Paradyne 6381-A3, User Manual

Page 1: ...6381 A3 Router User s Guide Document No 6381 A2 GB23 10 January 2005 ...

Page 2: ...ocumentation training distributor locations or Paradyne worldwide office locations use one of the following methods Internet Visit the Paradyne World Wide Web site at www paradyne com Be sure to register your warranty at www paradyne com warranty Telephone Call our automated system to receive current information by fax or to speak with a company representative Within the U S A call 1 800 870 2221 ...

Page 3: ... this product must be provided by one of the following 1 a UL Listed CSA certified power source with a Class 2 or Limited Power Source LPS output for use in North America or 2 a certified transformer with a Safety Extra Low Voltage SELV output having a maximum of 240 VA available for use in the country of installation 9 In addition since the equipment is to be used with telecommunications circuits...

Page 4: ...d with this product It has been designed to be connected to a compatible modular jack that is also compliant The Ringer Equivalence Number or REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five...

Page 5: ...y the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment NOTICE The Ringer Equivalence Number REN for this terminal equipment is labeled on the equipment The REN assigned to...

Page 6: ...the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual ...

Page 7: ...l 1 2 LED Description Front Panel 1 3 Packing List 1 4 2 Hardware Installation and PC Setup Overview 2 1 Connecting the Hardware 2 1 Configuring Your PC 2 3 Windows USB Driver Installation 2 3 Configuring Your PC s IP Address 2 6 Assigning an IP Address to your PC Automatically by DHCP 2 6 Windows XP 2 6 Windows 2000 2 8 Windows ME 2 9 Windows 95 98 2 10 Windows NT 4 0 2 11 3 Using the Web Interfa...

Page 8: ...p 3 12 Bridged Connection 3 13 CLIP Connection 3 15 Modify an Existing Connection 3 16 Modem Setup 3 17 TSML 3 17 Configuring the LAN 3 18 Enable Disable DHCP 3 19 Changing the Router s IP address 3 20 Firewall NAT Services 3 21 Advanced 3 22 UPnP 3 22 SNTP 3 23 SNMP 3 24 IP QoS 3 25 Port Forwarding 3 25 IP Filters 3 27 LAN Clients 3 28 LAN Isolation 3 28 Bridge Filters 3 29 Multicast 3 31 IGMP Sn...

Page 9: ... 39 Ping Test 3 39 Modem Test 3 40 Status 3 41 4 Troubleshooting The Router Is Not Functional 4 1 You Cannot Connect to the Router 4 1 LEDs Blink in a Sequential Pattern 4 2 The Status LED Continues to Blink 4 2 The Status LED is Always Off 4 2 A Terminology What is a Firewall A 1 What is NAT A 1 What is a DMZ A 1 What is a Router A 2 Index ...

Page 10: ...Contents iv January 2005 6381 A2 GB23 10 ...

Page 11: ...al Manuals Technical Glossary Section Description Chapter 1 Introduction Describes the features of the router Chapter 2 Hardware Installation and PC Setup Shows how to connect the router and set up your PC to manage the router Chapter 3 Using the Web Interface Explains how to use the web interface to configure and monitor the router Chapter 4 Troubleshooting Contains tips on troubleshooting common...

Page 12: ...oduct Related Documents Complete documentation for Paradyne products is available online at www paradyne com Select Support Technical Manuals To order a paper copy of a Paradyne document or to speak with a sales representative please call 1 727 530 2000 ...

Page 13: ... a version of DSL that works on lines too long or too noisy for ADSL ADSL R is technology that combines ADSL and ReachDSL in one device The Model 6381 is a Digital Subscriber Line DSL modem that may be set by you to run in bridge or router mode Because it is most frequently used as a router that is how it is referred to in this manual It supports ADSL R Features of the 6381 Router Your router has ...

Page 14: ...k For system monitoring or configuration using the supplied web interface a web browser such as Internet Explorer Version 5 5 or later Ports and Buttons Back Panel POWER is where you connect the power supply RESET Button The RESET button is used to reset the router to the factory default settings selected by your service provider Do not use the RESET button unless advised to by your service repres...

