Panasonic WV-U1100 Series, Operating Instructions Manual

Page 1: ...2 WV U2142L WV U1542L WV U2542L The model number is abbreviated in some descriptions in this manual This manual covers the models WV U2500 Series WV U2542L WV U2540L WV U2532L WV U2530L WV U1500 Series WV U1542L WV U1532L WV U2100 Series WV U2142L WV U2140L WV U2132L WV U2130L WV U1100 Series WV U1142 WV U1132 WV U1130 ...

Page 2: ...perations using Internet Explorer 11 is described in this document The default settings of some of the stream related settings vary as follows depending on the language setting of the browser selected at the time of administrator registration Setting items Language of the browser Languages other than Japanese Japanese Transmission priority VBR Frame rate Image quality 3 Normal Stream 1 Max bit rat...

Page 3: ...ibed as Windows 8 1 Internet Explorer 11 is described as Internet Explorer microSDXC microSDHC microSD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP or UPnP For administrator registration At the time of first access to the camera or at the time of initialization the registration screen will be displayed User name 1 to 32 characters Enter the use...

Page 4: ...third parties Refer to Parts and functions section in the Installation Guide for more information about initializing the camera It is recommended to change the password periodically Do not use the password already used for other camera or device The registration completion screen will be displayed after registering a user name and password of the administrator After 10 seconds the camera will be r...

Page 5: ...d click the Viewer Software button the installation screen for Viewer Software which is required for viewing camera images is displayed Follow the on screen instructions and install the software When displayed JPEG images still images there is no need to install Viewer Software When the install wizard is displayed again even after completing the installation of the Viewer Software restart the PC T...

Page 6: ... 4 Alarm Configure the details for SD memory recording conditions 44 2 3 2 5 Alarm configure the mail notifications and mail server 44 2 3 2 6 Schedule Configure SD recording schedule function type setup menu 46 2 3 2 7 Schedule Set SD memory recording video recording setup menu 46 2 4 Configure the basic settings of the camera Basic 50 2 4 1 Configure the basic settings Basic 50 2 4 2 Configure t...

Page 7: ...ttings Advanced 124 2 8 2 1 Configure the settings related to sending E mails 124 2 8 2 2 Configure the settings relating to the NTP server 127 2 8 2 3 Configure the UPnP settings 129 2 8 2 4 Configure the HTTPS settings 130 2 8 2 5 Configure the settings relating to DDNS 131 2 8 2 6 Configure the settings relating to SNMP 133 2 8 2 7 Configure the QoS settings 134 2 8 3 How to configure HTTPS set...

Page 8: ...3 Others 171 3 1 About the displayed system log 171 3 2 Troubleshooting 175 8 Operating Instructions Table of Contents ...

Page 9: ...IPv6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass t...

Page 10: ...cted for User auth the authentication window will not be displayed before displaying live images for the user name and password entries 4 Click the OK button after entering the user name and the password The Live page will be displayed Refer to page 12 for further information about the Live page 10 Operating Instructions 1 Operations ...

Page 11: ...mages of the stream improve by performing either of the following Lower the bit rate of the stream being recorded on the SD memory card Monitor live images of other stream or JPEG live images The maximum refresh interval of JPEG 1 will be as follows When 30 fps is set for Image capture mode the maximum refresh interval will be 10 fps When 25 fps is set for Image capture mode the maximum refresh in...

Page 12: ...er is set to Use page 110 Even in the above case the Login button will not be displayed if Host auth is set to On and the camera browser is opened from a host with administrator rights B If login fails close all the browsers open the Live page and login once again Setup button 1 Displays the setup menu Live view pull down menu You can select and switch to the image to be displayed in the main area...

Page 13: ...htness is adjustable from 0 to 255 Click the button to make the image brighter or click the button to make the image darker If you click the Normal button the display will be reset to default Rec on SD button 2 The Rec on SD button will be displayed only when Manual is selected for Save trigger on the SD memory card tab page 59 Click this button to manually record images on the SD memory card Refe...

Page 14: ...hot picture due to the network environment the snap shot picture may not be displayed If the image capture size specified for JPEG cannot be obtained JPEG images are displayed with the image capture size that could be obtained Therefore when JPEG images obtained with snap shot are displayed on a PC the displayed image size may differ from the captured sized SD recording status indicator The status...

Page 15: ...isplayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 110 Operating Instructions 15 1 Operations ...

Page 16: ...splayed by the Firefox browser and a JPEG format image is displayed by the standard browser IMPORTANT When the authentication window is displayed enter the user name and password To enhance the security it is recommended to change the password periodically page 110 Note It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images...

Page 17: ...s cam ds When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same When the HTTP port number is changed from 80 enter http IP address colon port number cam 1 in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam 2 When HTTPS is selected for HTTPS...

Page 18: ...mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser and a JPEG format image is displayed by the standard browser IMPORTANT When the authentication window is displayed enter the user name and password To enhance the security it is recommended to change the password periodically page 110 Note It is necessary to configure the network settings of...

