Panasonic WV-U2500 Series, Operating Instructions Manual

Page 1: ...WV U2142L WV U1542L WV U2542L The model number is abbreviated in some descriptions in this manual This manual covers the models WV U2500 Series WV U2542L WV U2540L WV U2532L WV U2530L WV U1500 Series...

Page 2: ...erations using Internet Explorer 11 is described in this document The default settings of some of the stream related settings vary as follows depending on the language setting of the browser selected...

Page 3: ...bed as Windows 8 1 Internet Explorer 11 is described as Internet Explorer microSDXC microSDHC microSD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP...

Page 4: ...hird parties Refer to Parts and functions section in the Installation Guide for more information about initializing the camera It is recommended to change the password periodically Do not use the pass...

Page 5: ...click the Viewer Software button the installation screen for Viewer Software which is required for viewing camera images is displayed Follow the on screen instructions and install the software When d...

Page 6: ...4 Alarm Configure the details for SD memory recording conditions 44 2 3 2 5 Alarm configure the mail notifications and mail server 44 2 3 2 6 Schedule Configure SD recording schedule function type set...

Page 7: ...tings Advanced 124 2 8 2 1 Configure the settings related to sending E mails 124 2 8 2 2 Configure the settings relating to the NTP server 127 2 8 2 3 Configure the UPnP settings 129 2 8 2 4 Configure...

Page 8: ...3 Others 171 3 1 About the displayed system log 171 3 2 Troubleshooting 175 8 Operating Instructions Table of Contents...

Page 9: ...Pv6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address b...

Page 10: ...ted for User auth the authentication window will not be displayed before displaying live images for the user name and password entries 4 Click the OK button after entering the user name and the passwo...

Page 11: ...ages of the stream improve by performing either of the following Lower the bit rate of the stream being recorded on the SD memory card Monitor live images of other stream or JPEG live images The maxim...

Page 12: ...r is set to Use page 110 Even in the above case the Login button will not be displayed if Host auth is set to On and the camera browser is opened from a host with administrator rights B If login fails...

Page 13: ...tness is adjustable from 0 to 255 Click the button to make the image brighter or click the button to make the image darker If you click the Normal button the display will be reset to default Rec on SD...

Page 14: ...ot picture due to the network environment the snap shot picture may not be displayed If the image capture size specified for JPEG cannot be obtained JPEG images are displayed with the image capture si...

Page 15: ...splayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User...

Page 16: ...played by the Firefox browser and a JPEG format image is displayed by the standard browser IMPORTANT When the authentication window is displayed enter the user name and password To enhance the securit...

Page 17: ...cam ds When the resolution is changed by the resolution control the displayed resolution changes but the image size remains the same When the HTTP port number is changed from 80 enter http IP address...

Page 18: ...obile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser and a JPEG format image is displayed by the standard browser IMPORTANT When the authenticatio...

Page 19: ...Dynamic function page 73 about the super dynamic function On The super dynamic function will work Off The super dynamic function will not work Default On Note When the following are observed dependin...

Page 20: ...tio For further information refer to our website https security panasonic com training_support support info Control No C0124 WV U2540L WV U2530L WV U2140L WV U2130L WV U1130 The maximum zoom ratio for...

Page 21: ...emely bright or reflective when viewing through windows when the dome cover is in a location where it can easily become dirty locations where there is not much contrast such as a white wall when there...

Page 22: ...ometimes solve this problem Depending on the tablet device in use or its contract plan it may be impossible to access 1 Only operable by users whose access level is 1 Administrator 2 Only operable by...

Page 23: ...ec on SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 12 while images are bei...

Page 24: ...alarm occurrence Save images on the SD memory card When an alarm occurs images H 265 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD...

Page 25: ...ence to the HTTP servers registered in advance Up to 5 HTTP servers can be registered as recipients of alarm notifications The URL sent to HTTP servers with alarm notifications can be specified The se...

Page 26: ...h as time and date of the alarm occurrences the image recording period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period...

Page 27: ...d Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and Schedule logs will be displayed Default A...

