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Installation Guide

AT-VGW-HW-3, AT-VGW-HW-10, & AT-VGW-HW-20

8

Atlona, Inc. (“Atlona”) Limited Product Warranty

Coverage

Atlona warrants its products will substantially perform to their published specifications and will 

be free from defects in materials and workmanship under normal use, conditions and service.

Under its Limited Product Warranty, Atlona, at its sole discretion, will either:
• 

repair or facilitate the repair of defective products within a reasonable period of time, restore 

products to their proper operating condition and return defective products free of any 

charge for necessary parts, labor and shipping.

OR

• 

replace and return, free of charge, any defective products with direct replacement or with 

similar products deemed by Atlona to perform substantially the same function as the original 

products.

OR

• 

refund the pro-rated value  based on the remaining term of the warranty period, not to 

exceed MSRP, in cases where products are beyond repair and/or no direct or substantially 

similar replacement products exist.

Repair, replacement or refund of Atlona products is the purchaser’s exclusive remedy and Atlona 

liability does not extend to any other damages, incidental, consequential or otherwise.
This Limited Product Warranty extends to the original end-user purchaser of Atlona products and 

is non-transferrable to any subsequent purchaser(s) or owner(s) of these products. 

Coverage Periods

Atlona Limited Product Warranty Period begins on the date of purchase by the end-purchaser. 

The date contained on the end-purchaser ‘s sales or delivery receipt is the proof purchase date.

Limited Product Warranty Terms – New Products

• 

10 years from proof of purchase date for hardware/electronics products purchased on or 

after June 1, 2013.

• 

3 years from proof of purchase date for hardware/electronics products purchased before 

June 1, 2013.

• 

Lifetime Limited Product Warranty for all cable products.

Limited Product Warranty Terms – Refurbished (B-Stock) Products and Discontinued 

Products

• 

3 years from proof of purchase date for all Refurbished (B-Stock) and Discontinued 

hardware and electronic products purchased on or after June 1, 2013.

Summary of Contents for Atlona AT-VGW-HW-20

Page 1: ...iguration and deployment of AV control systems room scheduling touch panels and AV devices such as matrix switchers Velocity VGW HW server gateways support industry standard secure data communications...

Page 2: ...s not usable at this time 3 AUDIO OUT Future feature port not usable at this time 4 MDP OUT Connect to a DisplayPort monitor to view device information such as IP address 5 HDMI OUT Connect to an HDMI...

Page 3: ...included longer rack ear to the opposite side of the AT VGW HW using the included screws U S B U S B U S B US B US B C AU DIO OU T TM VELOCITY Dual unit rack installation 1 Turn both units upside down...

Page 4: ...SB C A U D IO O U T TM V EL O CI TY USB USB USB U SB U SB C A U D IO O U T TM V EL O CI TY Flat surface 1 Turn the unit upside down a flat surface 2 Position the included mounting plates over the pre...

Page 5: ...to Etherent port 1 if no DHCP network is available Ethernet port 1 is set to static IP by default The default IP is 192 168 41 68 2 Connect included DC 19V power supply to this port and a power outlet...

Page 6: ...wser on a network computer and enter the IP address of the Ethernet port currently connected to the network or connect a mouse and keyboard to the VGW HW The Velocity Setup page will be displayed 3 Fo...

Page 7: ...he IP of my gateway Connect to a display using the HDMI port The IP will appear on the bottom right hand corner of the screen Plug a USB flash drive into one of the USB ports on the gateway After 10 s...

Page 8: ...rect or substantially similar replacement products exist Repair replacement or refund of Atlona products is the purchaser s exclusive remedy and Atlona liability does not extend to any other damages i...

Page 9: ...orized tampering with this product any repairs attempted by anyone unauthorized by Atlona to make such repairs or any other cause which does not relate directly to a defect in materials and or workman...

Page 10: ...for a particular purpose shall provide to its products under applicable law If any product to which this limited warranty applies is a Consumer Product under the Magnuson Moss Warranty Act 15 U S C A...

Page 11: ...Installation Guide AT VGW HW 3 AT VGW HW 10 AT VGW HW 20 11 Notes...

Page 12: ...ange without notice Actual products product images and online product images may vary from images shown here Toll free US International atlona com 877 536 3976 41 43 508 4321 English Declaration of Co...

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