Page 19: ...r Dynamic function page 73 about the super dynamic function On The super dynamic function will work Off The super dynamic function will not work Default On Note When the following are observed depending on the light condition select Off for Super Dynamic SD When flickering appears or the color changes on the screen When noise appears in the brighter area on the screen Light control mode pull down ...

Page 20: ...atio For further information refer to our website https security panasonic com training_support support info Control No C0124 WV U2540L WV U2530L WV U2140L WV U2130L WV U1130 The maximum zoom ratio for extra zoom varies depending on the model and the selected Image capture mode Refer to the Important Information for more information about the maximum zoom ratio IMPORTANT WV U2542L WV U2532L WV U15...

Page 21: ...remely bright or reflective when viewing through windows when the dome cover is in a location where it can easily become dirty locations where there is not much contrast such as a white wall when there is harsh flickering When images in the near infrared light area change from color to black white images may be out of focus due to the nature of optical properties In this case the focus can automat...

Page 22: ...sometimes solve this problem Depending on the tablet device in use or its contract plan it may be impossible to access 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 111 3 Only when accessing the camera via the Internet 22 Operating Instructions 1 Operations ...

Page 23: ...Rec on SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 12 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 57 4 Click the Stop button to stop saving images on the SD memory card T...

Page 24: ...n alarm occurrence Save images on the SD memory card When an alarm occurs images H 265 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 57 of the Basic page and the Alarm tab of the Alarm page page 94 Notify of alarm occurrences by E mail Alarm E mail alarm occurrence notification can be sent at an alarm occurren...

Page 25: ...rence to the HTTP servers registered in advance Up to 5 HTTP servers can be registered as recipients of alarm notifications The URL sent to HTTP servers with alarm notifications can be specified The settings for HTTP alarm notification can be configured on the Notification tab of the Alarm page page 108 Operating Instructions 25 1 Operations ...

Page 26: ...ch as time and date of the alarm occurrences the image recording period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed 1 Display the Live page 26 Operating Instructions 1 Operations ...

Page 27: ...ed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and Schedule logs will be displayed Default All Recording time Configure the time period of logs displayed on the log list From Configure the starting period of logs displayed on the log list First recording Displays from the first log recorded...

Page 28: ...yed Note When Off is selected for Time display format the alarm occurrence times are displayed in 24 hour time format The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording onto the SD memory card started manually or by schedule settings will be filed as a log When images are recorded sequentially ...

Page 29: ...equired Open Internet Explorer click Tools Internet Options Security Trusted Sites Sites Register the camera address on Website of the displayed trusted windows After registration close the web browser and then access the camera again Up to 50 000 logs will be downloaded to the SD memory card When more than 50 000 logs are filed the older logs will be overwritten by the newer logs In this case the...

Page 30: ...SD memory card When the aspect ratio is 16 9 images will be displayed in 640 360 on the Playback page regardless of the image capture size of the images saved on the SD memory card Therefore images may look coarse on the Playback page The playback refresh interval may become slower when recording data to the SD memory card 1 6 1 Playback Stream 1 Stream 2 Stream 3 images saved to the SD memory car...

Page 31: ...ts playing 5s forward button Each time this button is clicked the recorded data goes forward by 5 seconds and starts playing STOP button Playback will stop and the Playback window will turn to the Live page Time date Time and date when each log has been recorded will be displayed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be...

Page 32: ...ton will be saved on the PC Video data are saved in the files of approx 20 MB When the file size of video data is more than 20 MB two or more files will be downloaded For information on playing back H 265 video data refer to the following our website below https security panasonic com training_support support info Control No C0303 32 Operating Instructions 1 Operations ...

Page 33: ...e of information such as image data authentication information user name and password alarm E mail information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function After the camera is accessed by the administrator make sure to close the browser for added security Change the administrator passwo...

Page 34: ...page 36 for further information about this menu 2 2 2 How to operate the setup menu B A Menu buttons Setup page 1 Click the desired button in the frame on the left of the window to display the respective setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the window click the desired tab to display and configure the setting items relating to the name ...

Page 35: ...mple A B C D When completing the setting items in field A click the Set button B below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 35 2 Settings ...

Page 36: ... capture size etc of JPEG H 265 camera images can be configured on the Image page page 63 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification the VMD area settings and the SCD area settings can be configured on the Alarm page page 93 User mng button Displays the User mng page ...

Page 37: ...nitialization of the setup menu can be carried out on the Maintenance page page 162 Support button Displays the Support page The Support page contains methods to display our support website page 169 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus The bottom...

Page 38: ... forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto ...

Page 39: ...mended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values Image tab on the Image page JPEG 1 Image capture size VGA 640x360 JPEG 2 Image capture size QVGA 320x180 Stream 1 Stream 2 Stream 3 Internet...

Page 40: ... for SD schedule recording alarm detection Once the settings are completed in each setup menu click the Next button to proceed The setup flow is as follows Note If you click the Next button the settings in the screen will be saved 40 Operating Instructions 2 Settings ...