Page 15: ...PPPoA or PPPoE connection Off no PPP connection is established or the connection is not used Blinking a PPP connection is being attempted Solid green a PPP connection is established LAN LED The LAN LED serves two purposes If the LED is continuously lit the Ethernet interface is successfully connected to a device through the LAN port If the LED is flickering it is an indication of network activity ...

Page 16: ...1 A2 GB23 10 Packing List Your router is shipped with the following Power adapter Ethernet cable RJ45 straight through wiring Phone cable RJ11 USB cable CD ROM containing this manual and USB drivers 04 17511 USB LAN ACTIVITY STATUS POWER ...

Page 17: ...r phone jack 2 If you would like to use a phone in the vicinity of the router connect it to the PHONE jack of the router using the cord that came with your telephone The router has an internal POTS filter so you do not need to install one here 3 Connect the USB port the LAN port or both If you are connecting the router directly to a PC rather than to a LAN you can use either the USB port or the LA...

Page 18: ...r cable See the documentation for your hub or switch to be sure 4 Connect the cylindrical power plug into the POWER connector on the back of the device Next If you have a wall mount adapter plug the AC adapter into a wall outlet or a power strip If you have a table top adapter use the AC power cord to connect the adapter to a wall outlet or power strip The supplied power adapter may look different...

Page 19: ...s USB Driver Installation below If you used the USB cable on a PC running a Windows operation system install the provided USB driver Windows 95 and Windows NT 4 0 do not support USB without additional software not included with your router If USB driver installation fails under those operating systems contact your service provider Windows USB Driver Installation As soon as you connect the USB cabl...

Page 20: ...vers in the search where D is the letter you use for your CD drive Figure 2 3 Figure 2 3 New Hardware Installation Options 3 The Wizard will ask you to confirm the hardware installation Choose Continue Anyway Windows will then install the supplied USB driver on your PC Figure 2 4 and Figure 2 5 Figure 2 4 Hardware Installation Confirmation ...

Page 21: ...nstallation and PC Setup 6381 A2 GB23 10 January 2005 2 5 Figure 2 5 Hardware Installation 4 Click on Finish to close the Wizard at the completion page Figure 2 6 Figure 2 6 Completing the Found New Hardware Wizard ...

Page 22: ...s automatically instead of Use the following IP address in the following procedures By default the LAN port IP address of the router is 192 168 1 1 You can change this address or another address can be assigned by your ISP Windows XP To configure the IP address under Windows XP Procedure 1 In the Windows task bar click on the Start button and then click on Control Panel 2 Double click on the Netwo...

Page 23: ...GB23 10 January 2005 2 7 4 Ensure that the check box to the left of the item labeled Internet Protocol TCP IP is checked and click on Properties Figure 2 7 Network Connections in Windows XP Figure 2 8 Local Area Connection Properties in Windows XP ...

Page 24: ...close the Control Panel Windows 2000 To configure the IP address under Windows 2000 Procedure 1 In the Windows task bar click on the Start button point to Settings and then select Control Panel 2 Double click on the Network and Dial up Connections icon 3 In the Network and Dial up Connections window right click on the Local Area Connection icon and then select Properties The Local Area Connection ...

Page 25: ...click in the radio button labeled Use the following IP address and type 192 168 1 x where x is any number between 2 and 254 in the IP Address field Type 255 255 255 0 in the Subnet Mask field 12 Click on OK twice to confirm and save your changes and then close the Control Panel Windows ME To configure the IP address under Windows ME Procedure 1 In the Windows task bar click on the Start button poi...

Page 26: ...he Windows task bar click on the Start button point to Settings and then click on Control Panel 2 Double click on the Network icon The Network dialog box is displayed with a list of currently installed network components If the list includes TCP IP the protocol has already been enabled in which case you can skip to Step 9 3 If TCP IP does not appear as an installed component click on Add The Selec...

Page 27: ...bled in which case you can skip to Step 9 4 If TCP IP does not appear as an installed component click on Add 5 In the Select Network Protocol dialog box select TCP IP and then click on OK You may be prompted to install files from your Windows NT installation CD or other media Follow the instructions to install the files After all files are installed a window displays to inform you that a TCP IP se...