Page 28: ...ed Note When Off is selected for Time display format the alarm occurrence times are displayed in 24 hour time format The recording timing of logs is as follows Alarm log Alarm occurrence time and date...

Page 29: ...quired Open Internet Explorer click Tools Internet Options Security Trusted Sites Sites Register the camera address on Website of the displayed trusted windows After registration close the web browser...

Page 30: ...D memory card When the aspect ratio is 16 9 images will be displayed in 640 360 on the Playback page regardless of the image capture size of the images saved on the SD memory card Therefore images may...

Page 31: ...s playing 5s forward button Each time this button is clicked the recorded data goes forward by 5 seconds and starts playing STOP button Playback will stop and the Playback window will turn to the Live...

Page 32: ...on will be saved on the PC Video data are saved in the files of approx 20 MB When the file size of video data is more than 20 MB two or more files will be downloaded For information on playing back H...

Page 33: ...of information such as image data authentication information user name and password alarm E mail information DDNS server information etc Perform the countermeasure such as access restriction using th...

Page 34: ...age 36 for further information about this menu 2 2 2 How to operate the setup menu B A Menu buttons Setup page 1 Click the desired button in the frame on the left of the window to display the respecti...

Page 35: ...ple A B C D When completing the setting items in field A click the Set button B below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the...

Page 36: ...capture size etc of JPEG H 265 camera images can be configured on the Image page page 63 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm...

Page 37: ...itialization of the setup menu can be carried out on the Maintenance page page 162 Support button Displays the Support page The Support page contains methods to display our support website page 169 Ca...

Page 38: ...forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to auto port forwarding the port number may sometimes be changed When the number is changed it...

Page 39: ...ended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking t...

Page 40: ...for SD schedule recording alarm detection Once the settings are completed in each setup menu click the Next button to proceed The setup flow is as follows Note If you click the Next button the setting...

Page 41: ...ng H 265 page 46 Event detailed setup Configure the details of the settings in event action setup Settings of recording conditions Settings of recording conditions E mail settings Schedule settings Co...

Page 42: ...tion Alarm VMD alarm On If the VMD area is not configured the entire region is configured To configure the VMD area use the VMD area tab on the Alarm page page 100 To set the period for when VMD will...

Page 43: ...be displayed page 41 2 3 2 3 Alarm Configure the alarm function type Alarm function type setup menu The recording format of SD memory recording when an alarm occurs can be selected on this section Tr...

Page 44: ...g on the bit rate and the image capture size of the recorded stream As the selected bit rate increases the available maximum value for the pre alarm duration decreases Post alarm recording duration Se...

Page 45: ...for information about how to configure the above screen Set button If you click the Set button setup will be completed Back button If you click the Back button the video recording setup menu page 46...

Page 46: ...lick the Back button the event function type setup menu will be displayed page 41 2 3 2 7 Schedule Set SD memory recording video recording setup menu Here SD memory recording is configured according t...

Page 47: ...ate fps 1 3 5 7 5 10 12 20 25 30 QVGA 128 256 256 256 256 256 256 256 384 VGA 256 384 384 384 384 384 384 512 512 1280 960 512 768 768 768 768 1024 1024 1024 1024 1600 1200 768 1024 1024 1024 1536 153...

Page 48: ...es insufficient The oldest image is the first to be overwritten Off Stops saving images on the SD memory card when the SD memory card becomes full Default Off IMPORTANT When the Overwrite setting is c...

Page 49: ...een Set button If you click the Set button setup will be completed Back button If you click the Back button the video recording setup menu will be displayed page 46 Note Video recording is not perform...

Page 50: ...on the Basic page The Basic page has the Basic tab the SD memory card tab and the Log tab 2 4 1 Configure the basic settings Basic Click the Basic tab on the Basic page For menu display and how to ope...

Page 51: ...he system operation page 127 Date time display Select On Off to determine whether or not to display the date and time on an image To hide the date and time select Off Default On Time display format Se...

Page 52: ...d the end time month week day of the week time Camera title on screen display Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character s...