Page 41: ...ing H 265 page 46 Event detailed setup Configure the details of the settings in event action setup Settings of recording conditions Settings of recording conditions E mail settings Schedule settings Completed Completed 2 3 2 1 Configure the schedule alarm event function type setup menu Here select the function type of the event Trigger Alarm Select when setting the alarm detection settings Schedul...

Page 42: ...ction Alarm VMD alarm On If the VMD area is not configured the entire region is configured To configure the VMD area use the VMD area tab on the Alarm page page 100 To set the period for when VMD will be used set the schedule for VMD permission page 155 If the period is not set VMD will be continuously active Off Disables all VMD states Default Off SCD alarm On Enables the SCD function To configur...

Page 43: ...l be displayed page 41 2 3 2 3 Alarm Configure the alarm function type Alarm function type setup menu The recording format of SD memory recording when an alarm occurs can be selected on this section Trigger SD memory recording When an alarm occurs records the image to the SD memory card Recording format Stream 1 Stream 2 or Stream 3 can be selected for the recorded image Next button If you click t...

Page 44: ...ng on the bit rate and the image capture size of the recorded stream As the selected bit rate increases the available maximum value for the pre alarm duration decreases Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the du...

Page 45: ...4 for information about how to configure the above screen Set button If you click the Set button setup will be completed Back button If you click the Back button the video recording setup menu page 46 will be displayed Operating Instructions 45 2 Settings ...

Page 46: ...click the Back button the event function type setup menu will be displayed page 41 2 3 2 7 Schedule Set SD memory recording video recording setup menu Here SD memory recording is configured according to the schedule Frame rate Select a frame rate for the H 265 to be recorded from the following When 30fps mode is selected for Image capture mode 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps Wh...

Page 47: ...rate fps 1 3 5 7 5 10 12 20 25 30 QVGA 128 256 256 256 256 256 256 256 384 VGA 256 384 384 384 384 384 384 512 512 1280 960 512 768 768 768 768 1024 1024 1024 1024 1600 1200 768 1024 1024 1024 1536 1536 1536 2048 2048 When 16 9 25fps mode is selected for Image capture mode Image capture size Frame rate fps 1 2 4 2 6 25 8 3 12 5 20 25 320 180 128 256 256 256 256 256 256 384 640 360 256 384 384 384 ...

Page 48: ...mes insufficient The oldest image is the first to be overwritten Off Stops saving images on the SD memory card when the SD memory card becomes full Default Off IMPORTANT When the Overwrite setting is changed from Off to On if the remaining capacity of the SD memory card is low old images may be deleted in order to prepare to save new images Next button If you click the Next button the setup menu t...

Page 49: ...reen Set button If you click the Set button setup will be completed Back button If you click the Back button the video recording setup menu will be displayed page 46 Note Video recording is not performed if SD memory recording is not selected in the Schedule mode Operating Instructions 49 2 Settings ...

Page 50: ... on the Basic page The Basic page has the Basic tab the SD memory card tab and the Log tab 2 4 1 Configure the basic settings Basic Click the Basic tab on the Basic page For menu display and how to operate refer to page 34 page 34 The settings such as the camera title time and date etc can be configured on this page 50 Operating Instructions 2 Settings ...

Page 51: ...the system operation page 127 Date time display Select On Off to determine whether or not to display the date and time on an image To hide the date and time select Off Default On Time display format Select the time display format from 24h and 12h Enter the current hour reflecting this setting when entering the current time and date for Date time Default 24h Date time display format Select a date t...

Page 52: ...nd the end time month week day of the week time Camera title on screen display Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen will be displayed at the position selected for Camera title position Default Off Camera title on screen Enter a character string to be displayed on the image ...

Page 53: ...size of images characters displayed on the screen may be cut off After completing the settings confirm the result on the Live page Brightness status display Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Image rotation Set whether or not to rotate the image JPEG H 265 0 Off Does not rotate t...

Page 54: ...tion button or the SD recording status indicator will be displayed in the Live page to notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the camera status Real time Provide notification of the camera status when the status has changed Default Real time Note Depending on the network environment notification may not be provided in real time When m...

Page 55: ... or the displayed image may be seen as it is partially corrupted depending on the PC in use Refer to our support website for information of PCs for which Direct2D is selectable Our website https security panasonic com training_support support info Control No C0313 Viewer software nwcv5Ssetup exe Decoding Options Select the decoding method for H 265 images on the Live page Software Decoding is perf...

Page 56: ...mes Skip can be selected for frame skip by right clicking on the Live page The value selected here will revert to Off when the browser is closed Viewer software nwcv5Ssetup exe Contrast enhancement RGB 0 to 255 Select On or Off to determine whether or not to enhance the contrast of H 265 images on the Live page If On is selected the range of RGB signal on display is extended from 16 235 to 0 255 W...

Page 57: ...ion of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 Default 50 Note Notification will be provided each time the remaining capacity goes below each of the specified values For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the v...