Page 28: ...2 Hardware Installation and PC Setup 2 12 January 2005 6381 A2 GB23 10 ...

Page 29: ...er name is Admin and the password is Admin Both are case sensitive Note Before configuring your router make sure you have followed the instructions in Chapter 2 Hardware Installation and PC Setup You should have your PCs configured for DHCP mode if your router will be and have proxies disabled on your browser If you see a login redirection screen when you access the web interface verify that JavaS...

Page 30: ...ion information and other useful information Click on Log Out to close the session Refresh to update the status display or Quick Start to configure basic options Quick Start The Quick Start screen gives you immediate access to the options you are most likely to need to specify or change Click on the Quick Start button on the Home page to access it Select a connection type from the drop down list D...

Page 31: ...3 Using the Web Interface 6381 A2 GB23 10 January 2005 3 3 Figure 3 3 Quick Start DHCP Figure 3 4 Quick Start PPPoE ...

Page 32: ...inology for a description of a firewall Username PPPoE Enter the user name given to you by your service provider Password PPPoE Enter the password given to you by your service provider IP Address Static Enter the IP address to be assigned to the router Mask Static Enter the subnet mask to be applied to the IP address Default Gateway Static Enter the IP address of a default gateway Packets for whic...

Page 33: ...Internet Service Provider ISP Local Area Network Connection On the other side of your router are your own Local Area Network LAN connections This is where you plug in your local computers to the router The router is normally configured to automatically provide all the PCs on your network with Internet addresses If you connected a PC rather than a hub or a switch directly to the router your LAN con...

Page 34: ...ultiplexing mode Your DSL training mode default is MMODE If you use PPPoA or PPPoE you also need these values from your ISP Your username and password If you use multiprotocol encapsulation over ATM Adaptation Layer 5 as described in RFC 1483 you may need these values from your ISP Your DSL fixed Internet IP address Your subnet mask Your default gateway IP address Your primary DNS IP address Since...

Page 35: ... your PPPoE connection a unique name The name must not have spaces and cannot begin with numbers 4 Select a PVC Sharing type of Disable Enable or VLAN 5 Select or enter a VPI and VCI as supplied by your DSL service provider or your ISP or click in Auto PVC Auto PVC causes the router to perform automatic VPI VCI detection as defined in DSL forum TR 068 For VLAN specify a VLAN ID and priority 6 Sele...

Page 36: ...PPP server To ensure that the link is always active enter a zero in this field MTU The Maximum Transmission Unit the DSL connection can send It is a negotiated value The maximum specified value is 1500 although some DSL ISP providers require a larger value The minimum MTU value is 128 On Demand Enables on demand mode The connection will disconnect if no activity is detected after the specified idl...

Page 37: ...lize the PPPoA connection To configure the router for PPPoA Procedure 1 Click on Setup and then click on New Connection The default PPPoE connection setup is displayed 2 At the Type field select PPPoA and the PPPoA connection setup page is displayed 3 Give your PPPoA connection a unique name The name must not have spaces and cannot begin with numbers 4 Select or enter a VPI and VCI as supplied by ...

Page 38: ...e Authentication Protocol Keep Alive When the On Demand option is not enabled this value specifies the length of time to keep the connection from being shut down for inactivity by sending PPP LCP echoes to the PPP server To ensure that the link is always active enter a zero in this field MTU The Maximum Transmission Unit the DSL connection can send It is a negotiated value The maximum specified va...

Page 39: ...tup page is displayed 3 Give your Static connection a unique name The name must not have spaces and cannot begin with numbers 4 Optionally enable Network Address Translation NAT and the Firewall options Firewall and NAT services must be enabled See Firewall NAT Services on page 3 21 5 Select a PVC Sharing type of Disable Enable or VLAN 6 Select or enter a VPI and VCI as supplied by your DSL servic...

Page 40: ... assignment To configure the router for a DHCP connection Procedure 1 Click on Setup and then click on New Connection The default PPPoE connection setup is displayed 2 At the Type field select DHCP and the DHCP connection setup page is displayed 3 Give your DHCP connection a unique name The name must not have spaces and cannot begin with numbers 4 Select a PVC Sharing type of Disable Enable or VLA...

