Messages and Troubleshooting
6-6
7985-A2-GB20-00
October 1998
Table 6-2.
Troubleshooting (2 of 2)
Symptom
Solutions
Possible Cause
Not receiving data.
H
The network or data port
cables are not
connected (check front
panel LEDs for more
information).
H
A test is being executed
H
Check network and data port
cables.
H
Run Loopback tests. Refer to
Chapter 5,
Testing
.
H
Stop the test or wait for the test to
H
A test is being executed
on the unit (check the
TEST LED on the front
panel).
H
The far-end device is
offline.
H
Stop the test or wait for the test to
end.
H
Make sure the far-end device is
on.
Power-Up Self-Test
fails. Only Alarm
LED is on after
power-up.
The unit has detected an
internal hardware failure.
H
Reset the unit and try again.
H
Contact your service
representative.