Page 58: ... remaining capacity of the SD memory card is low old images may be deleted in order to prepare to save new images Recording stream Recording format Select the type of image data to be recorded on the SD memory card Off Does not record data Stream 1 Records video data Stream 1 in the MP4 video encoding format The data is recorded in accordance with the settings of Stream 1 on the Image tab of the I...

Page 59: ...D memory card from the following Alarm input Saves images at an alarm occurrence Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule page 155 Available only for the Stream 1 Stream 2 or Stream 3 images Default Manual If you have selected Alarm input in the Save trigger you can select the alarm type from the following VMD Save the image when motion detect...

Page 60: ... memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs and the system logs Save obtain images recorded using the SD memory recording funct...

Page 61: ...on the SD memory card as indications For possible duration of stream images H 265 that can be saved on the SD memory card refer to our website below https security panasonic com training_support support info Control No C0307 Operating Instructions 61 2 Settings ...

Page 62: ...ame of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Manual Schedu...

Page 63: ...e mode Select an image to be displayed on the Live page U154x U254x U114x U214x 16 9 30fps mode 16 9 25fps mode U153x U253x U113x U213x 16 9 30fps mode 4 3 30fps mode 16 9 25fps mode 4 3 25fps mode Default 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend t...

Page 64: ... 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps When 25fps mode is selected for Image capture mode 0 08fps 0 17fps 0 28fps 0 42fps 1fps 2 1fps 3 1fps 4 2fps 5fps 8 3fps 12 5fps 25fps Default 3fps Note The refresh interval of JPEG 1 will be as follows When the 30 fps mode is set for Image capture mode the maximum refresh interval will be 10 fps When the 25 fps mode is...

Page 65: ...de 2560 1440 1920 1080 640 360 320 180 1920 1080 640 360 320 180 Default JPEG 1 2560 1440 JPEG 2 640 360 U153x U253x U113x U213x Image capture mode JPEG 1 JPEG 2 16 9 30fps mode 16 9 25fps mode 1920 1080 1280 720 640 360 320 180 1280 720 640 360 320 180 4 3 30fps mode 4 3 25fps mode 1600 1200 1280 960 VGA QVGA 1280 960 VGA QVGA Default JPEG 1 1920 1080 JPEG 2 640 360 Image quality Select the image...

Page 66: ... set to 90 or 270 the following settings for Stream 1 cannot be set simultaneously U154x U254x U114x U214x Image capture size 2560x1440 Frame rate 20fps or more GOP control On Advanced Stream 1 Stream 2 Stream 3 Stream transmission Select On or Off to determine whether or not to transmit H 265 images On Transmits H 265 images Off Does not transmit H 265 images Default On Note If On is selected for...

Page 67: ... stream images When On is selected stream images may not be displayed depending on the number of the concurrent access user etc When On is selected only IPv4 access is available Image capture size Select the image capture size from the following What can be selected may be limited depending on the image capture size already selected U154x U254x U114x U214x Image capture mode Stream 1 Stream 2 Stre...

Page 68: ...ps 8 3fps 12 5fps 20fps 25fps Default Stream 1 30fps Stream 2 and Stream 3 15fps Note If On is selected for Stream 2 or Stream 3 the maximum frame rate changes as follows depending on the setting of Image capture mode 16 9 30fps mode 4 3 30fps mode 15fps 16 9 25fps mode 4 3 25fps mode 12 5fps Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the s...

Page 69: ...tures used the bit rate may be lower than the configured value Check the transmission of images after changing settings Image quality Select the image quality of H 265 images from the following For Constant bit rate Frame rate and Best effort Low Motion priority Normal Fine Image quality priority VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 3 Smart Coding GOP control By using GOP con...

Page 70: ...ge changes The smaller the frame rate value the longer the refresh interval When the frame rate is the value set in Frame rate the refresh interval is at Max 16s Transmission type Select the transmission type of H 265 images from the following Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port will automatically be selected when transmitting images from the camer...

Page 71: ...mit 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting stream images via the internet the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s n...

Page 72: ...igure the settings relating to image quality The setup menu will be displayed in a newly opened window page 73 Zoom Focus adjustment WV U2542L WV U2532L WV U1542L WV U1532L WV U2142L WV U2132L WV U1142 WV U1132 Click the Setup button to display the setup menu that can configure the settings relating to zoom focus The setup menu will be displayed in a newly opened window page 83 Extra zoom WV U2540...

Page 73: ...respective item and enable detailed settings Click the mark on the left of an expanded item to return to the screen displayed before the item was expanded Example Super dynamic SD Super Dynamic SD Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function page 74 about the super dynamic function On The super ...

Page 74: ... the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining i...

Page 75: ...default brightness setting Default 64 Maximum gain Adjusts the maximum gain When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter If you increase the gain the noise may also increase If you move the slider in the direction the maximum gain will increase If you move the slider in the direction the maximum gain will decrease Click the R...

