Paradyne 1823, User Manual

Page 1: ...1823 VoIP Gateway User s Guide Document Number 1823 A2 GB20 00 May 2005 ...

Page 2: ...stributor locations or Paradyne worldwide office locations use one of the following methods Internet Visit the Paradyne World Wide Web site at www paradyne com Be sure to register your warranty at www paradyne com warranty Telephone Call our automated system to receive current information by fax or to speak with a company representative Within the U S A call 1 800 870 2221 Outside the U S A call 1...

Page 3: ...ctrical consultant to determine whether or not this phenomenon exists and if necessary implement corrective action prior to interconnecting the products 7 Input power to this product must be provided by one of the following 1 a UL Listed CSA certified power source with a Class 2 or Limited Power Source LPS output for use in North America or 2 a certified transformer with a Safety Extra Low Voltage...

Page 4: ... to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications...

Page 5: ...sword 15 4 2 2 Add User 15 4 2 3 Delete User 17 4 3 WAN SETUP 18 4 3 1 Static IP address 20 4 3 2 DHCP Mode 21 4 3 3 PPPoE 21 4 4 LAN IPADDRESS 22 4 5 SAVE 24 4 6 ERASE 24 4 7 REBOOT 25 CHAPTER 5 ADVANCED CONFIGURATION 26 5 1 VOIP QOS 26 5 2 NAT PORT REDIRECT 26 5 3 SYSTEM STATISTICS 28 5 3 1 Interface Statistics 28 5 3 2 TCP IP 29 5 3 3 DHCP Lease 30 CHAPTER 6 VOIP 32 6 1 SIP CONFIGURATION 32 6 1...

Page 6: ... PHONE OPERATIONS 45 NORMAL CALL HOLD 45 CONSULTATION CALL HOLD 45 CALL RESUME 45 CALL SWITCH 45 CALL WAITING 45 CALL TRANSFER 45 CLIR CALLER ID RESTRICTION 45 CFU CALL FORWARD UNCONDITIONAL 45 APPENDIX C GLOSSARY 46 6 May 2005 1823 A2 GB20 00 ...

Page 7: ...alls The 1823 solves your entire network and telephony needs in one integrated unit which reduces space requirements and the cost of hardware and cabling 05 17658 P O W E R P H O N E 1 P H O N E 2 L A N 1 L A N 2 L A N 3 W A N 1800 VoIP Gateway 1 2 Features z Supports Voice over IP VoIP z Uses a standard telephone to make Internet calls with low charges z Use just one IP address to access the Inte...

Page 8: ...1823 VoIP Gateway PSTN IP Ethernet VoIP Trunking Gateway Proxy Server 1823 FXS DSL Cable Modem 05 17659 VoIP DSL Cable Modem PO WE R PH ON E1 PH ON E2 LA N1 LA N2 LA N3 WA N 1800 VoIP Gateway FXS Ethernet 1823 FXS PO WE R PH ON E1 PH ON E2 LA N1 LA N2 LA N3 WA N 1800 VoIP Gateway FXS 8 May 2005 1823 A2 GB20 00 ...

Page 9: ...ble to connect an analog telephone to the Phone1 port and if your service provider has provisioned two lines the Phone2 port An RJ11 cable is supplied with the gateway 3 Use RJ45 cables to connect the LAN 1X 2X and 3X ports of the gateway to your Ethernet devices such as a hub or the Ethernet port of your PC An RJ45 cable is supplied with the gateway 4 Connect the WAN port of the gateway to your A...

Page 10: ...owered down On Phone is off hook Off Phone is on hook PHONE1 PHONE2 Green Blink Phone is ringing Green On An Ethernet link is established Off An Ethernet link is not established LAN1 LAN2 LAN3 Green Blink Data is being transmitted or received over the LAN Green On The WAN link is established WAN Off Device is resetting 10 May 2005 1823 A2 GB20 00 ...