Page 41: ...u can click on the Renew button and the router will retrieve an IP Address Subnet Mask and Default Gateway address At any time you can renew the DHCP address by clicking on the Renew button Figure 3 10 DHCP Connection Setup To complete the connection you must now click the Apply button The Apply button will temporarily save this connection To make the change permanent click on Tools at the top of ...

Page 42: ...able or VLAN select or enter a VPI and VCI Your DSL service provider or your ISP will supply these For VLAN specify a VLAN ID and priority 6 Select the encapsulation type LLC or VC if you are not sure which to use just use the default mode 7 Select the quality of service QoS Leave the default value if you are unsure or the ISP did not provide this information Depending on the QoS you select you ma...

Page 43: ...ue name the name must not have spaces and cannot begin with numbers 4 Select NAT and Firewall if you want them active for this connection Firewall and NAT services must be enabled See Firewall NAT Services on page 3 21 5 Select or enter a VPI and VCI as supplied by your DSL service provider or your ISP or click in Auto PVC Auto PVC causes the router to perform automatic VPI VCI detection as define...

Page 44: ...s at the top of the page and select System Commands At the System Commands page click on Save All Modify an Existing Connection To modify an existing connection Procedure 1 From the Home screen click on Setup 2 Click on the connection you want to modify The connections are listed by name If you delete a connection to make the change permanent click on Tools at the top of the page and select System...

Page 45: ... select System Commands At the System Commands page click on Save All TSML Troubleshooting Management Link TSML is a feature that lets authorized Network Operations Center NOC personnel troubleshoot and manage the router from the NOC The TSML connection VPI 0 VCI 34 examines incoming packets looking for ICMP Echo Requests If the TSML connection receives five ICMP Echo Request packets with the same...

Page 46: ... parameters click on Setup on the Home screen Under LAN Setup click on LAN Configuration The LAN Configuration screen appears Figure 3 15 LAN Configuration Screen By default both the Ethernet port and USB port are in LAN Group 1 The USB port may be removed from LAN Group 1 and added to LAN Group 2 for separate configuration ...

Page 47: ...up 1 window The LAN Group 1 Configuration screen appears Figure 3 16 LAN Group 1 Configuration 4 The DHCP server is enabled when Enable DHCP Server is selected If you enable it Specify a Start IP address The Start IP Address is where the DHCP server starts issuing IP addresses This value must be greater than the router s IP address value For example if the router s IP address is 192 168 1 1 the de...

Page 48: ...s of every computer on your network Do not assign the same IP address to more than one computer Your router must be on the same subnet as the computers The Apply button will temporarily save these settings To make the change permanent click on Tools at the top of the page and select System Commands At the System Commands page click on Save All Changing the Router s IP address Your router s default...

Page 49: ...em Commands At the System Commands page click on Save All Firewall NAT Services To enable or disable Firewall and NAT Procedure 1 From the Home screen click Setup 2 Under LAN Setup select Firewall NAT Services By unselecting the Enable Firewall and NAT Services button the firewall and NAT services is disabled for all WAN connections Enabling Firewall NAT does not automatically apply it to connecti...

Page 50: ...ne active DSL connection In the presence of multiple DSL connections select the one over which the incoming traffic will be present such as the default Internet connection To enable UPnP you must first have a WAN connection configured Once a WAN connection is configured Procedure 1 From the Home screen click on Advanced and under Advanced select UPnP The UPnP screen appears 2 Enable UPnP and then ...

Page 51: ...To use SNTP Procedure 1 From the Home screen click on Advanced and under Advanced select SNTP The SNTP screen appears 2 Enable SNTP and then specify one or more SNTP servers 3 The Apply button will temporarily save these settings To make the change permanent click on Tools and select System Commands On the System Commands page click on Save All Figure 3 19 SNTP ...

Page 52: ...ation or public if no community name was configured sysObjectID for the router IP address of the agent sending the trap Time stamp sysUpTime Serial Number of the router IP address of the router Interface name To configure SNMP Procedure 1 From the Home screen click on Advanced and under Advanced select SNMP The SNMP screen appears 2 Enable the SNMP traps then enter up to five Destination IP Addres...

