63
Frequently Asked Questions
Q: How do I set up my KTC?
A: It is very simple to get your KTC out of the box and running in just a few minutes. Simply attach the stand,
plug the power adapter into the KTC and into a standard wall outlet, and power it on. Your first slide show
will automatically start to play. (Optionally, insert a memory card into the appropriate card slot on the side
of the KTC before powering on; the slideshow will display your personal photos rather than the photos
pre-loaded in the internal memory.)
Q: What memory cards can are compatible with the KTC?
A: Compatible memory cards include Secure Digital, MultiMedia Card, Compact Flash™, xD card, Memory
Stick, MemoryStick Pro, Memory Stick Duo, and Memory Stick Pro Duo (note: the Memory Stick Pro Duo
requires a SD adapter to fit properly in the KTC).
Q: I set up the KTC; why won’t it turn on?
A: Verify that the Adapter is securely connected to the KTC and plugged into a wall outlet.
Verify that the Power Switch, located in the middle of the speaker bar on the bottom of the screen, is ON
with blue light glowing.
Q: Why are the DPF screens displaying very large and sometimes part of the screen is cut off?
A: Check your Aspect Ratio setting in the TV option of the On Screen Display (OSD) menu. Be sure the
Aspect Ratio is set as
Normal
for proper DPF viewing.
(Refer to Aspect Ratio on page 30 for more
information.)
Q: I have a memory card in the KTC; why can’t I view
my photos?
A: Verify that your memory card is one of the KTC’s supported formats, and that the files on the card are
JPEG image files.
Verify that the memory card is inserted all the way into the card slot and is facing the right direction.
Follow the instructions for starting the KTC in DPF mode again. If the photos on your card still do not
display, you may want to try another card.
Note
: Some digital cameras save images in other formats. Refer to your camera’s user guide if your
photos are not JPEG files.
Q: Can I upload my own recipes into the KTC and view them through the Recipe feature?
A: No. At this time you can only use the pre-loaded recipes (i.e., bon appétit) and the additional recipe series
that can be purchased from Pandigital.
Q: Why is the picture display slower with some pictures and faster with others?
A: Higher resolution pictures load more slowly. Try using lower resolution pictures or down sampling your
images. Refer to your camera’s user guide for details on down sampling your photos.
Q: Can I insert multiple memory cards?
A:
Yes, you can insert multiple cards and a USB Flash Drive at the same time. Use the
Select Media
to
select the desired memory source for immediate viewing/listening.
Q: Why doesn’t the PanTouch Interface work when I’m in TV mode?
A: The PanTouch interface is only active when the KTC is in DPF mode. Use the remote control to access
all TV mode features and functions.
Q: Does the KTC have built-in memory?
A: Yes, it has built-in (internal) memory; the memory size depends on your model.
Q: Does the KTC support all JPEG and Motion JPEG
files?
A: No, it supports JPEG and Motion JPEG (AVI) files taken from a digital camera. The KTC may not read all
image files downloaded from the Internet or from other software graphic applications.
