Symptom
Cause/solution
Reference pages
No image is displayed.
•
Is the viewer software installed on the PC?
Install the viewer software on a PC.
•
When performing a recording of a stream with a high
bit rate on the SD memory card, there may be cases
where live image of the same stream cannot be
displayed.
When it is necessary to display the live images of the
stream, improve by performing either of the
following.
–
Lower the bit rate of the stream being recorded
on the SD memory card.
–
Monitor live images of other stream or JPEG live
images.
No image is displayed. / Older
images or logs are displayed.
•
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1.
Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2.
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] tab on the [Website
Data Settings] window.
-
The image is not being
refreshed.
•
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
Basic Information
•
Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
-
No image is displayed (or too
dark).
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
Images are displayed washed
out.
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
Flicker appears on the
screen.
•
When flicker occurs frequently, select “Indoor
scene” for “Light control mode”.
Operating Instructions
179
3 Others
