TROUBLESHOOTING
37
This section helps identify printer conditions and problems that can often be
solved by the user. If you are unable to correct the problem contact Panduit
Technical Service at
866-871-4571
.
SYMPTOM
ACTION
POWER
Printer does not
power up properly,
and LCD does not
come on.
•
To turn printer ON, depress the power button.
•
Make sure the battery pack is fully charged.
Charge a drained battery pack for a minimum of
15 hours with LS6-ACS.
•
Plug in AC Adapter. Ensure power cord is firmly
seated into adapter.
•
Make sure battery pack plug is connected to
printer plug in battery compartment
•
Battery pack is worn out or damaged. Try a new
charged battery pack. (LS6-BP).
PRINTING
Not printing.
•
Make sure printer:
1. Is turned ON
2. Has ribbon cartridge properly loaded
3. Ribbon cartridge locked in place
4. Label mandrel seated properly
5. Labels positioned in feed mechanism correctly
•
Remove ribbon cartridge and clean print
mechanism with provided cleaning card.
Too Big!
•
Tool too large for label print on area. Adjust size
of tool or text font size within tool to fit on label.
Media is not
advancing properly
in the printer.
•
Ribbon knob not locked. Rotate ribbon knob into
locked position.
•
Label jam in printer. Label is caught in print
mechanism.
•
To clear jam:
1. Turn printer power OFF.
2. Open label door.
3. Detach any printed labels w/cutter.
4. Open ribbon lock knob.
5. Remove unprinted labels from the printer.