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FREQUENTLY ASKED QUESTIONS
Why is there no sound from the speakers?
- Is the AC power live? You should see a faint blue glow around the On-Off button and the
P badge should glow faint red when the P 7 is turned off.
- Check to see that the rear panel AC power switch is in its “on” position.
- Check that input and output cables are secure at both ends.
- Make sure your P 7 is switched to the correct input.
What could cause the remote to not work?
- Weak or dead batteries. (For information about battery recycling see www.Earth911.org)
- Insure that the front panel IR receiver is not obscured or exposed to direct sunlight or to an LCD
or a plasma TV screen.
- IR signals might be received via the rear panel input jack and the front panel IR sensor. Insure
that the IR signals are only reaching one of the two.
- You are exceeding the maximum range of 25 feet or you are trying to operate the remote too
far off-axis from the P 7’s front panel.
I can hear a background hum from the speakers
- Move audio cables and AC cords away from each other (while power is off).
- Try to re-route audio cables and AC cords to be perpendicular to each other (while power is off).
- Make sure insulating shoulder washers are used if P 7 is rack-mounted.
- Reversing the direction of the other components’ AC plugs, one-by-one (while power is off).
- Insure that the power amps and the P 7 are plugged into the same AC outlet.
- The turntable ground wire must be attached to the GND terminal. In some rare cases, the hum
might be reduced by disconnecting the turntable ground wire.
The Sound is distorted and weak
- Make sure the gain of the power amp is not set too low.
- Are you trying to use the P 7 with a turntable? Make sure you have set the MM-MC phono
selector switch to the correct cartridge type.
- Make sure the stereo power amp’s stereo/mono switch is set to stereo.
There is no sound from the subwoofer.
- Make sure your subwoofer is turned on and the built in volume control is turned up full.
- Check the connections from the P 7 Subwoofer output to your Subwoofer input.
- Check the subwoofer level trim by pressing the Enter button on the remote control
- Check the settings in the Setup menu of the P 7 under 2ch Bass Management to make sure
the subwoofer is not turned off, for more information see page 17.
- There is no bass management for the Multichannel inputs (Inputs 9 & 10). You must select the
settings for the subwoofer on your source component (Blu-ray, DVD, SACD player, etc.).
There is no sound from the surround and back speakers.
- Make sure you are listening to a 5.1 or 7.1 channel source that is connected to Input 9 or 10.
Stereo sources can only play through the Left speaker, Right speaker and Subwoofer.
- Check the setting for Front/Rear balance by pressing the Status button on the remote control.
If the Balance is set very high to the front you may not hear anything from the surround and
back speakers.
