Troubleshooting
PROBLEM
PROBABLE CAUSE
SOLUTION
Gas valve may be OFF
Fuel Tank empty
Orifice blocked
Air in supply system
Loose connection
Debris around pilot
Loose connection
Thermocouple bad
Gas leak in line
Lack of fuel pressure
Pressure is low
Orifice blocked
Control Valve not ON
Thermocouple bad
Pilot light assembly bent Or
not in correct location .
Turn the gas valve ON
Refill LP gas tank
Clean or replace Orifice
Purge air from lines
Check all fittings
Clean dirty area
Tighten connection .
Replace Thermocouple
Check connections
Fuel tank is near empty
Fuel tank is near empty
Remove, clean and replace
Turn valve to ON .
Replace Thermocouple
Pilot will not light
Pilot will not stay on
Burner will not light
• Any repairs to the patio heater must be carried out by a qualified person.
• For questions, replacement parts, service, PLEASE CONTACT AZ PATIO HEATER
FOR 100% COMPLETE AFTER SERVICE LIVE SUPPORT 1-888-775-1330. CALL'S
ANSWERED 7 DAYS A WEEK BETWEEN 6:30 AM TO 4:30 PM PACIFIC STANDARD
TIME.
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