TROUBLESHOOTING - 13
PROBLEM
PROBABLE CAUSE
SOLUTION
Main Burner Will Not Light
Gas valve may be OFF
Fuel tank empty
Orifice blocked
Air in supply system
Loose connection
Ignitor fails
Gas pressure low with valve open full
New cylinder or 1st time ignition
Cylinder valve on, no gas flow
Turn the gas valve ON
Refill LPG tank
Clean or replace crifice
Purge air from lines. Open gas lines &
press control knob in for 2-3 min.
Check all fittings
Replace battery or use match to light
burner
Replace cylinder or regulator
Purge air from lines
Replace hose/regulator assembly
Low Burner Flame
Pressure is low
Tank is low on fuel
Gas hose is kinked
Control knob at max
Replace cylinder tank
Fill LPG tank
Check & straighten or replace
Check for obstruction at passageways or
orifices
Burner Unit
Carbon on reflector & emitter screen
Thick black smoke
Clean components as needed
Blockage in burner head unit
Thoroughly clean burner
** IMPORTANT NOTICE***
Do NOT return to place of purchase!!!
Please contact our Toll Free Hotline: 1 (800) 561.5550
for customer service and warranty issues
e-mail: parts@jrhome.com
Hotline hours: Mon. to Fri. 7:00am - 5:00pm ( P.S.T.)