Page 11: ... default settings JavaScript must be enabled Screen Resolution 1024 x 768 pixels is the optimal resolution for most monitors and laptops Lower screen resolutions such as 800 x 600 pixels may cause the screens to exceed the width or height of the screen To verify screen resolution on a Windows system o Right click on your desktop o Select Properties o Click the Settings tab o Adjust the Screen Reso...

Page 12: ...nnection The Local Area Connection dialog box is displayed with a list of currently installed network items 4 Ensure that the check box to the left of the item labeled Internet Protocol TCP IP is checked and click on Properties 5 Write down the current IP Address and Subnet Mask in the Internet Protocol TCP IP Properties dialog box When you are done using the web interface you will need to reconfi...

Page 13: ...r For example if the IP address is 192 168 1 101 type http 192 168 1 101 3 You will be prompted to enter your user name and password Type the name and password then click on OK The default USER Name is root and password 1234 The user name and password are case sensitive 4 After you log in the main menu appears The menu lists a number of links These have three categories Basic Advanced and VoIP 182...

Page 14: ...t the device and retrieve the factory default settings 4 1 Version To verify the software version of your gateway click on Version under the Basic menu The information will display as in the screenshot below 4 2 Access Control To manage the List of Users click on Access Control on the menu bar On the Access Control screen you can add or delete users 14 May 2005 1823 A2 GB20 00 ...

Page 15: ...a safe place as you will require it the next time you log in 4 2 2 Add User To add a user click on the Add button and fill out the parameters below Click on Apply to submit the settings Parameter Description User Name Enter the new User Name The User Name is case sensitive Password Enter a password for the new user The password is case sensitive Services Specify authorization for CLI HTTP and FTP ...

Page 16: ...1823 VoIP Gateway User s Guide 16 May 2005 1823 A2 GB20 00 ...

Page 17: ...y User s Guide 4 2 3 Delete User To delete a User from the list of users complete the following steps 1 Click on Access Control under the Basic menu 2 Choose a User entry and click on Delete 1823 A2 GB20 00 May 2005 17 ...

Page 18: ...Gateway User s Guide 4 3 WAN Setup To set WAN parameters click on WAN Setup under the Basic menu The following information appears Click on the WAN Setup button to change your settings 18 May 2005 1823 A2 GB20 00 ...

Page 19: ... you a permanent IP address or if the IP address of the host needs to be manually configured in your network DHCP mode Use this setting if you will obtain an IP address from your ISP automatically using DHCP protocol PPPoE mode Use this setting if your ISP requres PPPoE authentication to connect to their service 1823 A2 GB20 00 May 2005 19 ...

Page 20: ...wing screen appears Fill in the parameters and click on Next Parameter Description WAN IP address Enter the WAN IP address Subnet Mask The subnet mask of the selected interface Default Gateway The gateway IP address of the IP network Primary DNS Server Enter the primary DNS server IP address Secondary DNS Server Enter the secondary DNS server IP address that will be used in the event that the prim...

Page 21: ...n be achieved by closing down unused sessions By utilizing PPP link and network parameters are easily negotiated between the gateway and the ISP When using PPPoE the system is assigned an IP address from the ISP as part of establishing the network connection The system can be configured as a DHCP server for the LAN and NAT can be used to translate private addresses to public addresses In this way ...

Page 22: ... LAN IP address is 192 168 1 101 Click on LAN Setup from the menu bar to configure the LAN IP address and subnet mask The following screen appears Enter or select the parameters as explained below Click on Apply to submit the settings 22 May 2005 1823 A2 GB20 00 ...

Page 23: ...ess should be in the same subnet as the gateway s LAN IP address End IP Address The last IP address of the address pool in the DHCP server Note the IP address should be in the same subnet as the gateway s LAN IP address Click on Yes to save the configuration and reboot the system Click on No to change the configuration only The Web configuration will be interrupted Use the new IP address to login ...

Page 24: ...lick on Save Reboot from the menu bar In the main pane click on Save 4 6 Erase To erase the settings and reset to the original factory defaults click on Erase on the menu bar In the main pane of the following display click Erase Then reboot the system 24 May 2005 1823 A2 GB20 00 ...