Page 53: ... are three queues for each PVC low medium and high priority The Low Priority Weight and Medium Priority Weight fields determine how the low and medium priority queues share bandwidth after the high priority traffic is accommodated Port Forwarding Using the Port Forwarding page you can provide local services such as web hosting for people on the Internet When users send this type of request to your...

Page 54: ...ication For example if you want to host a Netmeeting session from the Home screen click on Advanced and under Advanced select Port Forwarding First select the IP address for your Netmeeting server Next select the Audio Video category and add Netmeeting to the Applied Rules box To view the management rules highlight Netmeeting and select view This will display the preconfigured protocols and ports ...

Page 55: ...the LAN Group from the drop down list that these changes will apply to 3 Select a LAN IP address from the LAN IP drop down list Click on New IP to add a new IP address to the list 4 Select available rules from the list or click on Custom IP Filters to create a new rule 5 Click on Apply The Apply button will temporarily save these settings To make the change permanent click on Tools and select Syst...

Page 56: ...dress 3 The Apply button will temporarily save these settings To make the change permanent click on Tools and select System Commands On the System Commands page click on Save All Figure 3 24 LAN Clients LAN Isolation Use the LAN Isolation screen to prohibit traffic between two LANs Procedure 1 From the Home screen click on Advanced and under Advanced select LAN Isolation The LAN Isolation screen a...

Page 57: ...lters screen appears as shown in Figure 3 26 Bridge Filters The User Interface for Bridge Filter allows the user to add edit and delete as well as enable the filter rules To add rules define the source MAC address destination MAC address and frame type with the desired filtering action allow or deny and click on the Add button The MAC address must be in a xx xx xx xx xx xx format with 00 00 00 00 ...

Page 58: ...hese rules are entered automatically by the system to ensure that you don t lock yourself out of the system The first rule allows all ARP frames through the system The second rule allows all IPv4 frames with the destination MAC address of the router to go through The third rule allows all IPv4 frames with the source MAC address of the router to go through The Apply button will temporarily save the...

Page 59: ... also enabled To enable Multicasting Procedure 1 From the Home screen click on Advanced 2 Under Advanced select Muliticast 3 Click in the check box to enable Multicast Then select one or more available connections The Apply button will temporarily save these settings To make the change permanent click on Tools and select System Commands On the System Commands page click on Save All Figure 3 27 Mul...

Page 60: ...e Apply button will temporarily save these settings To make the change permanent click on Tools and select System Commands On the System Commands page click on Save All Figure 3 28 IGMP Snooping Static Routing If the router is connected to more than one network you may need to set up a static route between the networks A static route is a predefined pathway that network information must travel to ...

Page 61: ... the router and the remote network or host 5 Specify the Metric This determines the maximum number of steps between network nodes that data packets will travel A node is any device on the network such as a router or switch 6 The Apply button will temporarily save these settings To make the change permanent click on Tools and select System Commands On the System Commands page click on Save All Figu...

Page 62: ... v2 format using multicasting 4 Specify the Direction This determines the direction that RIP routes will be updated Selecting In means that the router will only incorporate received RIP information Selecting Out means that the router will only send out RIP information Selecting both means that the router will incorporate received RIP information and send out updated RIP information 5 The Apply but...

Page 63: ... Access Control rules have precedence over rules that were added via the Port Forwarding page 3 The Apply button will temporarily save these settings To make the change permanent click on Tools and select System Commands On the System Commands page click on Save All Figure 3 31 Access Control The Apply button will temporarily save these settings To make the change permanent click on Tools at the t...

Page 64: ...n forwarded to the remote PC depends upon the log level Each log message is assigned a severity level which indicates how seriously the triggering event affects router functions When you configure logging you must specify a severity level for each facility Messages that belong to the facility and are rated at that level or higher are logged to the destination For PPPoE and PPPoA connections select...

Page 65: ...the web interface is logged off The Apply button will temporarily save these settings To make the change permanent click on Tools at the top of the page and select System Commands At the System Commands page click on Save All If you forget your password you can press and hold the reset to factory defaults button for 10 seconds The router will be reset to its factory default configuration and all c...

