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Q: What can I do if my images are getting over-cropped, or not getting cropped the way I
expected or prefer?
A: When you feed your original, always be sure you are positioning the original
straight
and
against
the left edge
of the feeder slot.
Q: What is the relationship between the orientation of my scan and the final stored image?
A: The orientation of your scanned image should be the same as the original as it was inserted
into the scanner.
Q: Why do all the images I scan have the same date when saved on the memory card?
A: The scanner does not have an internal “clock” to keep real time, so the date and time attributes
are a fixed value assigned during the production of the device. Connecting the scanner to your
computer should re-sync the date and time to the correct values.
Q: Should the scanner feel warm to the touch?
A: It is normal for the scanner to emit a small amount of heat
(around 30-45
o
C
) after prolonged
use. However, if there are strange odors coming from the scanner or the scanner feels hot to
the touch, power it off immediately and remove the cable from the scanner and the electrical
outlet or computer.
Refer to the “Important Safety Precautions” section on page 3.
Q: How do I sort the thumbnails?
Presto PageManager
A: Follow these steps to sort by name, type, size, date, author, or keyword:
Click
View
and then select
Sort
.
Select the preferred sort type.
Q: How can I improve unsatisfactory results after converting a document?
A: Unsatisfactory results may be caused by the following:
Low scanning resolution. Scan the document at a minimum of 300 DPI and black & white
(line-art).
The original document was not clear or it was a faxed page.
Multiple columns or tables were included.
Ensure the OCR language is correct in Preferences.
Q: What is the Search function used for (Windows only)?
A: You can search for folders or files by the properties you specify, including title, author,
keywords, memo and annotations. Searching the backup files is also available.
Q: How can I save images as multi-page TIFF files?
A: Follow these steps
(for Windows only):
In the
Tree Vie
w window, select the desired multiple documents.
Click the
Save As
button.
Select
TIFF-multi page (*.TIF)
under the
Save as type
option.
Enter the desired
File name
.
Please note that some programs can’t read multiple-page TIFF files correctly (i.e., Adobe
Photoshop).
PageManager
,
ACDSee
and
Windows Imaging
can
Q: What is the easiest method for attaching multiple documents in a single email?
read multiple-page TIFF
files correctly.
A:
(Windows only)
Complete the following steps
(Microsoft Outlook only)
:
In the Tree View window, select the desired multiple documents.
(Optional)
You can stack the group of selected documents by right-clicking the group and
selecting
Stack
.
Drag and drop the selected documents on the
Outlook
icon in the Application bar.
Outlook opens a new email message window with the selected documents automatically
attached.