Page 25: ...1823 VoIP Gateway User s Guide 4 7 Reboot To reboot the gateway click on Reboot from the menu bar In the main pane click on Reboot 1823 A2 GB20 00 May 2005 25 ...

Page 26: ...stream rate in kbps 2 Select Enable from the drop down list to enable the VoIP QoS function 3 Click on Apply 5 2 NAT Port Redirect NAT Port Redirect can allow the gateway to redirect public ports to internal servers or virtual servers such as a web server FTP server or e mail server This function allows remote users access the internal server through the assigned local port corresponding to the re...

Page 27: ...nd click on Apply to add a redirect port Parameter Description Public Port From Public Port To Type in the public port for remote user accessing The valid range is 1 65535 Protocol TCP or UDP Local Address Type in the local IP address Local Port From Local Port To Type in the Local Port 1823 A2 GB20 00 May 2005 27 ...

Page 28: ...To Local Port From 20 Local Port To 21 5 3 System Statistics To view the system statistics click on the System Statistics button located near the bottom of the menu bar The Interface Statistics screen appears Statistics are recorded regarding Interfaces TCP IP and DHCP Lease 5 3 1 Interface Statistics To display the interface statistics click on the Interface tab located at the top left of the Sys...

Page 29: ...ackets received that were discarded Errors In The number of inward errors Octets Out The number of octets bytes transmitted Unicast PktsOut The number of unicast packets transmitted Broadcast PktsOut The number of broadcast packets transmitted Discards Out The number of packets transmitted that were discarded Errors Out The number of outward errors 5 3 2 TCP IP To view TCP IP statistics click on t...

Page 30: ... test is used to verify the status of a network connection after the RIP or static route function is enabled Ping sends a request message to the host and waits for a return message This function can verify if the remote host is reachable Ping can also measure the round trip time to the remote host To access the Ping test screen click on the Ping tab Enter the Host Name or IP address of the remote ...

Page 31: ... packets that were transmitted Packets Received The number of packets that were received Packet Loss The percentage of transmitted and received packets that were lost Minimum Round Trip Time The fastest round trip time in milliseconds Maximum Round Trip Time The slowest round trip time in milliseconds 1823 A2 GB20 00 May 2005 31 ...

Page 32: ...Server Registrar Server and Redirect Server This document describes SIP User Agents and the call establishment between User Agents The SIP page appears when the SIP link is clicked under the VoIP menu The initial screen lists the Local SIP Parameters Click on the tabs to access the different SIP configuration screens Local VoIP host voice CODEC configuration for the gateway and SIP proxy registrar...

Page 33: ... List To configure the local parameters click on the Config button or Modify button The Config button changes all the local parameters based on the default settings The Modify button configures the parameters for the selected part The following screen appears when Host Info is selected and you click on Config 1823 A2 GB20 00 May 2005 33 ...

Page 34: ... With this setting the proxy and registrar information will be ignored Config Proxy Registrar This section configures the proxy server IP address and port number A proxy is an intermediary program that acts as both a server and a client for the purpose of making requests on behalf of other clients Requests are serviced internally or transferred to other servers A proxy interprets and if necessary ...

Page 35: ...ed number maps any of the entries in the phone port list If no entry is matched the call request is dropped The gateway supports two FXS ports for phone service and their two entries Port No 1 and Port No 2 in the phone list Parameter Description Port No This displays the port number Select Port No 1 or Port No 2 User Name Name of the local SIP host When a call dials in it will see if the called n...

Page 36: ...the Registrar proxy which is assigned by the service provider The Register button allows the user to manually make the gateway register with the remote proxy server The Modify button changes the phone parameters The following is the figure after clicking Modify If the Register button is not clicked on after modification of the phone information the gateway will automatically register with the remo...

Page 37: ...ss to call Port No Port number of the remote user agent where it will receive SIP messages The default port number is 5060 which is a well known port for SIP protocol Display Name Display name of the above user on your phone which supports caller ID function It is for identification purposes only and can be used to hide the actual user name Add New buddy entries can be added using the Add button A...