Page 66: ...and find the firmware file to download Make sure this is the correct file 3 Click on upgrade firmware Once the upgrade is complete the router will reboot You will need to log back onto the router after the firmware upgrade is complete The firmware upgrade should take less that 5 minutes to complete If it takes longer than 5 minutes something has gone wrong Caution Do not remove power from the rout...

Page 67: ...d you have the proper protocols configured you should be able to access the Internet To run a ping test Procedure 1 From the Home screen under the Tools title click on Ping Test 2 Specify the target IP Address that you want to ping Optionally specify TOS Byte value This is part of the IP header of the ping packet Valid values are 0 to 255 Packet size Valid values are 36 to 65507 Number of echo req...

Page 68: ... F5 end to end and segment tests The test may take a few seconds to complete To perform the test select your connection from the list select a Test Type and click on the Test button Before running this test make sure you have a valid DSL link if the DSL link is not connected this test will always fail Also the DSLAM must support this feature Not all DSLAMs have OAM F4 and F5 support Figure 3 36 Mo...

Page 69: ...ew the Status of different connections DHCP Clients Select to view the list of DHCP clients Modem Status Select to view the Status and Statistics of your broadband DSL connection Product Information Select to view the router s driver and run time information as shown in Figure 3 37 Figure 3 37 Product Information System Log Select to view all logged information Depending upon the severity level th...

Page 70: ...3 Using the Web Interface 3 42 January 2005 6381 A2 GB23 10 ...

Page 71: ...ess of their server If you can ping the router and your protocols are configured correctly you should be able to ping the ISP s network If you cannot ping the ISP s network make sure you are using the correct protocols with the correct VPI VCI values 8 Make sure NAT is enabled if you are using private addresses on the LAN ports You Cannot Connect to the Router 1 Check to see that the power LED is ...

Page 72: ...connection The likely cause of this is that you are too far away from the central office Contact your DSL service provider for further assistance The Status LED is Always Off 1 Make sure you have DSL service You should receive notification from your ISP that DSL service is installed You can usually tell if the service is installed by listening to the phone line you will hear some high pitched nois...

Page 73: ...t with However you may have several machines on your local network that want to access the Internet at the same time The router provides NAT functionality that converts your local network addresses to the single network address provided by your ISP It keeps track of all these connections and makes sure that the correct information gets to the correct local machine Occasionally there are certain pr...

Page 74: ...ntation solves the problem of supporting a large number of stations but introduces the problem of getting traffic from one subnet to another To accomplish this devices called routers are placed between segments If a machine wishes to contact another device on the same segment it transmits to that station directly using a simple discovery technique If the target station does not exist on the same s...

Page 75: ...HCP Connection Setup 3 12 Enable Disable 3 19 DMZ Explained A 1 DoC D Document Feedback A Purpose and Intended Audience v Summary v Driver Installation 2 3 Dynamic Routing 3 33 E EMI Notice Canada D Japan E ending session 3 35 end to end test 3 40 F factory default settings 1 2 FCC Part 15 Declaration B Features of the 6381 Router 1 1 Filters IP 3 27 Firewall Enabling 3 21 Explained A 1 Firewall N...

Page 76: ...ion Setup 3 9 Troubleshooting 3 36 PPPoE Connection Setup 3 7 Support 1 2 Troubleshooting 3 36 Product Related Documents vi PVC Support 1 2 Q QoS 3 25 Quality of Service 3 25 Quick Start Options 3 4 R ReachDSL 1 1 Remote Log 3 36 Requirements 1 2 Reset Button 1 2 Router 1 1 Routing Dynamic 3 33 Static 3 32 S Saving changes 3 5 segment test 3 40 Setup 3 5 Severity Levels 3 36 Shipping List 1 3 Simp...

Page 77: ... Upgrade Firmware 3 38 UpnP 3 22 USB Driver Installation 2 3 LED 1 3 User Management 3 37 Username 3 1 W WAN Configuring 3 6 Connection 3 5 Warranty Sales Service and Training Information A Windows 2000 2 8 95 98 2 10 ME 2 9 NT 4 0 2 11 USB Driver Installation 2 3 XP 2 6 ...

Page 78: ...Index IN 4 January 2005 6381 A2 GB23 10 ...