Page 53: ...ize of images characters displayed on the screen may be cut off After completing the settings confirm the result on the Live page Brightness status display Select On or Off to determine whether or not...

Page 54: ...ion button or the SD recording status indicator will be displayed in the Live page to notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the camera...

Page 55: ...or the displayed image may be seen as it is partially corrupted depending on the PC in use Refer to our support website for information of PCs for which Direct2D is selectable Our website https securi...

Page 56: ...es Skip can be selected for frame skip by right clicking on the Live page The value selected here will revert to Off when the browser is closed Viewer software nwcv5Ssetup exe Contrast enhancement RGB...

Page 57: ...on of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 Default 50 Note Notification will be provided each time the remaining capacity goes...

Page 58: ...remaining capacity of the SD memory card is low old images may be deleted in order to prepare to save new images Recording stream Recording format Select the type of image data to be recorded on the S...

Page 59: ...memory card from the following Alarm input Saves images at an alarm occurrence Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule page 155 Available only...

Page 60: ...memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain alarm images Save obtain images saved manua...

Page 61: ...n the SD memory card as indications For possible duration of stream images H 265 that can be saved on the SD memory card refer to our website below https security panasonic com training_support suppor...

Page 62: ...me of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream are to be downloaded For example enter C alarm to des...

Page 63: ...mode Select an image to be displayed on the Live page U154x U254x U114x U214x 16 9 30fps mode 16 9 25fps mode U153x U253x U113x U213x 16 9 30fps mode 4 3 30fps mode 16 9 25fps mode 4 3 25fps mode Def...

Page 64: ...0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps When 25fps mode is selected for Image capture mode 0 08fps 0 17fps 0 28fps 0 42fps 1fps 2 1fps 3 1fps 4 2fps 5fps 8 3fps 1...

Page 65: ...e 2560 1440 1920 1080 640 360 320 180 1920 1080 640 360 320 180 Default JPEG 1 2560 1440 JPEG 2 640 360 U153x U253x U113x U213x Image capture mode JPEG 1 JPEG 2 16 9 30fps mode 16 9 25fps mode 1920 10...

Page 66: ...set to 90 or 270 the following settings for Stream 1 cannot be set simultaneously U154x U254x U114x U214x Image capture size 2560x1440 Frame rate 20fps or more GOP control On Advanced Stream 1 Stream...

Page 67: ...stream images When On is selected stream images may not be displayed depending on the number of the concurrent access user etc When On is selected only IPv4 access is available Image capture size Sele...

Page 68: ...s 8 3fps 12 5fps 20fps 25fps Default Stream 1 30fps Stream 2 and Stream 3 15fps Note If On is selected for Stream 2 or Stream 3 the maximum frame rate changes as follows depending on the setting of Im...

Page 69: ...ures used the bit rate may be lower than the configured value Check the transmission of images after changing settings Image quality Select the image quality of H 265 images from the following For Con...

Page 70: ...e changes The smaller the frame rate value the longer the refresh interval When the frame rate is the value set in Frame rate the refresh interval is at Max 16s Transmission type Select the transmissi...

Page 71: ...it 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting stream images via the internet the transmitted image sometimes may not be displayed depending...

Page 72: ...gure the settings relating to image quality The setup menu will be displayed in a newly opened window page 73 Zoom Focus adjustment WV U2542L WV U2532L WV U1542L WV U1532L WV U2142L WV U2132L WV U1142...

Page 73: ...espective item and enable detailed settings Click the mark on the left of an expanded item to return to the screen displayed before the item was expanded Example Super dynamic SD Super Dynamic SD Supe...

Page 74: ...the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker area...

Page 75: ...efault brightness setting Default 64 Maximum gain Adjusts the maximum gain When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter If you...

Page 76: ...trol mode is set to Indoor scene 50 Hz a shorter time than Max 1 100s cannot be set Day Night IR Day Night IR Select switching between the color mode and the black white mode from the following U254x...

Page 77: ...such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction The color mode and the black white mode may...

Page 78: ...This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K Default ATW1 Note Under the following conditions color may not...