Page 38: ...field then click on Modify After changing the parameters click on Modify to submit the settings Delete Select the entry by clicking it in the Select field and click Delete 6 1 4CallForward This CallForward tab lists the configured call forward information 38 May 2005 1823 A2 GB20 00 ...

Page 39: ...IP user name of the forwarding address where the calls will be forwarded IPv4 Addr The IP address of the SIP user name to which the phone calls will be forwarded Port No Port number of the forwarding address where the calls will be forwarded The default port number is 5060 Fwd Call Choose YES if the phone will be forwarded Choose NO if the phone will not be forwarded Fwd Uncond Choose YES if the p...

Page 40: ...de 6 1 5 Dial Plan Under this tab you can modify the method used to filter phone numbers Add Click on Add to switch to Add Dial Plan page Click Add after you enter all parameter to submit your settings 40 May 2005 1823 A2 GB20 00 ...

Page 41: ... submit your settings Parameter Description Prefix Type in your prefix Mini_digit The minimum number of prefix Max_digit The maximum number of prefix Delete_digit The number of prefix you want to delete Insert_digit Type in the prefix you want to insert Delete Select the entry by clicking it in the Select field then click on Delete 1823 A2 GB20 00 May 2005 41 ...

Page 42: ...to a PC using the LAN cable Set the PC to the same subnet as the gateway 192 168 1 101 STEP 2 Open a command prompt and enter the menu where the new firmware is installed Example C Upgrade STEP 3 Enter the command ftp 192 168 1 101 the gateway s IP address STEP 4 At the User prompt type root lowercase STEP 5 At the Password prompt type 1234 STEP 6 After you see the message User Logged in type Bin ...

Page 43: ...u see the message Hash mark printing type put filename bin app Example put firmware app STEP 10 After a moment the file should begin transferring When you see the message Transfer complete the upgrade process is complete 1823 A2 GB20 00 May 2005 43 ...

Page 44: ...ns NORTH AMERICAN PLUG STANDARDS AC DC Power Adapter Mode LINEAR Input Power 120V Output Power 12VDC 1A Regulatory Standards EI 48 UL CUL NORTH AMERICAN PLUG STANDARDS AC DC Power Adapter Mode SWITCHING Input Power 100 240V Output Power 12VDC 1A Regulatory Standards UL CSA EUROPEAN PLUG STANDARDS AC DC Power Adapter Mode LINEAR Input Power 230V Output Power 12VDC 1A Regulatory Standards EI 48 TUV ...

Page 45: ... one time Press the switch hook or flash button briefly to enable this feature Call Waiting This feature permits users to switch and talk to two different remote users Briefly press the switch hook or flash button after hearing the intermittent call waiting tone This will put the first call on hold while answering the incoming call To return to the first call and to switch back and forth simply pr...

Page 46: ...nce CHAP Challenge Handshake Authentication Protocol A PPP protocol to ensure authentication of the connection between two devices CPE Customer Premises Equipment Equipment used by the end user DHCP server A server that dynamically allocates network addresses and delivers configuration parameters to hosts DHCP Dynamic Host Configuration Protocol A TCP IP protocol that enables a network connected t...

Page 47: ...nternational Standards Organization ISP Internet Service Provider An organization that provides access to the Internet kbps Kilobits per second LAN Local Area Network A LAN is a data communications system that lies within a limited spatial area has a specific user group and has a specific topology LED Light Emitting Diode A light or status indicator MAC address Media Access Control address The uni...

Page 48: ...lity of Service The expected data loss or latency Remote access Communication from a remote location or facility through a data link Remote digital loopback test This test loops the remote digital receiver output back into the transmitter input Remote host The computer receiving the network commands RFC Request for Comments Documents published by the Internet Engineering Task Force pertaining to I...

Page 49: ...a networks TCP Transmission Control Protocol Telnet The TCP IP virtual terminal protocol that allows a user at one site to access a remote system at another site Throughput The number of bits characters or blocks that are able to pass through a data communication system UDP User Datagram Protocol A connectionless protocol that converts data messages generated by an application into packets to be s...