Page 76: ...ntrol mode is set to Indoor scene 50 Hz a shorter time than Max 1 100s cannot be set Day Night IR Day Night IR Select switching between the color mode and the black white mode from the following U254x U253x U214x U213x U154x U153x Off The color mode is selected On IR Light Off Always captured as black white images On IR Light On Always captured as black white images Suitable when using near infrar...

Page 77: ...n such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction The color mode and the black white mode may not be switched automatically depending on the environment In such a case use the schedule function to switch the color and the black white mode For how to set up refer to the following our support ...

Page 78: ... This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low...

Page 79: ...e auto contrast adjust function Off Stops the auto contrast adjust function Default On Note When On is selected for Intelligent auto this setting is not available Fog compensation Select On or Off to determine whether or not to activate the fog compensation function When On is selected for Auto contrast adjust or when On is selected for Intelligent auto this setting is not available The fog compen...

Page 80: ...lly under the condition of low illuminance If you move the slider in the direction the noise reduction effect is strengthened There may be many afterimages If you move the slider in the direction the noise reduction effect is weakened There are fewer afterimages Click the Reset button to reset to the default setting Default 128 Scene registration Scene file The combination of settings used to adju...

Page 81: ...ne file displayed in Scene file 2 5 4 2 Set mask areas This explains how to mask an area of the image and adjust brightness When setting the mask area set Super Dynamic SD to Off 1 Display the Image adjust setup menu page 72 2 Click on the left of Super Dynamic SD to display the detailed SD menu Operating Instructions 81 2 Settings ...

Page 82: ...ivided into 48 8 6 4 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 5 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear 82 Operating Instructions 2 Settings ...

Page 83: ... WV U2542L WV U2532L WV U1542L WV U1532L WV U2142L WV U2132L WV U1142 WV U1132 Configure mask area settings with a zoom ratio of x1 0 used for extra zoom The mask area operatesin the mask position of zoom ratio of x1 0 even after extra zoom settings WV U2540L WV U2530L WV U2140L WV U2130L WV U1130 Note When the Reset button is clicked masking for all the masked areas will be canceled 2 5 4 3 Adjus...

Page 84: ...settings of the Image capture mode If you click the button or button of Manual zoom adjustment Zoom ratio designation cannot be operated To perform Zoom ratio designation click the Load button or the button of Manual zoom adjustment Manual zoom adjustment The zoom can be adjusted manually Click this button to adjust the zoom ratio to the Wide side until x1 0 Click this button to set the zoom ratio...

Page 85: ... longer interval than Max 1 25s Max 2 25s Max 4 25s Max 6 25s Max 10 25s or Max 16 25s is selected for Maximum shutter completing auto focus may take a long time In the following locations or with the following subjects the focus may not be able to be automatically adjusted In this case manually adjust the focus when the subject moves a lot when there are large changes to the lighting intensity wh...

Page 86: ... Image Privacy tab of the Image page Page 72 It is possible to adjust the angular field of view using the extra zoom function Click this button to adjust the zoom ratio to the Wide side Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Note The maximum zoom ratio for extra zoom varies depending on the model and the selected Image capture mo...

Page 87: ... the Setup button of Privacy zone on the Image quality tab of the Image page page 72 When there is a zone that you do not want to display set the zone as a privacy zone is filled with gray Up to 8 privacy zones can be set Example of privacy zone setting Operating Instructions 87 2 Settings ...

Page 88: ...e button Click this button to close the Privacy zone setup menu IMPORTANT The privacy zone may move out of alignment if the settings for Image capture mode of the Image tab or Image rotation of the Basic tab are changed Make sure to check the privacy zone setting after changing the settings After configuring the privacy zone the privacy zone may move out of alignment when the Optical zoom or Extra...

Page 89: ...e quality of other areas The VIQS setting is available only for H 265 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 265 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 265 image on the Live page Area When selecting a VIQS area in the screen it will be numbered as area 1 Subsequent ...

Page 90: ...determine whether or not to activate the VIQS function for the transmitted Stream 2 images The VIQS Stream 2 images can be confirmed with the Confirm button Default Off Stream 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted Stream 3 images The VIQS Stream 3 images can be confirmed with the Confirm button Default Off IMPORTANT After the VIQS setting ...

Page 91: ...evel the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of Stream 1 Stream 3 4 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted 5 Click the Confirm button The image Stream 1 Stream 3 that th...

Page 92: ...utton under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera If the larger range is specified the output bit rate increases Check the current output bit rate to decide the area size 92 Operating Instructions 2 Settings ...

Page 93: ...page 100 SCD alarm When clicking SCD the SCD area tab will be displayed page 102 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Reception port Select a port...

Page 94: ...splayed in a newly opened window page 95 Alarm image recording SD memory card Click SD memory card setup to display the setup menu that can configure the settings relating to recording images on an SD memory card when an alarm occurs The setup menu will be displayed in a newly opened window page 96 Panasonic alarm protocol Click Panasonic alarm protocol notification to display the setup menu that ...