Page 79: ...auto contrast adjust function Off Stops the auto contrast adjust function Default On Note When On is selected for Intelligent auto this setting is not available Fog compensation Select On or Off to d...

Page 80: ...ly under the condition of low illuminance If you move the slider in the direction the noise reduction effect is strengthened There may be many afterimages If you move the slider in the direction the n...

Page 81: ...e file displayed in Scene file 2 5 4 2 Set mask areas This explains how to mask an area of the image and adjust brightness When setting the mask area set Super Dynamic SD to Off 1 Display the Image ad...

Page 82: ...vided into 48 8 6 4 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 5 Click the End button after completing masking a...

Page 83: ...WV U2542L WV U2532L WV U1542L WV U1532L WV U2142L WV U2132L WV U1142 WV U1132 Configure mask area settings with a zoom ratio of x1 0 used for extra zoom The mask area operatesin the mask position of z...

Page 84: ...ettings of the Image capture mode If you click the button or button of Manual zoom adjustment Zoom ratio designation cannot be operated To perform Zoom ratio designation click the Load button or the b...

Page 85: ...longer interval than Max 1 25s Max 2 25s Max 4 25s Max 6 25s Max 10 25s or Max 16 25s is selected for Maximum shutter completing auto focus may take a long time In the following locations or with the...

Page 86: ...Image Privacy tab of the Image page Page 72 It is possible to adjust the angular field of view using the extra zoom function Click this button to adjust the zoom ratio to the Wide side Click this butt...

Page 87: ...the Setup button of Privacy zone on the Image quality tab of the Image page page 72 When there is a zone that you do not want to display set the zone as a privacy zone is filled with gray Up to 8 priv...

Page 88: ...button Click this button to close the Privacy zone setup menu IMPORTANT The privacy zone may move out of alignment if the settings for Image capture mode of the Image tab or Image rotation of the Bas...

Page 89: ...quality of other areas The VIQS setting is available only for H 265 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 265 images are selected under Stream you can...

Page 90: ...etermine whether or not to activate the VIQS function for the transmitted Stream 2 images The VIQS Stream 2 images can be confirmed with the Confirm button Default Off Stream 3 Select On or Off to det...

Page 91: ...vel the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of Stream 1 Stream...

Page 92: ...tton under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera If the larger range is specified the output bit rate...

Page 93: ...age 100 SCD alarm When clicking SCD the SCD area tab will be displayed page 102 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the functio...

Page 94: ...played in a newly opened window page 95 Alarm image recording SD memory card Click SD memory card setup to display the setup menu that can configure the settings relating to recording images on an SD...

Page 95: ...ting to alarm E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 94 Refer to page 124 for information on configuration for these settings Operat...

Page 96: ...ng to an SD memory card when an alarm occurs Click SD memory card setup of Camera action on alarm on the Alarm tab of the Alarm page page 94 Refer to page 57 for information on configuration for these...

Page 97: ...ocol notification when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 94 Refer to page 106 for information on configurati...

Page 98: ...garded as an alarm IMPORTANT The alarm occurrence indication button page 12 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed at an...

Page 99: ...s clicked the whole area will become the VMD area and 1 White will beautomatically applied to Area Status Select On or Off to determine whether or not to perform video motion detection On Performs vid...

Page 100: ...small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic ala...

Page 101: ...isplayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting...

Page 102: ...nce or when receiving a command alarm as well Depending on the network environment notification may be delayed even when Real time is selected for Status update mode on the Basic tab of the Basic page...

Page 103: ...Small Middle or Large which specifies how much of change in the area set in SCD area to be detected Default Middle Detection sensitivity Adjust the SCD sensitivity in the SCD area and select from Ver...

Page 104: ...e displayed The Status will become On 2 Adjust Detection area and Detection sensitivity selecting the pull down menu Refer to page 102 for further information about the Detection sensitivity and Detec...

Page 105: ...applied 2 6 7 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page For menu display and how to operate refer to page 34 page 34 The se...

Page 106: ...her or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a n...

Page 107: ...checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol...

Page 108: ...TTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default http Example of...

