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Is the air inlet or the HEPA composite filter clogged with dust or
the like?
If you do not like the smell of chlorine, switch to ”Air volume”
and adjust the electrolysis strength to ”Low”. (Page 15)
Chlorine is smelt.
That is because hypochlorous acid decomposes dirt and odor.
The air coming out from
the air outlet smells bad.
Are the tray and sterilization filter dirty, or are you not using
new tap water?
Clean the tray, sterilization filter and tank (Pages 21, 23 and 24)
and refill with new tap water. (Page 16~18)
If you use the product in such environments, it is recommended
to open the air ventilation system or open the windows to
ventilate the room at the same time. If there is still strong odor
to be blown out after the maintenance , please replace the
HEPA composite filter, even if the filter replacement cycle is
not reaches.
Has the product ever been used in a room with strong odor?
If the product is used in a room with strong odor such as aromatic
smell, cigarette smoke or barbecue smell, the filter replacement
period may be shortened.
Water in the tank does
not decrease.
Is there incrustation or dust accumulated on the sterilization
filter assembly?
Remove the incrustation and dust. (Page 24)
Clean the filter. (Page 21, 22)
When the humidity is high or it's cold, the water in the tank
decreases slowly.
Is the humidity high or the room temperature low?
A ”puchee” sound is heard.
This is the sound of supplying water from the tank.
It is not abnormal. Please continue to use the product.
Clean it (Page 22).
If the situation persists, replace the filter with a new one.
Is the product or HEPA composite filter dirty?
Please confirm the following
Possible situation
TROUBLESHOOTING
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A sound is heard from
around the tray.
To prevent salt adhesion, the automatic salt tablet adding
assembly works automatically.
A ”clatter” sound is heard
from around the automatic
salt tablet adding assembly
Check whether the sterilization filter is securely installed.
Remove the tray. First remove the sterilization filter, and then
reinstall it correctly.
The indicator does not
light on even after
is pressed.
Is the power plug disconnected?
Make sure the power plug is inserted into the power outlet
and press .
Even if it is full water in
the tank, the water refill
indicator is still lights on
Are the tray or tank installed properly?
Are the floater installed properly?
Please install the tray and tank properly? (Page 12, 17, 18)
Please install the floater properly? (Page 27)