Page 95: ...ating to alarm E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 94 Refer to page 124 for information on configuration for these settings Operating Instructions 95 2 Settings ...

Page 96: ...ing to an SD memory card when an alarm occurs Click SD memory card setup of Camera action on alarm on the Alarm tab of the Alarm page page 94 Refer to page 57 for information on configuration for these settings 96 Operating Instructions 2 Settings ...

Page 97: ...tocol notification when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 94 Refer to page 106 for information on configuration for these settings Operating Instructions 97 2 Settings ...

Page 98: ...egarded as an alarm IMPORTANT The alarm occurrence indication button page 12 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed at an SCD alarm occurrence or when receiving a command alarm as well Depending on the network environment notification may be delayed even when Real time is selected for Status update mode on the Basic ta...

Page 99: ...is clicked the whole area will become the VMD area and 1 White will beautomatically applied to Area Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivit...

Page 100: ... small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 105 VMD information addition Information addition Select On or Off to determine whether or not to add...

Page 101: ...displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated...

Page 102: ...ence or when receiving a command alarm as well Depending on the network environment notification may be delayed even when Real time is selected for Status update mode on the Basic tab of the Basic page page 50 After configuring the SCD area the SCD area may move out of alignment when Image capture mode of the Image tab is changed Make sure to check the SCD area after changing the Image capture mod...

Page 103: ...o Small Middle or Large which specifies how much of change in the area set in SCD area to be detected Default Middle Detection sensitivity Adjust the SCD sensitivity in the SCD area and select from Very Low Low Middle or High Default Middle Detection time The SCD function issues an alarm when the scene change continues for a specified time of period 3s 5s 10s 30s 1min Default 3s All areas Set the ...

Page 104: ...be displayed The Status will become On 2 Adjust Detection area and Detection sensitivity selecting the pull down menu Refer to page 102 for further information about the Detection sensitivity and Detection area Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless ...

Page 105: ... applied 2 6 7 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page For menu display and how to operate refer to page 34 page 34 The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section Operating Instructions 105 2 Settings ...

Page 106: ...ther or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag 106 Operating Instructions 2 Settings ...

Page 107: ...m checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be ...

Page 108: ...HTTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default http Example of entry http IP address of the HTTP server colon port number or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm o...

Page 109: ...he network at the time of HTTP alarm notification For Address 1 to Address 5 a total of 256 characters can be entered for the address including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the conte...

Page 110: ...as 3 tabs the User auth tab the Host auth tab and IEEE 802 1X tab 2 7 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page For menu display and how to operate refer to page 34 page 34 The settings relating to the authentication of users who can access this camera from the PC or a mobile terminal tablet device can be configured on this ...

Page 111: ...h Select On or Off to determine whether or not to authenticate the users Default On Guest User Select whether or not to set Guest User If you select Use you can set which functions are available or unavailable for guest users for whom user authentication has not been performed Default Not use Authentication Set the user authentication method Operating Instructions 111 2 Settings ...

Page 112: ...ord By clicking the Delete button on the right you can delete the selected user User name 1 to 32 characters Enter a user name Available number of characters 1 32 characters Unavailable characters Default None blank Note When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Password 8 to 32 characters Retype password Enter a ...

Page 113: ... image displayed in the live view setting permissions Refresh Rate JPEG format image refresh interval setting permissions page 13 Snap shot Snap shot operation permissions page 14 Playback of recording Log disp Log operation permissions page 13 Manual rec Delete rec SD memory card save delete permissions page 13 Brightness Brightness setting permissions page 13 2 7 2 Configure the settings relatin...

Page 114: ...een set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 110 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The regis...

Page 115: ...witch Available number of characters 1 32 characters Unavailable characters Password Retype password Enter the password to access the authentication LAN switch Available number of characters 4 32 characters Unavailable characters CA Certificate Certificate install Install the root CA Certificate Do not include the intermediate CA Certificate Installation is possible only when Off is selected for I...

Page 116: ...ations Remarks Data format Format PEM or PFX Extension pem or pfx Key size bit 1024 1536 2048 3072 4096 Max number of certificates included in the PEM format 6 pc Max size of certificate including intermediate CA Certificate Approx 10 kB Private key or Client Certificate including private key Password Enter the password if the private key is encrypted or the password is set for Client Certificate ...

Page 117: ...on 2 Click the Browse button of Private key or Client Certificate including private key and select a private key or Client Certificate that includes Private key 3 Enter the password if the private key is encrypted or the password is set for Client Certificate for the PFX method Leave password blank when not encrypted 4 Click the Execute button to start installation installed will be displayed for ...

Page 118: ...thout authentication It disables IEEE 802 1X and enables access to the camera If the Client Certificate includes intermediate CA Certificate the Client Certificate needs to come first then the intermediate CA Certificate When a certificate over 10 kbyte is installed no error will be displayed during installation However an error may occur at the time of connection 118 Operating Instructions 2 Sett...