Page 109: ...e network at the time of HTTP alarm notification For Address 1 to Address 5 a total of 256 characters can be entered for the address including http and Notification data Make sure to enter a slash as...

Page 110: ...s 3 tabs the User auth tab the Host auth tab and IEEE 802 1X tab 2 7 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page For menu displa...

Page 111: ...Select On or Off to determine whether or not to authenticate the users Default On Guest User Select whether or not to set Guest User If you select Use you can set which functions are available or una...

Page 112: ...rd By clicking the Delete button on the right you can delete the selected user User name 1 to 32 characters Enter a user name Available number of characters 1 32 characters Unavailable characters Defa...

Page 113: ...image displayed in the live view setting permissions Refresh Rate JPEG format image refresh interval setting permissions page 13 Snap shot Snap shot operation permissions page 14 Playback of recording...

Page 114: ...en set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 110 for further...

Page 115: ...itch Available number of characters 1 32 characters Unavailable characters Password Retype password Enter the password to access the authentication LAN switch Available number of characters 4 32 chara...

Page 116: ...tions Remarks Data format Format PEM or PFX Extension pem or pfx Key size bit 1024 1536 2048 3072 4096 Max number of certificates included in the PEM format 6 pc Max size of certificate including inte...

Page 117: ...n 2 Click the Browse button of Private key or Client Certificate including private key and select a private key or Client Certificate that includes Private key 3 Enter the password if the private key...

Page 118: ...hout authentication It disables IEEE 802 1X and enables access to the camera If the Client Certificate includes intermediate CA Certificate the Client Certificate needs to come first then the intermed...

Page 119: ...e Network tab on the Network page For menu display and how to operate refer to page 34 page 34 The following information is required to configure the network settings Contact the network administrator...

Page 120: ...the DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP addres...

Page 121: ...dress of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS W...

Page 122: ...data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Ful...

Page 123: ...d without time limitation and camera images can be opened Refer to the network administrator for the addresses of each server The port forwarding function changes a global IP address to a private IP a...

Page 124: ...refer to page 34 page 34 The settings related to SMTP E mail NTP UPnP HTTPS DDNS SNMP QoS can be configured in this section You can move to the setting page of a setting item by clicking the correspo...

Page 125: ...is selected for Type enter the IP address or the host name of the POP server Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the unde...

Page 126: ...n the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address VMD Notify by e mail when motion is detected SCD Notify by e mai...

Page 127: ...etting the following characters in the E mail body there is a VMD alarm occurrence at the time 19 13 24 E mail body settings p alarm occurred at t Sent E mail body A VMD alarm occurred at 19 13 24 Whe...

Page 128: ...ns the NTP server address from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP...

Page 129: ...the port forwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is change...

Page 130: ...elf signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute butto...

Page 131: ...available Default HTTP HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23...

Page 132: ...apan Service Select the DDNS service to determine whether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Updat...

Page 133: ...me to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function with SNMPv1 v2 it is necessary to enter a community name When no community n...

Page 134: ...0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 2 8 2 7 Configure the QoS...

Page 135: ...whether or not to control the H 265 image data so that it does not burst It is effective in situations such as when a network device loses video data from the camera but the video display may be dela...

Page 136: ...ation of the connection protocol Access to the cameras using the HTTPS protocol Application for the approval by CA Certificate Authority Issue of the CA certificate Generation of CSR Certificate Signi...

Page 137: ...efresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Click the Execute button The generation of CRT key will b...

Page 138: ...e Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64...

Page 139: ...ed Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displ...

Page 140: ...pen the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing R...

Page 141: ...he PEM format 2 8 3 4 Installation of the CA certificate IMPORTANT If the CSR file is not generated it is impossible to install the CA certificate For the installation of the CA certificate the CA cer...

Page 142: ...rtificate before it expires The expiration date of the CA certificate can be checked by double clicking the CA certificate file issued by CA 2 8 3 5 Configuration of the connection protocol 1 Select H...

Page 143: ...m 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 When the camera is in a local network configure the proxy server setting...

