTANT When entering the host name for NTP server address it is necessary to configure the DNS settings on the ...

Page 111: ...FTP img trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 32 page 34 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using D...

Page 112: ...o The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Static 112 Operating Instructions 17...

Page 113: ...ver by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Manual Primary server address Sec...

Page 114: ...with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 Mbps full duplex 10M Half 10 Mbps half duplex Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is recommen...

Page 115: ...ess the camera via the Internet in the 21 Troubleshooting section page 157 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC When creating the shortcut select On To use the shortcut function to the camera enable the UPnP function on the PC in advance Default Off Note To display ...

Page 116: ...rtificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Informat...

Page 117: ...s 4096kbps 8192kbps Default Unlimited Note Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the use environment In this case select QVGA for Image capture size of JPEG on the JPEG H 264 tab or se...

Page 118: ...s translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Ad...

Page 119: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 120 Generation of the self signed certificate page 12...

Page 120: ...al and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the gene...

Page 121: ... Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is ...

Page 122: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 123: ...o button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the ce...

Page 124: ...ver certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certification file and click the Open button Then click the Execute button ...

Page 125: ...an be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1 65535 Default ...

Page 126: ...l be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 17 3 1 Install the security certificate When the security certificate of the camera to access is not installed on the PC the security alert window will be displayed each time the camera is acces...

Page 127: ...er 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended Enter the user name and password The Live page will be displayed Note If this window is displayed when accessing a device other than the camera or a website a...

Page 128: ...3 Click Certificate Error over the URL and click View certificates 128 Operating Instructions 17 Configuring the network settings Network ...

Page 129: ...not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator Operating Instructions 129 17 Configuring the network settings Network ...

Page 130: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse 130 Operating Instructions 17 Configuring the network settings Network ...

Page 131: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 131 17 Configuring the network settings Network ...

Page 132: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 132 Operating Instructions 17 Configuring the network settings Network ...

Page 133: ...er When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status Operating Instructions 133 17 Configuring the network settings Network ...

Page 134: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard 134 Operating Instructions 17 Configuring the network settings Network ...

Page 135: ...5 Click Finish Operating Instructions 135 17 Configuring the network settings Network ...

Page 136: ...r the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam service Note Vi...

Page 137: ...E A DNS server B Internet C Provider D Viewnetcam service server E Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic viewnetcam com and the current global address is automatically registered If you are enrolled in Viewnetcam the unique domain name example viewnetcam com will be allocated...

Page 138: ...ooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 17 4 2 When using the Viewnetcam service Personal Camera URL The URL of the camera registered for Viewnetcam Your Account Link When the displayed URL i...

Page 139: ...The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL set at the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Note When the registration for the Viewnetcam service is completed the URL of the camera registered for Personal Camera URL...

Page 140: ...rs Enter in the form of host name domain name Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h 17 4 6 When using Dynamic DNS Update DHCP H...

Page 141: ... of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function Available number of characters 0 32 characters Default None blank Location Enter the name of the location where th...

Page 142: ...nction will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur frequently SW155 SW152 Select FTP error for Save trigger on the SD memory card tab when using the FTP periodic transmission function Note SW155 SW152 When FTP error is selected for Save trigger on the SD memory card...

Page 143: ...Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5 h 2h 3h 4h 6h 12h 24 h Default 1s Image capture size Select the capture size of images to be transmitted...

Page 144: ...k will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 144 Operating Instructions 17 Configuring the network settings Network ...

Page 145: ...dule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 145 17 Configuring the network settings Network ...

Page 146: ...deo motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule SW155 SW152 The Schedule page has only the Schedule tab 146 Operating Instructions 18 Configure the settings relating to the schedules Schedule ...

Page 147: ...edule mode Off is selected at the default Off No action will be taken for the respective schedule VMD permission The video motion detection VMD function will be active during the period of the schedule Operating Instructions 147 18 Configure the settings relating to the schedules Schedule ...

Page 148: ...selecting H 264 recording select H 264 for Recording format on the SD memory card tab and select Schedule for Save trigger page 42 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The result will be di...

Page 149: ...when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs SF135 SF132 Up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number t...

Page 150: ...ormation of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after co...

Page 151: ...he firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings On Off for DHCP IP address subnet mask default gateway HTTP por...

Page 152: ... 19 4 Reset the settings Reboot the camera Default reset Click the Default reset tab of the Maintenance page page 32 page 34 The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network settings will not be re...

Page 153: ...asing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes just after turning on the power SW155 SW152 The notification function allows users to provide the notification of the error to the specified destination mail address and an original alarm destination when an error such as no SD memory c...

Page 154: ... The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the mail function Check if the mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP se...

Page 155: ...to the Viewnetcam function occurred Check if the Viewnetcam settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administ...

Page 156: ...ed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT key i...

Page 157: ...ddress Check the connection as follows With the Windows command prompt ping IP address of the camera If there is reply from the camera the connection is normal If not proceed either of the following Reboot the camera and change the IP address by using the Panasonic IP Setting Software within 20 minutes after the restart Reboot the camera while holding the INITIAL SET button on the camera The camer...

Page 158: ...er the port number 126 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 ...

Page 159: ...nged While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to display th...

Page 160: ...ction access https It is also necessary to enter the port number 126 A cookie error was displayed when performing user registration for Viewnetcam Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tag User registration for the Viewnetcam service fails Is ...

Page 161: ...rnet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then select Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Setti...

Page 162: ...KB Is KB KB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 42 Is any recognition error received when the Diag of Mail notification or Panasonic alarm protocol is used Format the SD memory card 42 94 95 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life ...

Page 163: ... bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selecte...

Page 164: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 165: ...op up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on ...

Page 166: ... and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in t...

Page 167: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_10010101230000 jpg Image captured at the alarm occurrence Ex img_1001010123000001 jpg Image saved manually Ex img_1001010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_101224193826_A mp4 Video that was started to be recorded on December 24 2010 19 38 26 Video saved manu...

Page 168: ...c Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg F R Germany Panasonic System Networks Co Ltd 2011 PGQP1022ZA C0611 0 ...