Page 119: ...he Network tab on the Network page For menu display and how to operate refer to page 34 page 34 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS Operating Instruction...

Page 120: ...g the DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address ...

Page 121: ...ddress of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Auto Primary...

Page 122: ...r data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 Mbps full duplex 10M Half 10 Mbps half duplex Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when view...

Page 123: ...ed without time limitation and camera images can be opened Refer to the network administrator for the addresses of each server The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and Network Address Translation NAT have this function This function is to be set in a router To access the camera via the Internet by connecting the camera to a route...

Page 124: ...e refer to page 34 page 34 The settings related to SMTP E mail NTP UPnP HTTPS DDNS SNMP QoS can be configured in this section You can move to the setting page of a setting item by clicking the corresponding link for that setting item 2 8 2 1 Configure the settings related to sending E mails 124 Operating Instructions 2 Settings ...

Page 125: ...P is selected for Type enter the IP address or the host name of the POP server Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 1...

Page 126: ...gn the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address VMD Notify by e mail when motion is detected SCD Notify by e mail when scene change is detected Command alarm Notify by e mail when a command alarm is entered Diag When a notification of the remaining capacity of SD memory card has been provided When the SD memor...

Page 127: ...setting the following characters in the E mail body there is a VMD alarm occurrence at the time 19 13 24 E mail body settings p alarm occurred at t Sent E mail body A VMD alarm occurred at 19 13 24 When the body of the email is empty the language that the email is sent in is determined by Menu language of Basic If Japanese is specified email is sent in Japanese If another language is specified ema...

Page 128: ...ins the NTP server address from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 119 NTP server address When Manual is selected for NTP server addr...

Page 129: ... the port forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if a...

Page 130: ...Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registe...

Page 131: ... available Default HTTP HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Note After changing the connection setting access the camera again by after waiting a while according to the changed setting http...

Page 132: ...Japan Service Select the DDNS service to determine whether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 com...

Page 133: ...ame to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function with SNMPv1 v2 it is necessary to enter a community name When no community name is entered the SNMP function will not work Do not set a community name that can easily be guessed Example public SNMPv3 User name Set the SNMPv3 user name Available number of characters Empty fie...

Page 134: ... 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 2 8 2 7 Configure the QoS settings The settings relating to the Diffserv function and shaping of stream are configured in this section Diffserv The Diffserv function can be used to set the priority of image data sent from ro...

Page 135: ...e whether or not to control the H 265 image data so that it does not burst It is effective in situations such as when a network device loses video data from the camera but the video display may be delayed Off Disables the shaping of stream function On Enables the shaping of stream function Default Off Note If you are concerned about delays of the video display select Off Operating Instructions 135...

Page 136: ...ration of the connection protocol Access to the cameras using the HTTPS protocol Application for the approval by CA Certificate Authority Issue of the CA certificate Generation of CSR Certificate Signing Request Installation of the CA certificate Generation of the self signed certificate When using the CA certificate When using the self signed certificate A B C D E Generation of the CRT key SSL en...

Page 137: ...refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation time date of the generated key will be displayed on Current CRT key Note To change or update the generated CRT key perform step 1...

Page 138: ...te Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name Omission is OK 128 charact...

Page 139: ...ted Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate installed The self signed certificate has already been generated and the CA certi...

Page 140: ...open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters ...

Page 141: ...the PEM format 2 8 3 4 Installation of the CA certificate IMPORTANT If the CSR file is not generated it is impossible to install the CA certificate For the installation of the CA certificate the CA certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the CA certificate file and click the Open button T...

Page 142: ...ertificate before it expires The expiration date of the CA certificate can be checked by double clicking the CA certificate file issued by CA 2 8 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port numb...

Page 143: ...om 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 When the camera is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed IMPORTANT...

Page 144: ...the security alert window will be displayed each time the camera is accessed When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security certificate again When the camera access is open to the Internet enter the address name or host name to access via the Inter...

Page 145: ... Certificate Note If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 145 2 Settings ...

Page 146: ...cal machine is selected for Store Location and the Next button is clicked the dialog window saying Do you want to allow this app to make changes to your device will be displayed In this case click the Yes button 6 Select Place all certificates in the following store and click Browse 146 Operating Instructions 2 Settings ...

Page 147: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 147 2 Settings ...

Page 148: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 148 Operating Instructions 2 Settings ...

Page 149: ...om for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses ar...

Page 150: ...ce server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server ide...

Page 151: ...ally Global IP Address Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP page 129 must be enabled for the camera and for the router Default Normal Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for Service and click the Set ...

Page 152: ...s until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL...

Page 153: ...r of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the period and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the foll...

Page 154: ...ice Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the period and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names 154 Operating Instructions 2 Settings ...

Page 155: ... it is possible to configure the settings relating to schedules as follows VMD permission SCD permission Access permission SD memory recording Scene file Allow e mail transmission Reboot Schedule 5 only The Schedule page has only the Schedule tab Operating Instructions 155 2 Settings ...