Page 144: ...he security alert window will be displayed each time the camera is accessed When the address or host name of the camera is changed the security alert window will be displayed each time the camera is a...

Page 145: ...Certificate Note If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Right click iexplore under C Program Files Inter...

Page 146: ...al machine is selected for Store Location and the Next button is clicked the dialog window saying Do you want to allow this app to make changes to your device will be displayed In this case click the...

Page 147: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 147 2 Settings...

Page 148: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 148 Operating Instructions 2 Settings...

Page 149: ...m for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global...

Page 150: ...e server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or cam...

Page 151: ...lly Global IP Address Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case...

Page 152: ...until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in...

Page 153: ...of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the period and the hyphen Default None blank Note Refer to the network administr...

Page 154: ...ce Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the period and the hyphen Default None blank Note Refer to th...

Page 155: ...it is possible to configure the settings relating to schedules as follows VMD permission SCD permission Access permission SD memory recording Scene file Allow e mail transmission Reboot Schedule 5 onl...

Page 156: ...he period of the schedule Schedule settings are not required when continuously using VMD SCD permission The SCD function will be active during the period of the schedule Schedule settings are not requ...

Page 157: ...quality settings of Scene file 4 at the designated time in the schedule Once designated time in the schedule is over the image quality setting is set to Scene file is not applied E mail permission Whi...

Page 158: ...2 Check the check box of the desired day of the week of Schedule The selected day of the week will be validated for the schedule 3 To designate time select the desired hour and minute from the pull d...

Page 159: ...4 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 159 2 Settings...

Page 160: ...2 9 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 160 Operating Instructions 2 Settings...

Page 161: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 161 2 Settings...

Page 162: ...the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the came...

Page 163: ...be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the...

Page 164: ...required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it comp...

Page 165: ...be displayed Status The registration status for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Po...

Page 166: ...Displays the remaining capacity and total capacity of the SD memory card This is the same information that is displayed in Remaining capacity of the SD memory card information on the SD memory card t...

Page 167: ...d logs can be saved to the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs Note Refer to our website https...

Page 168: ...storing settings data and saving logs can be configured in this section Backup Setup data Click the Execute button to backup the setup data of the camera to a PC Scene file Click the Execute button to...

Page 169: ...ll fail because or reasons such as transmission disconnections In this case restore setup data files again Note Restore operations for setup data are not applied to HTTPS related settings Scene file P...

Page 170: ...If you cannot display the website access our website https security panasonic com training_support support qr_sp_select 170 Operating Instructions 2 Settings...

Page 171: ...gured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configure...

Page 172: ...m the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update set...

Page 173: ...The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth Error indication...

Page 174: ...DNS settings are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notific...

Page 175: ...ndows command prompt ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer conn...

Page 176: ...e Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to acces...

Page 177: ...149 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetca...

Page 178: ...access from a PC For tablet devices Is the URL correct Check if the URL is entered correctly 16 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS...

Page 179: ...ternet Explorer The Internet Options window will be displayed 2 Click the Settings button in the Browsing history section on the General tab and then select Every time I visit the webpage for Check fo...

Page 180: ...Is the viewer software installed on the PC Confirm that the viewer software Network Camera View 5S is installed 4 Is Real time selected for Alarm status update mode 50 No image is displayed on the Li...

Page 181: ...ng screen in the browser You may not be using Internet Explorer with administrator rights After shutting down all of the open Internet Explorer windows and tabs restart Internet Explorer by right clic...

Page 182: ...Module from Panasonic Corporation Select Allow The following message is displayed on the information bar This webpage wants to install the following add on nwcv5Ssetup exe from Panasonic Corporation...

Page 183: ...k Display settings and then move the slider of Change the size of text apps and other items to 100 Recommended Select Landscape of Orientation When using Windows 8 1 Right click on the desktop click S...

Page 184: ...sonic i PRO Sensing Solutions Co Ltd 2020 Panasonic i PRO Sensing Solutions Co Ltd Fukuoka Japan For U S and Canada Panasonic i PRO Sensing Solutions Corporation of America 800 Gessner Rd Suite 700 Ho...