●
U11
List of error codes
The digital display shows error codes.
Check the error code, disconnect the power plug and do the following.
Action
Cause
Reconnect the power plug.
Error code
Foreign matter is adhered
to the electrode unit.
The water in the tray, the
tray or the sterilization filter
gets dirty.
Empty the tray and clean the tray and sterilization filter.
(Page 16, 23, 24)
Reinsert the power plug.
Clear any foreign objects around the electrode unit.
U12
U14
U16
Foreign objects float on
the floater.
Remove foreign objects around the floater.
Install the floater correctly.
The floater is not installed
correctly.
The slider latch (electrode
unit) is at the top position.
The main unit is tilted or
falls over.
The main unit is tilted or
falls over.
Reinsert the power plug.
Lower the electrode unit. (Page 23, 25)
Refer to “TROUBLESHOOTING” of page 31.
Refer to “TROUBLESHOOTING” of page 31.
The water in the tray is not
clean.
Reinsert the power plug.
Empty the tray and keeps the water clean. (Page 16, 23)
If the problem still persists after you have finished the above operations, please contact the dealer.
TROUBLESHOOTING
31
●
①
②
③
④
→
●
●
→
11
12
●
●
→
13
14
→
Disconnect the power plug.
Erect the product. (Wipe the water off it)
Please confirm the following
Possible situation
Even if drainage is
completed, the drain
indicator still lights on
After drainage is completed,
the drain indicator will light
on within approximately 1
week or if the water refill
indicator does not light on
the 7th time
Check whether drainage is performed while the power plug is
still inserted.
Remove the power plug before drainage.
When the water in the tray is dirty, the indicator may light on.
Drain and clean the tray.
Check whether the HEPA composite filter and sterilization filter
are not installed.
Please install the HEPA composite filter and sterilization filter.
In any other cases than the above, the electrode unit may be
abnormal or may malfunction.
(If water enters the inside, let it dry completely.)
Leave the product idle for more than half a day.
The main unit is tilted or
falls over.
During operation, the
product shuts down
intermittently.
15
Clean sign remains blue
even when the air is dirty.
Is the product placed in area where polluted air is difficult to be
cleared? (Page 6)
●
Is the room size too large for the product?
After water supply/drainage has finished (Page 16), insert
the power plug back to resume the operation.
Please contact the dealer for repair.
OTHER
INFORMATION