Page 156: ...the period of the schedule Schedule settings are not required when continuously using VMD SCD permission The SCD function will be active during the period of the schedule Schedule settings are not required when continuously using SCD Access permission Users whose access level is set to 2 Camera control and 3 Live only on the User auth tab page 110 can access the camera only in the period of schedu...

Page 157: ... quality settings of Scene file 4 at the designated time in the schedule Once designated time in the schedule is over the image quality setting is set to Scene file is not applied E mail permission While the schedule is set e mail notification is sent when alarm is input Reboot The camera reboots at the scheduled time Can only be selected with Schedule 5 Note Select On for User auth on the User au...

Page 158: ...e 2 Check the check box of the desired day of the week of Schedule The selected day of the week will be validated for the schedule 3 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 158 Operating Instructions 2 Settings ...

Page 159: ...4 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 159 2 Settings ...

Page 160: ...2 9 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 160 Operating Instructions 2 Settings ...

Page 161: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 161 2 Settings ...

Page 162: ...e the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Latest 100 When clicking Latest 100 the latest 100 system logs will be displayed Next 100 When clicking Next 100 the next 100 system logs will be displayed Number of pages display Th...

Page 163: ... be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note The latest firmware upgrade is posted on our website When using the camera in Japan https sol panasonic biz security support index html When u...

Page 164: ...t required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary s...

Page 165: ...l be displayed Status The registration status for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Operating Instructions 165 2 Settings ...

Page 166: ...y Displays the remaining capacity and total capacity of the SD memory card This is the same information that is displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for can...

Page 167: ...rd logs can be saved to the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs Note Refer to our website https security panasonic com training_support support info for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check 2 ...

Page 168: ...estoring settings data and saving logs can be configured in this section Backup Setup data Click the Execute button to backup the setup data of the camera to a PC Scene file Click the Execute button to backup the scene files of the camera to a PC Logs Click the Execute button to backup the log data of the camera to a PC IMPORTANT When backing up settings or logs creating the backup files takes tim...

Page 169: ...ill fail because or reasons such as transmission disconnections In this case restore setup data files again Note Restore operations for setup data are not applied to HTTPS related settings Scene file Press the Browse button and select the scene files to restore Click the Execute button to start restoring Do not perform operations until the restoration is complete Make sure to set the file name of ...

Page 170: ...If you cannot display the website access our website https security panasonic com training_support support qr_sp_select 170 Operating Instructions 2 Settings ...

Page 171: ...igured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Err...

Page 172: ...om the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly Error indications relating to NTP Categ...

Page 173: ...s The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth Error indications relating to login errors Category Indication Description Login failure User name The user name of the user who failed to log in will be displayed when On is selected for User auth If the user is no...

Page 174: ...e DNS settings are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured corr...

Page 175: ...indows command prompt ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the IP Setting Software confirm the came...

Page 176: ...se Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 151 Did you access http while using the HTTPS function To use the HTTPS...

Page 177: ... 149 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information f...

Page 178: ... access from a PC For tablet devices Is the URL correct Check if the URL is entered correctly 16 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Advanced tab and access the camera again 130 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to ente...

Page 179: ...nternet Explorer The Internet Options window will be displayed 2 Click the Settings button in the Browsing history section on the General tab and then select Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files tab on the Website Data Settings window The image is not being refreshed Depending on the version of your browser there might be diffi...

Page 180: ...e Is the viewer software installed on the PC Confirm that the viewer software Network Camera View 5S is installed 4 Is Real time selected for Alarm status update mode 50 No image is displayed on the Live page Press the F5 key on the keyboard of the PC or click the Live button 12 Shortcut icon of the camera is not displayed on Network of the PC Is the Windows component of UPnP added Add the compone...

Page 181: ...ing screen in the browser You may not be using Internet Explorer with administrator rights After shutting down all of the open Internet Explorer windows and tabs restart Internet Explorer by right clicking the Internet Explorer icon in the Start menu and selecting Run as Administrator In the Name of the destination directory for downloaded images settings specify a directory that general users can...

Page 182: ...o Module from Panasonic Corporation Select Allow The following message is displayed on the information bar This webpage wants to install the following add on nwcv5Ssetup exe from Panasonic Corporation Select Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up windo...

Page 183: ...ck Display settings and then move the slider of Change the size of text apps and other items to 100 Recommended Select Landscape of Orientation When using Windows 8 1 Right click on the desktop click Screen resolution Make text and other items lager or smaller and then move the slider of Change the size of all items to Smaller so that the screen becomes the recommended size Operating Instructions ...

Page 184: ...asonic i PRO Sensing Solutions Co Ltd 2020 Panasonic i PRO Sensing Solutions Co Ltd Fukuoka Japan For U S and Canada Panasonic i PRO Sensing Solutions Corporation of America 800 Gessner Rd Suite 700 Houston TX 77024 https www security us panasonic com Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 1 877 495 0580 https www panasonic com ca PGQP2976ZA N0520 0 ...